[VoicesInMyHead]

Portion of an email to Michelin:
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I purchased the truck new in December 2007, and a little over 3 months later (and only 3900+ miles), I notice the sidewalls are cracking in a full circle around the tire.

Cracks on the tire are “spidered” left and right from each side of the lettering, and each side of the rubber spikes, approximately 1 to 1.5 inches from the edge of the wheel’s rim. They are also cracking at the base of the tread fully around the tire as well.

I took the truck back to my Honda’s Service Department, and was told they do not contract with Michelin for the warranty on the tires, and I would have to go to a Michelin approved dealer. So, I took the truck to a Discount Tire, and was told that they would only give me a $60.00 credit per tire based on the tire date (2006) and miles on the tire.

If I'm correct, based on the warranty PDF from your web site, the tire is warranted six years from the date of purchase or new vehicle registration. This should make the date of record December 2007, not the 2006 date I was told is on the tire. The tread looks new, however, that is not what I am having a problem with. It’s the sidewalls.
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I had many calls & a few emails to Michelin, and several trips to tire shops, before finally getting a "resolution" out of Michelin on my 4 month old tires that were falling apart. So much run around and lack of customer care it was unreal! I ended up with a 90% reimbursement, but only after almost harassing Michelin, and after weeks of driving on tires ready to pop.

Needless to say, I now have Yokohama Geolander A/T-S tires on the Ridge. Not sure I'll ever do another Michelin - but that's just based on my experience with them, not a judgment on all of their tires. BTW - Love the Geolanders!