New TSB - Transmission related PCM update

See attached image.

Hmmm....interesting. My tranny hasn't done this in particular, but lately it seems to be "searching for gears", and not shifting as definitively as it has been. I wonder if my issue is related to this one.

Note that this TSB only applies to serial numbers 513705 and lower, which were fairly early production models, meaning the later models already have the updated software.

That is true Webwader, BUT only for 2007 models. ALL 2006 models are included.:eek:

Mine goes in the shop on monday for A6 - i'll be sure to ask for the PCM and large shake and fries while I wait. :D

Just called from work to the service dept to get an appointment. Guy tells me that my 06 is not one of the affected ones. I tell him that I am looking at the HONDA TSB (from here) and it says ALL 06 model ridges. He then says" I will take a look and see later, they are open till 9 pm for service....
How come we have to tell the dealers their job??? I know , be nice to them, I don't think so as they will try to get out of it anyway..........Let ya know when I drop it off and get it on Thursday morning........:rolleyes:

That is true Webwader, BUT only for 2007 models. ALL 2006 models are included.
Senior moment. I was concentrating on trying to read the SN and completely missed the 2006-7 stuff. :o

Senior moment. I was concentrating on trying to read the SN and completely missed the 2006-7 stuff. :o

Try not to let that happen again. ;)

I too have noticed an odd behavior with my ridge when shifting its hard to describe but you can definitely hear and feel it searching for the right great before kicking in....I will definitely be asking my dealer about this...

Thanks for the info,

Anthony

So, at 37,800 miles would this be considered warranty work? I would assume that with it being the tranny related, it would be covered by the 60k powertrain warranty, though the PCM itself isn't part of the powertrain.

So, at 37,800 miles would this be considered warranty work? I would assume that with it being the tranny related, it would be covered by the 60k powertrain warranty, though the PCM itself isn't part of the powertrain.


On the TSB it said if not in warranty it may be considered for a "goodwill consideration" which is what I think any dealer would do. You do have a point about which warranty. I would think it also follows the powertrain warranty. Good luck!

If i may ask, where do these service bulletin's originate? Is there a list of others?

Thanks Paul for the TSB notice. I will definitely take mine in the shop for this one and will be able to see immediately if the patch works as mine exhibits this behavoir to a "T".

See attached image.

I thought something was up with my tranny even though it has only 2000 mile on it. Called the dealer and yeah, you guessed it, had to inform him about the bulletin, even though it has a sept. 12 date on it. He also mentioned something about a door lock recall on my 06. I'm going to give Honda the bennefit of the doubt on this one.

How come we have to tell the dealers their job??? I know , be nice to them, I don't think so as they will try to get out of it anyway..........Let ya know when I drop it off and get it on Thursday morning........:rolleyes:

The funny thing is the dealers get reimbursed by Honda for these repairs. I'm not sure what the reimbursement is but it's not like they are doing it for free. Maybe someone out there has a better idea why the dealers are so hesitant to work on TSBs. Lucky for me, I have a friend that works at the service department and he does not give me any problems.:cool:

If i may ask, where do these service bulletin's originate? Is there a list of others?

Here's a complete set located on my web site for download. These are also more full size for easy reading vs the file size the forum allows.

Note it's 3Mb

www.navhelp.com/tsb.zip

Paul

I'm not sure what the reimbursement is but it's not like they are doing it for free.
The TSB says 0.3 hrs.

My dealer said they won't do the service unless the truck exhibits the problems described, then they will evaluate it. I pointed out that it is a 1/2 hour fix.

He replied, nothing is a 1/2 hour fix, expect a half a day at a minimum.

Then they will test it and see if it exhibits problems a described in the bulletin.

I think if it is a programming issue Honda should come to the plate and offer to do the re-program. Not all people will care, however I do.

I told him that basically my truck is so busy trying to figure out which gear it is actually supposed to be in most of the time it would be hard to define this particular problem.

They said they would "Check it Out"

Our Odessey slipped into the wrong gear @ 70 mph and pulled the motor off the mounts...... and blew my boyfriend right out of his seat belts, I think it shifted into 1st gear and almost came to a complete stop from that speed. Now I am particularly concerned with the truck, because when the service tech was checking the records he said' "Oh, this service has already been done on your vehicle, Ohhhh wait a minute, thats the mini-van that had it done, what are you driving again.......

Anybody have concerns about this new little issue with the trans?

I am super sensitive to this due to the problem with our other Honda....

