What did YOUR dealer say about some of the common issues the folks here experience?" Here is a list of what I have presented and their outcome.
Engine Knock
* Issue: Engine (or Trans) Knock
This is after Landmark Honda Evaluated and called it normal/no-concern:
* Example: https://youtu.be/27g-Feii-So
Door switch - Rear drivers side
* Issue: No dome light or Door Ajar indicator, also allowed keys to be auto-relocked inside.
* Resolution: Door switch was disconnected, although they made a statement that they checked to see if it was disconnected after delivery (maybe implying that it was me?), but then said, it looks like it was never connected. (Bill Page Honda)
Slow Power Windows
* Issue: Front power windows very slow on driver and passenger sides
* Resolution: Still a problem. They Lubricated the window track. It's "somewhat" better but still very slow. (Bill Page Honda)
* Update: Example: (This video clip is AFTER they lubed it.)https://youtu.be/hW3LcfPHBbA
* Update2: Landmark Honda says it has a twisted run-channel. Ordered a part and waiting.
* Update: FIXED: This is the video after Landmark Honda fixed what Bill Paige Honda called normal https://youtu.be/iOE22OC_WT4
Walk Away - Fast Beep false alert
* Issue: about %50 of the time it falses and creates the fast beep when not warranted and will not lock
* Example: https://youtu.be/v8e08F5faWs
* Resolution: Could not replicate: Not resolved. (Bill Page Honda)
Parking Sensors - Approaching Objects
* Issue: Left Front sensor falsely triggers when it rains, even at highway speeds.
* Example: https://youtu.be/RPmsSb--YbE
* Example: https://youtu.be/jL263wuzx8U
* Resolution: Could not replicate: Not resolved. (Bill Page Honda)
Brakes
* Issue: Long pedal-travel (feel) before the brakes engage. Pedal also depresses more (sinking) when slowing down, as if losing pressure.
* Resolution: Declared to be normal. (Bill Page Honda)
* Also occasionally in the morning the pedal is stiff... declared to be normal (Landmark Honda)
Rear Seat Pop-Up
* Issue: When the rear seats are folded down, and not used, they tend to pop-up out of the spring tensioner on the floor. When Jarred by large bumps (e.g. speed bumps) they can be heard.
* Resolution: Declared to be normal (Bill Page Honda)
* Applied my own fix by wrapping the seat support post with electrical tape to keep tension against the spring.
Double Check Firmware
* Various quirky system issues at times. Such as Starting and not having audio, need to restart to gain audio. And system alerts that the keyfob will suddenly be undetected while driving. Need to pull over and restart to re-establish. Occasional freezing while phone is plugged in via USB.
* Resolution: Could not replicate any issues. And all firmware is up to date. (Bill Page Honda)
Recall for Rear Harness
* Issue: Double check if vehicle needs fix applied.
* Resolution: Not needed (Bill Page Honda)
1st visit...
Bill Page Honda: Falls Church, VA
Service Adviser: Danny Dodge
(didn't fix the power window issue. Called most everything but my door normal)
2nd visit...
Landmark Honda: Alexandria, VA
Service Adviser: Richard Scherff
(diagnosed that the power windows has a twisted run-channel)
(declared engine knock to be normal)
I have canceled HONDA CARE. The fine print says nothing about rental reimbursement for diagnostics. And Bill Page Honda gave me grief about getting a loaner/rental during diagnostics. So... I drove to my Chantilly dealer and filled out the form to cancel it and get a refund on that.
The finance manager at Chantilly said, "That is something Bill Page made up."
I politely said, "Thanks, but don't care at this point." I also canceled my tire and rim warranty as the prior finance manager at Chantilly (conveniently) did not check the box for cosmetic... and that is the entire reason I purchased that warranty, due to the black rims. So, I'm due for refund of that as well.
Honda Care is a joke. And I'm pretty much getting the impression most of their dealers are shady.
Engine Knock
* Issue: Engine (or Trans) Knock
This is after Landmark Honda Evaluated and called it normal/no-concern:
* Example: https://youtu.be/27g-Feii-So
Door switch - Rear drivers side
* Issue: No dome light or Door Ajar indicator, also allowed keys to be auto-relocked inside.
* Resolution: Door switch was disconnected, although they made a statement that they checked to see if it was disconnected after delivery (maybe implying that it was me?), but then said, it looks like it was never connected. (Bill Page Honda)
Slow Power Windows
* Issue: Front power windows very slow on driver and passenger sides
* Resolution: Still a problem. They Lubricated the window track. It's "somewhat" better but still very slow. (Bill Page Honda)
* Update: Example: (This video clip is AFTER they lubed it.)https://youtu.be/hW3LcfPHBbA
* Update2: Landmark Honda says it has a twisted run-channel. Ordered a part and waiting.
* Update: FIXED: This is the video after Landmark Honda fixed what Bill Paige Honda called normal https://youtu.be/iOE22OC_WT4
Walk Away - Fast Beep false alert
* Issue: about %50 of the time it falses and creates the fast beep when not warranted and will not lock
* Example: https://youtu.be/v8e08F5faWs
* Resolution: Could not replicate: Not resolved. (Bill Page Honda)
Parking Sensors - Approaching Objects
* Issue: Left Front sensor falsely triggers when it rains, even at highway speeds.
* Example: https://youtu.be/RPmsSb--YbE
* Example: https://youtu.be/jL263wuzx8U
* Resolution: Could not replicate: Not resolved. (Bill Page Honda)
Brakes
* Issue: Long pedal-travel (feel) before the brakes engage. Pedal also depresses more (sinking) when slowing down, as if losing pressure.
* Resolution: Declared to be normal. (Bill Page Honda)
* Also occasionally in the morning the pedal is stiff... declared to be normal (Landmark Honda)
Rear Seat Pop-Up
* Issue: When the rear seats are folded down, and not used, they tend to pop-up out of the spring tensioner on the floor. When Jarred by large bumps (e.g. speed bumps) they can be heard.
* Resolution: Declared to be normal (Bill Page Honda)
* Applied my own fix by wrapping the seat support post with electrical tape to keep tension against the spring.
Double Check Firmware
* Various quirky system issues at times. Such as Starting and not having audio, need to restart to gain audio. And system alerts that the keyfob will suddenly be undetected while driving. Need to pull over and restart to re-establish. Occasional freezing while phone is plugged in via USB.
* Resolution: Could not replicate any issues. And all firmware is up to date. (Bill Page Honda)
Recall for Rear Harness
* Issue: Double check if vehicle needs fix applied.
* Resolution: Not needed (Bill Page Honda)
1st visit...
Bill Page Honda: Falls Church, VA
Service Adviser: Danny Dodge
(didn't fix the power window issue. Called most everything but my door normal)
2nd visit...
Landmark Honda: Alexandria, VA
Service Adviser: Richard Scherff
(diagnosed that the power windows has a twisted run-channel)
(declared engine knock to be normal)
I have canceled HONDA CARE. The fine print says nothing about rental reimbursement for diagnostics. And Bill Page Honda gave me grief about getting a loaner/rental during diagnostics. So... I drove to my Chantilly dealer and filled out the form to cancel it and get a refund on that.
The finance manager at Chantilly said, "That is something Bill Page made up."
I politely said, "Thanks, but don't care at this point." I also canceled my tire and rim warranty as the prior finance manager at Chantilly (conveniently) did not check the box for cosmetic... and that is the entire reason I purchased that warranty, due to the black rims. So, I'm due for refund of that as well.
Honda Care is a joke. And I'm pretty much getting the impression most of their dealers are shady.