There have been multiple threads on this topic -- How to get the discounted $77.00 annual fee once the 3-month tirial expires. Having sorted through all of the posts, and having just had an easy, successful renewal experience, I thought it might be a good idea to start a fresh thread.
o Situation: My three-month trial expires a month from now (February 2, 2006), and I received the normal renewal notice last week (no discounts mentioned).
o Phone number - This is key! Thanks to Joe (and others), I learned that it's best not to call the renewal number they provide on the renewal notice. Rather, do call: (800) 732-6360.
o What to tell them - I said: "I am a Honda Ridgeline owner and just received my notice that the 3-month free trial period will expire in a few weeks. I'm also a member of the Ridgeline Owners Club, and I understand that you are making available to us a special offer of $77.00 for an annual renewal."
o What they said - The agent said: "That's correct, please hold while I set up your renewal." After a short wait, he confirmed that it was all set and asked if I wanted to pay by credit card or receive a bill in the mail. Taking no chances, I paid by credit card. He then confirmed that my card had been charged for $77.00 and that my renewal period was for one year, from February 3, 2006 to February 2, 2007.
My thanks to everyone for all of the trials and tribulations for getting out the word on this deal. Hopefully, we'll be able to work out someing for future (post 1-year) renewals, too!