I'm wondering if this will help my fuel economy. On a 90+ mile trek from Phoenix to Payson weekly I bet it does :)

The dealers generally do not want this work as the reimbursement is fixed by the factory despite how long it actually takes the tech who cannot work on high margin repair business while tending to this TSB and I have never seen one who can do anything in .3 hours.

My dealer said they won't do the service unless the truck exhibits the problems described, then they will evaluate it. I pointed out that it is a 1/2 hour fix.The TSB says it is an intermittent problem. Whether they can reproduce it or not, they should do the fix if the complaint matches the TSB. The dealer can't always reproduce intermittent problems.

Huntington Honda hemmed and hawed abit but agreed to to the update this Friday while I wait. About 45 minuets. I'll let you know how I make out

My Ridge has done this on several occasions...nothing bad, but boy, does she ever fly on this mode!!! This is one sweeeeet engine!!!

Unfortunately my '07 vin number is included in the TSB. I called my dealer and they said no problem and if I wanted to wait until my first oil change to do it that they will take care of it. It hasn't been a great problem to me.I did wonder why it took a while to shift into 4th gear.I am glad so far how my dealer's service dept has been handling my issues ( which have been minor).

Hi there,

Just bought a year old RTL Navi and love it. I do have some issues, however. The driver's seat cushion feels like it has collapsed, rendering a kind of "toilet seat" experience. I took it to the dealer and they ordered more cushion, and said they would also do the TSB on doorlocks. I'm concerned about the water leak stories, and they said "after it leaks, bring it in". My other issue is the transmission. It feels like the transmission digs in as I'm starting off in first gear....like the truck bogs down momentarily. Also the doors don't unlock automatically when I put it in park. Is this a free fix?

Thankful for the forum,

Kingman

Hi there,

Just bought a year old RTL Navi and love it. I do have some issues, however. The driver's seat cushion feels like it has collapsed, rendering a kind of "toilet seat" experience. I took it to the dealer and they ordered more cushion, and said they would also do the TSB on doorlocks. I'm concerned about the water leak stories, and they said "after it leaks, bring it in". My other issue is the transmission. It feels like the transmission digs in as I'm starting off in first gear....like the truck bogs down momentarily. Also the doors don't unlock automatically when I put it in park. Is this a free fix?

Thankful for the forum,

Kingman

The doorlocks should be free. The leaks should not be there at all. There is a TSB out on the transmission requiring a new software download to the trucks computer. This should be free too.

Waited about an hour and a half and the tranny update was completed. Definatly shifts into 4th at the correct point now.... No hassle, just brought it in and said I would wait. I had an appointment made two days ago and was right on time. No paint on the steering wheel this time !!!!!:rolleyes:

I don't get the SM giving anyone ngrief as to whether the truck has the problem or not. The TSB says ALL 06 and certain 07 model year trucks !! That means exactly what it says!!! If the dealer refuses to do the TSB and the tranny goes to lunch are they going to replace it free as the REQUIRED update was denied to you by some idiot SM???:cool:

Huntington Honda hemmed and hawed abit but agreed to to the update this Friday while I wait. About 45 minuets. I'll let you know how I make out

Gene, I go to the same dealer. My advice for your future fix attempts is to speak to Frank, the service manager, before speaking to the desk guys. Frank has been great to deal with and absolutely has never hemmed and hawed about any of my repairs and that includes 3 windshields replaced under TSB instructions and every other TSB issued for our truck. I think he looks at these TSBs as learning experiences for himself so he can stay on top of all Honda models in the field.

The door lock repair is a simple plastic clip replacement at the end of the lock mechanism that was too weak when first designed and Honda redesigned the clip. That is about a 1/2 hour job for a skilled tech and an hour for a trainee. I am glad you are doing the tranny TSB so they will know what I am talking about when I go in soon. You owe me one, since most of the other TSBs at that dealer, I was the guinea pig.

Gene, I go to the same dealer. My advice for your future fix attempts is to speak to Frank, the service manager, before speaking to the desk guys. Frank has been great to deal with and absolutely has never hemmed and hawed about any of my repairs and that includes 3 windshields replaced under TSB instructions and every other TSB issued for our truck. I think he looks at these TSBs as learning experiences for himself so he can stay on top of all Honda models in the field.

The door lock repair is a simple plastic clip replacement at the end of the lock mechanism that was too weak when first designed and Honda redesigned the clip. That is about a 1/2 hour job for a skilled tech and an hour for a trainee. I am glad you are doing the tranny TSB so they will know what I am talking about when I go in soon. You owe me one, since most of the other TSBs at that dealer, I was the guinea pig.


