I have had an issue with a ebay seller since a week before the super bowl.
I won the bid on a Palumalu jersey for Drew to wear to our super bowl party. The description read "New". It also read that it only had numbers on the back which was no big deal to me. I received the jersey in time for the super bowl and when Drew went to put it on it had white "paint" in the yellow letters and some of the number were "painted " white in some areas. To me, this is not new so I contacted the seller right away and they said send a picture. I took a picture and emailed it out on Monday after the super bowl. I heard back from them and they claimed that I bid on a "used" jersey as described. So I thought I goofed so I went back to the description and it read 'New" so I emailed the description to them. They proceeded to tell me that the "real" reason I had a problem was the fact that it did not have a number on the front. That never even entered my mind and I read that to begin with so that wasn't the issue. So we went back and forth for a few weeks. Finally, after offering no resolution I warned them that I was going to make a dispute claim with PayPal. They claimed they already did but they really hadn't. I followed the proper procedure to file a claim as much as I hated to do it. I would have settled for a new jersey as I was promised or even a partial refund but they refused to correspond with me past the claim warning.
PayPal did their thing and notified us both by email that the dispute was in progress. The seller had 10 days to answer the claim or forfeit the total amount I paid, back to me. THEY NEVER RESPONDED. So I was awarded my money by default and was not instructed to return the jersey. I went to my ebay account today and say that they gave me negative feedback. For their feedback I simply listed that anyone who wished the reason for my negative feedback could email me and I left it at that. I returned with another feedback explaining more and they wrote me a letter tonight telling me that I was turned into the FBI.
Are they KIDDING ME!!
That's got to be the biggest most obvious ignorant individual I have ever heard of. I have all the emails we sent back and forth and in them they say it was new and then they say it was used and then new again but I didn't like that it didn't have a number on the front.
I went back and read there feedback and it appears they have done this before.
What makes some people tick?