[justtoby]

I bought a bed extender from a former member of the ROC, but he did not have any of the hardware.
I had found the same site as you did and ordered the extender hardware from them. The site was easy to navigate and after I placed my order the next day I got an e-mail from them informing me that they did not have one of the parts. They also waited to fill my order until I had gotten back to them with the decision to ship what they had and back order the other part. When I told them to ship what they had and refund the amount of the back ordered part, I had no problem with them. My card account was credited the next day and got my parts within 6 days.

So I would say that the service I got from them was great and no problem at all .