Well I got the update done today and I thought I'd pass this along. Although my truck really didn't delay upshifts all but a few times it did have an annoying quirk. When slowing to an almost stop and getting back on the gas it would hesitate as if it were looking for a gear. I think this has been documented here more than once. That is gone. The shift from 1st to 2nd is all but seemless. On the way home I forced a number of down shifts with no signs of any delays on the upshift. The update has changed the character of the tranny into a much smoother unit, which really was my only gripe with the RL. My thanks to PaulMooney for the tip and to Bill for the info on the dealer

I printed out the TSB provided in this thread, because I knew I was going to be near the Dealer today. I asked about getting the upgrade...They didn't know what I was talking about. I handed him the copy I printed, and told him he could keep it. He was a little shocked that I knew about it, and had it, and he didn't.

I have an appointment next Thursday...He said they would check into it and see if mine needs the upgrade. I commented that it states ALL 2006 models, and 2007 up to certain VIN's.

This is my first experience with this service dept. I hope it turns out to be a good experience!

It never ceases to amaze me that we go into the dealership knowing more than they do...sheesh...

Had mine done. Of course the service writer had no idea. The lead mechanic
or someone from the shop over heard me explaining the shifting issue to the
service writer chimmed in and started to explain the anti roll back feature while sitting at a light or stop sign. I explained going about 40 mph mash the gas, truck down shifts, shifts up one or two but not into high gear. I finally handed him a copy of the TSB.
Truck feels like it shifts tighter like when it was new, crisp. Up shifts to high gear.
Thanks for the info.
Mike B

Well, since mine seems to search for low gears when driving city streets (which annoys the hell out of me) I'm going to force Honda to do this fix next week.

Making an appointment with the Service Manager and going to see to it that the truck software is updated.

Damn, if its not loaded with the proper software program I don't see what the frigging deal is getting it fixed.

We need to get a special section that lists all updates as people come across them so all members can easily find them and print them out just like this none and go into dealrrs. Better sugestion would be to this this and have a huge banner link from main page HMMMMMMMMMMMMMMM;)

Do all 2006 models have this problem? I have not noticed it but then again I'm not sure what the problem actually is or what it is suppose to feel like. My truck runs pretty smooth and it has no problem with finding the right gear. I'm not sure if this is something that happens over time, is there all the time or only happens once in a while.

This Bulletin is to make the service department aware a problem exists on all 2006 and certain 2007 models and how to fix it. If it were as severe and widespread as I am reading here, why was this not a recall? I have to assume it is not a recall because it is really not as widespread a problem as we may think. Until I really notice a problem I have no intentions of bringing it in just because of this bulletin.

Could this be the bad gas mileage magic bullet? Has anyone who has done this checked their gas mileage after the software update?

Has anyone thought maybe this whole delay in the drive by wire is because the RL does not know what gear to go into?????????:confused:

Those with an 07, do you have any of those delay in accelerating issues?????? For those with the PCM update, how your "delay"

Has anyone thought maybe this whole delay in the drive by wire is because the RL does not know what gear to go into?????????

That was the first thing that I thought about when I read the opening thread point. The second thought was when I remembered stomping on the accelerator in a passing maneuver and having the RL not go into 5th gear after reaching close to 4000 RPM. Wouldn't it be great if we actually knew what the software fix was targeting.

Well I got the update done today and I thought I'd pass this along. Although my truck really didn't delay upshifts all but a few times it did have an annoying quirk. When slowing to an almost stop and getting back on the gas it would hesitate as if it were looking for a gear. I think this has been documented here more than once. That is gone. The shift from 1st to 2nd is all but seemless. On the way home I forced a number of down shifts with no signs of any delays on the upshift. The update has changed the character of the tranny into a much smoother unit, which really was my only gripe with the RL. My thanks to PaulMooney for the tip and to Bill for the info on the dealer

From what I understood from the discussion in the threads, the "hesitation" experienced during "slowing to an almost stop and getting back on the gas" was described as being "normal". My RL has had this symptom from day one. You are saying that this hesitation "is gone"?

The lead mechanic or someone from the shop over heard me explaining the shifting issue to the service writer chimmed in and started to explain the anti roll back feature while sitting at a light or stop sign.

My "anti-rollback feature" is all but non-existant, if what you're talking about is the hill-hold thing. If I'm on any kind of grade at a light, I have to keep the brake applied or the RL will continue to drift backwards.

