|
Re: Useless information from Honda Customer Relations
I don't own a Ridgeline yet, but here's my take on the trip computer issue. If it is in fact listed in the manual that the Ridgeline has a trip computer I feel Honda has the obligation to provide that product. I have no knowledge of the actual manual, just what others have posted.
Secondly I have it on very good authority that it is nothing more than a software issue to enable the trip computer. A good friend of mine works for NavTeq. He called someone he knows at Alpine. NavTeq provides the map data to Alpine. Alpine builds the Honda navigation systems.
The Alpine friend of a friend claims it was requested by Honda to disable the trip computer. The functions are there and operable, just disabled via software. The actual navigation unit is identical to the Acura MDX which has the trip computer enabled.
If I were a Ridgeline owner and had this problem, and the manual did list the trip computer I would have both Honda and the dealer in front of a judge to explain why it isn't in the vehicle. I would ask the court for specific performance (enable the trip computer) rather than monetary damages. Not likely but possible. That's just me. In any case I believe I would get the $2000 back that the navi costs.
If just one of you took this action... even in small claims court it would open the floodgates and Honda would enable the trip computer. Bet ya.
|