Although I haven't been in a situation to experience the "upshift delay", do you guys think that my other "problems" warrant the upgrade? And what would I have to do to reproduce/experience the upshift delay, just floor it as in a passing scenario, then maintain the higher speed? :confused:

TIA for your input,
Pug

Thanks for the info...I plan to print out all the TSB's and take them in with me to the dealer.

Cheers,

Kingman

From what I understood from the discussion in the threads, the "hesitation" experienced during "slowing to an almost stop and getting back on the gas" was described as being "normal". My RL has had this symptom from day one. You are saying that this hesitation "is gone"?



My "anti-rollback feature" is all but non-existant, if what you're talking about is the hill-hold thing. If I'm on any kind of grade at a light, I have to keep the brake applied or the RL will continue to drift backwards.

Although I haven't been in a situation to experience the "upshift delay", do you guys think that my other "problems" warrant the upgrade? And what would I have to do to reproduce/experience the upshift delay, just floor it as in a passing scenario, then maintain the higher speed? :confused:

TIA for your input,
Pug

Yes Pug since the update was completed that hesitation is non existant and the tranny shifts better as a whole. I'll go through a couple of tanks of gas and get back on the mileage

Well, had the TSB done today.

I can't say I'm really happy about the change... RL seemed a little more peppy before... Now it just seems to go through 3-4-5 - and the 4-5 being like - well I just have to get there forget about the fact I still have this hill to go up. Really, I was going up a slight grade, with pressue and the old 'system' would have held back, and I was shocked that she actually shifted up to 5th - and it had this boggg feel has it went, like it knew it needed to be in 4th, but 5th was avail so I took it.......UGG it reminded of those damn chevy transmissions I always hated driving in the 80's 90's:mad:

The dealer had no issues doing it I showed the TSB and she said ok - and the bill showed it was complete. I had the B6 complete s well.

Well, maybe after she rests overnight it will be different. I put 145 miles on her after the update. I just feel like the pep is gone in the upper range. I do have to push it now to get the down shift, where as before - she was pretty much on top of noticing the grade change and down shift...

we shall see...:(

Well, had the TSB done today.

I can't say I'm really happy about the change... RL seemed a little more peppy before... Now it just seems to go through 3-4-5 - and the 4-5 being like - well I just have to get there forget about the fact I still have this hill to go up. Really, I was going up a slight grade, with pressue and the old 'system' would have held back, and I was shocked that she actually shifted up to 5th - and it had this boggg feel has it went, like it knew it needed to be in 4th, but 5th was avail so I took it.......UGG it reminded of those damn chevy transmissions I always hated driving in the 80's 90's:mad:

The dealer had no issues doing it I showed the TSB and she said ok - and the bill showed it was complete. I had the B6 complete s well.

Well, maybe after she rests overnight it will be different. I put 145 miles on her after the update. I just feel like the pep is gone in the upper range. I do have to push it now to get the down shift, where as before - she was pretty much on top of noticing the grade change and down shift...

we shall see...:(
With the drive by wire, I have noticed that you can signal it to kick out a downshift, instead of by giving steady pressure on the pedal, by somewhat "twitching" the pedal down the slightest bit. The computer seems to read the velocity of the pedal pressing as much or more than the distance it is being pressed, if that makes any sense. At least on my truck, I can get it to downshift without having to apply a lot of actual throttle.

Some of the newer cars are taking pedal velocity into account, such as when you slam on the brake pedal quickly it will brake hard without you having to actually mash the pedal all the way down to the floor. I think something like this is happening with the Ridgeline drive by wire.

I've found that when taking off from a start, I don't have to slam the pedal down if I want to go fast, but instead of I quickly press the pedal down a little bit it will have the same effect. Actually it's funny because it makes you feel like the truck is more powerful than it really is. When you really want to get going and you do "put the pedal to the metal," it turns out that there ain't that much more power available than if you just use the method I'm describing.

Has anyone else noticed this pedal velocity thing, or am I just tripping out because I've been driving stick shifts for over the past decade?

WOW !! All 06 RL are affected !

Not sure mine does that............

Only put 1000 miles on her sense I got home

i have a quick question, I'm planning to buy an 07 Ridge this month. Do you know if dealers apply the TSB fixes that come up with cars still on the lot waiting to be sold? Or do I have to tell them to do the repair before I even take possession of the car? :confused:

Had mine updated this morning. Dealer was very hesitant at first - asking if I had the problem, how did it act, etc., etc. Finally, told them to read the TSB that mine was doing just what it said in the bulletin.

Only a few miles from the dealer back to work (picked up at lunch). No noticeable change in how it shifted.

All is good so far........

Since it is not a recall, the dealer would not make the update to cars on the lot. Also remember that it does not aplly to all '07 models, so check the serial numbers.

I learned about the TSB here, thanks,but I did not take advantage when I had my 20k oil change and tire rotation, $26.14 with coupons at Morganton Honda, NC. I will have the software upgrade done next Monday, because going down the hill into Cranberry NC, at 45 mph and 3k revs, I tapped the gas pedal and got the shift back to 1.5 k on a cost down hill.

An aside, Morganton Honda service appears to be top notch, but the sales, the sales... I lost my sales person, because he wouldn't buy in to the hoop La
dogs and burgers sales promos. In the past, the young and hungry newbees
participated, and Tom would take the day off. The new owner, down from PA and a former Mersadies(sp) dealership, did not think that he was loyal;therefore, after 5 to 9 more years. I will go with the State Employees
buying service for my next ridge, and if the service remains the same, Morganton Honda will service it.

I will have the software upgrade done next Monday, because going down the hill into Cranberry NC, at 45 mph and 3k revs, I tapped the gas pedal and got the shift back to 1.5 k on a cost down hill.

Oldguy, I think what you were experiencing was not a transmission software glitch, but an example of Grade Logic at work. If you had used the brake at any time prior to that occurring on the descent, Grade Logic would have sensed that and interpreted it to mean you did not want to go any faster down the hill. It then would have downshifted to try to keep you at that speed. When you tapped the gas pedal you signaled that you did want to go faster, so it upshifted to allow the RL to coast faster. Once you understand it, Grade Logic can be very helpful on the hills, and especially so when towing.

Damn I love this forum. Just today I really noticed this lag bad around 40 mph so I came home jumped on here and sure as **** theres a thread. Thank-you Thank-you Thank-you to all of you people who keep us little people informed

Here's a complete set located on my web site for download. These are also more full size for easy reading vs the file size the forum allows.

Note it's 3Mb

www.navhelp.com/tsb.zip

Paul

Paul:
Thanks for providing the download: very useful information to have available locally.

Allan.

At the dealer right now...David McDavid in Frisco (Dallas), TX. I have had this problem occur 2-3 times...I was going over the forums and found this...saved me a trip. Thanks guys....YOU ROCK!!!!

I found out about TSB#06-062 on the ROC. This is a great site!!! I called David Mc David Honda - Irving, Texas and spoke to service advisor Buddie. Buddie / David Mc David Honda - Irving Service Advisor told me that he had to first duplicate the issue in order to perform the TSB. I explained that the issue had happened to me only three times in the 13,000 miles that I owned the truck. He stated that he wasn't about to spend American Honda's money needlessly. I asked for the service manager. Please forgive me, I do not remember his name, he reiterated what Buddie told me. I called American Honda Customer Service and spoke to a woman who I could barely understand. When I explained that I could not understand her and requested a supervisor, I was put on perpetual hold (5 minutes). I called back and was connected to a manager (Teresa). I explained what Buddie / David Mc David Honda - Irving Service Advisor said. Teresa / American Honda stated that she would contact the dealership and authorize this TSP work for my truck. I was contacted by Tammy / David Mc David Honda - Irving and she told me to bring in my truck for the maint. I did so and it was ready in a very timely manner. Teresa / American Honda explained how American Honda handles all TSB's:

1. The vehicle has to be under the manufacturers warrenty (36000 / 3yr).

2. The problem must be reproducable by the mechanic working on the issue.

3. TSB's are recommended maint. and the dealerships are not required to perform the work!

After having the TSB work performed (New s/w for the trans), I notice smoother shifting, especially in stop and go traffic.

I can not believe that David Mc David Honda - Irving would argue about the work forcing me to American Honda. I also have a problem with TSB's only being performed on only vehicles still under the factory warrenty.

Whats y'alls thoughts?

If any service writer or manager refused to perform a simple TSB I would ask to speak to the dealership general manager. I would explain to the general manager that their service department is denying a valid service request. I would explain that I was sorry that I purchased the vehicle from their dealership and I would not make that mistake again.

I would also file a complaint with the Better Business Bureau. Dealers don't like BBB complaints.

As for out of warranty work for a TSB. Nearly every Honda TSB contains the following statement:

"Out of warranty: Any repair performed after warranty expiration may be eligible for goodwill consideration by the District Parts and Service Manager or your Zone Office. You must request consideration, and get a decision, before starting work."

In reality nearly 100% of the requests are approved. TSB's are repair procedures for known issues. If the customer wanted to press the issue nearly every court would side with the customer as an implied warranty issue to repair a known issue. Manufacturer's don't deny TSB's unless you are WAY out of warranty. There are other issues and reasons for this TSB that Honda does not want to deal with and if there's a Ridgeline out there with 100,000 miles on it I believe Honda would approve warranty coverage for this TSB. Dealers are just at such a low level that they're not aware of, or informed of all the issues involved.

I found out about TSB#06-062 on the ROC. This is a great site!!! I called David Mc David Honda - Irving, Texas and spoke to service advisor Buddie. Buddie / David Mc David Honda - Irving Service Advisor told me that he had to first duplicate the issue in order to perform the TSB. I explained that the issue had happened to me only three times in the 13,000 miles that I owned the truck. He stated that he wasn't about to spend American Honda's money needlessly. I asked for the service manager. Please forgive me, I do not remember his name, he reiterated what Buddie told me. I called American Honda Customer Service and spoke to a woman who I could barely understand. When I explained that I could not understand her and requested a supervisor, I was put on perpetual hold (5 minutes). I called back and was connected to a manager (Teresa). I explained what Buddie / David Mc David Honda - Irving Service Advisor said. Teresa / American Honda stated that she would contact the dealership and authorize this TSP work for my truck. I was contacted by Tammy / David Mc David Honda - Irving and she told me to bring in my truck for the maint. I did so and it was ready in a very timely manner. Teresa / American Honda explained how American Honda handles all TSB's:

1. The vehicle has to be under the manufacturers warrenty (36000 / 3yr).

2. The problem must be reproducable by the mechanic working on the issue.

3. TSB's are recommended maint. and the dealerships are not required to perform the work!

After having the TSB work performed (New s/w for the trans), I notice smoother shifting, especially in stop and go traffic.

I can not believe that David Mc David Honda - Irving would argue about the work forcing me to American Honda. I also have a problem with TSB's only being performed on only vehicles still under the factory warrenty.

Whats y'alls thoughts?
I don't know what to think... I'm confused. :confused:
Although I agree with you that the dealer shouldn't have been confrontational in arguing with you, it seems that your gripe should be with Teresa, if anyone.
Teresa/AH is the one who stated: "The problem must be reproducable by the mechanic working on the issue."
And: "TSB's are recommended maint. and the dealerships are not required to perform the work!"

So... if Teresa's statements are a true and correct reflection of AH's stand, I CAN "believe" that David McDavid Honda would have questions about the repair under the TSB.

You didn't state whether or not Buddie the SA ever was able to reproduce the problem (as he, the SM, and Teresa said was necessary).
The repair was done, so I am assuming they were able to get your RL to display the offending charateristic.
So... if Teresa's statements are a true and correct reflection of AH's stand, if an owner requests the repair under the TSB, and the problem can't be reproduced by the mechanic, the repair won't be performed? :confused:

Do you see why I'm confused... or am I missing something?

I don't know what to think... I'm confused. :confused:
Although I agree with you that the dealer shouldn't have been confrontational in arguing with you, it seems that your gripe should be with Teresa, if anyone.
Teresa/AH is the one who stated: "The problem must be reproducable by the mechanic working on the issue."
And: "TSB's are recommended maint. and the dealerships are not required to perform the work!"

So... if Teresa's statements are a true and correct reflection of AH's stand, I CAN "believe" that David McDavid Honda would have questions about the repair under the TSB.

You didn't state whether or not Buddie the SA ever was able to reproduce the problem (as he, the SM, and Teresa said was necessary).
The repair was done, so I am assuming they were able to get your RL to display the offending charateristic.
So... if Teresa's statements are a true and correct reflection of AH's stand, if an owner requests the repair under the TSB, and the problem can't be reproduced by the mechanic, the repair won't be performed? :confused:

Do you see why I'm confused... or am I missing something?

No your not missing anything, Teresa / AH did state that the dealership should be able to reproduce a TSB related issue in normal circumstances. With that said, she went on to say that this TSB would be performed because AH knows that the issue is very intermittent. Teresa also said that since this is a s/w update and does not require any h/w to be replaced, the dealership should be willing to do the procedure. She also stated that she would make sure they did. I also failed to update this thread that I had a message from AH requesting my feedback on the update. I will be calling on Monday to let them know what I notice between now and then.

No your not missing anything, Teresa / AH did state that the dealership should be able to reproduce a TSB related issue in normal circumstances. With that said, she went on to say that this TSB would be performed because AH knows that the issue is very intermittent. Teresa also said that since this is a s/w update and does not require any h/w to be replaced, the dealership should be willing to do the procedure. She also stated that she would make sure they did. I also failed to update this thread that I had a message from AH requesting my feedback on the update. I will be calling on Monday to let them know what I notice between now and then.

MikeT,
Thanks for clearing-up my muddled mind. :rolleyes:
After reviewing the original post, and finding terminology in the posted TSB like "sometimes" and "intermittently" , I can see why ANY resistance by ANY service manager would be futile, and hence your frustration with them.
Good to know that Honda is putting-out TSB's for things that aren't necessarily "black and white/can-put-your-finger-on-it" problems. I've seen in the past that some companies weren't so "understanding" about their "unexplained glitches" in software.
And good to know that we bought a truck from a company that has people working on the "brains" of the vehicle, as well as the "brawn" of it. ;)

Thanks for the "ammo" to use if I should get refused service. It's posts like these that validate my daily visits to the ROC! ;)

See attached image.
paulmooney,
You ROC! Thanks for taking the time to compile this stuff and sharing it with us. :cool: U da man!
Pug

Just got the PCM update done today. Could be my imagination, but the truck runs much smoother now. I tried everything to make it stumble - uphill, on ramp, turns, etc. It seems to have done the job. No hesitation whatsoever. The day my tranny did the psycho thing, I thought I had severe misfire/detonation. All I did was explain the symptoms to the service advisor and they went ahead and did the TSB. The actual update is written up as taking 0.3 hours, but it took longer. I also had the door clip TSB done, as well as a tailgate adjustment, which they could't fix due to time.

See attached image.

Thanx;

For the TSB alert. I made a copy of this and took my rl to honda world. The service rep looked at it looked at me looked at it again and said...well take care of it. If any body lives in orange county california, see jhonny min at honda world westminster. thanx again.

racer-x

1. The vehicle has to be under the manufacturers warrenty (36000 / 3yr).


Don't forget. Honda has extended that warranty to 60,000/5yr for the powertrain. :cool:

Thanx;

For the TSB alert. I made a copy of this and took my rl to honda world. The service rep looked at it looked at me looked at it again and said...well take care of it. If any body lives in orange county california, see jimmy min at honda world westminster. thanx again.

racer-x
Honda world told me no.....

Could this be the bad gas mileage magic bullet? Has anyone who has done this checked their gas mileage after the software update?

No improvement on gas mileage, been through four fill ups. Still getting
between 20 and 22 mpg. 60% highway, 40% city

I don't understand how the same software installed on all of these vehicles only shows symptoms in certain vehicles, and intermittently at that. I wonder if the software fix is a workaround for a mechanical or computer problem.

I also wonder if the reason for the intermittency of the symptoms could be related to the "artificial intelligence" that some PCM's use to learn driver's habits and adjust shift setpoints accordingly. Could it be the people with the problematic vehicles have more than one driver? Could it be that the problem vehicles have drivers that change driving style often enough that it confuses the PCM?

I do hope this is the root cause of the reports of poor fuel economy in gentle drivers like myself. Unfortunately, I have not noticed any symptoms yet.

Boreal - Great thought concisely put!

I, too, have wondered if my sometimes "Jekyl/Hyde" driving style is contributing to my RL's deteriorating performance characteristics, and I've also wondered if "re-doing" the idle learn procedure (as mentioned in another thread (http://www.ridgelineownersclub.com/forums/showthread.php?t=9364)) is a related workaround to an AI problem that may exist.

When I first looked at the Ridgeline, I expressed my concern with the extent and level of advancement of the "learning capabilities" of the vehicle to my salesman, who answered with a shrug. I believe THAT response will be as close as I get to an answer for my concerns. :rolleyes:
And now, with a software update being offered, my concern is farther fueled.

Thanks for the intriguing post.
Pug

Just a quick question to those of you that have had the PCM update performed thru this TSB:

Was there any mention, in the paperwork, or by a mechanic or service manager, of any other procedures being done at the time of the update?
For example... Idle Learn Procedure (ILP), CKP Pattern Learn, readiness codes...?

Just curious if the update of the PCM using the HONDA diagnostic 'puter necessitates the clearing/resetting of these elements. And accordingly, wondering what the resulting effects on performance would be if the needed "re-learning" was neglected.

TIA for your responses,
Pug

Just a quick question to those of you that have had the PCM update performed thru this TSB:

Was there any mention, in the paperwork, or by a mechanic or service manager, of any other procedures being done at the time of the update?
For example... Idle Learn Procedure (ILP), CKP Pattern Learn, readiness codes...?

Just curious if the update of the PCM using the HONDA diagnostic 'puter necessitates the clearing/resetting of these elements. And accordingly, wondering what the resulting effects on performance would be if the needed "re-learning" was neglected.

TIA for your responses,
Pug

I had the work done, no other procedures mentioned on the paperwork or by the mechanic that did the work.

Mike T sorry to hear about your experience at David McDavid in Irving. As you know I go to the David McDavid in Frisco(up near Plano)....I know its a bit of a drive for you but if you have any future issues I would recommend going to them. Ask for Paulo in service...he has never second guessed me when I brought up a valid complaint...especially with a TSB to back me up. The Ridge's are new to these folks and some of the service writers are not up to date with the TSB's. My service writer (Paulo Tang) is probably the 2 or 3 guy I delt with at my dealer....but now I will not go to anyone else. I wont even go in on his days off.

Just a quick question to those of you that have had the PCM update performed thru this TSB:

Was there any mention, in the paperwork, or by a mechanic or service manager, of any other procedures being done at the time of the update?
For example... Idle Learn Procedure (ILP), CKP Pattern Learn, readiness codes...?

Just curious if the update of the PCM using the HONDA diagnostic 'puter necessitates the clearing/resetting of these elements. And accordingly, wondering what the resulting effects on performance would be if the needed "re-learning" was neglected.

TIA for your responses,
Pug

I just had the work done this morning.
No mention of any other work or updates done or needed, of course.... they are still wondering how I got a TSB they didn't have or didn't know about. (:confused: ) :p BTW Thanks for the help...if I didn't have a copy of the TSB with me the work wouldn't have been done. You guys are GREAT!!!

I had my truck in for service today, I asked them to check out the tranny, I said it wouldn't up shift right away when passing, and that it was intermittent they said they would look into it. When I picked it up they said they couldn't reproduce the problem so they won't fix it. I told them about the SB, they said they didn't have one for it.
How can I get them to fix it?

EUREKA!!!!! I will start a new thread to put this information in front. To be brief - just take a copy of the SB to the dealer. By the way the fix REALLY WORKED for me.

I had my truck in for service today, I asked them to check out the tranny, I said it wouldn't up shift right away when passing, and that it was intermittent they said they would look into it. When I picked it up they said they couldn't reproduce the problem so they won't fix it. I told them about the SB, they said they didn't have one for it.
How can I get them to fix it?

Easy. Show them a copy of the TSB and say "This is the problem I am experiencing, fix it." Be sure to point out where it says that ALL 2006 Ridgelines are affected. If they still refuse, tell them they can either fix it now, or you can call American Honda directly and MAKE them fix it. I'm sure they will see things your way and agree to fix it. It simply amazes me that dealerships are so unwilling to fix a simple WARRANTY issue that costs them NOTHING upfront since it is a software update and no hardware exchange is required. Sure, they have to schedule a tech to do it, but the dealership still profits in the end due to the hours paid by Honda vs the hours paid to the tech. I can understand, to an extent, the dealership griping about replacing the entire transmission for an intermittent problem. But to refuse to do a free software upgrade is just rediculous.

Sure, they have to schedule a tech to do it, but the dealership still profits in the end due to the hours paid by Honda vs the hours paid to the tech.

While certainly the dealership is paid by Honda to do these repairs, you can also be certain that there is a very set amount that Honda pays. If your dealership is small and only has a limited number of techs, the dealer may be having them work on cars that have more fluff payout capable and the per hour effectiveness of these trained techs is better served working on non-TSB repairs. I live in a large population and high vehicle count area and my dealership has 24 service bays that are filled from 7 in the morning until 4 PM. They allocate a few per day to do TSB and simple maintenance jobs and I never have trouble getting these repairs done, but that may not be how your dealer works the service dept.

Yes, TSB's are not a money maker. However, this one is not so bad. Only rated at .3 hours, but all the tech has to do is connect PC to vehicle and walk away until the update is complete.

My mechanic buddy who works for Honda hates TSB's because he makes no money on them. If things don't go right, he loses. He'd much rather do maintenance work or out-of-warranty repairs. Mechanics don't get paid if there's no work. It's not like salary position. At least that's the way it is at dealerships near and around where I live. It's kinda like big box stores that have a car audio install bay. The installer gets paid by the job, not by the hour. If you're fast and you work at a busy shop, you make a killing (slam install).

BTW, best time to get TSB and warranty work done is a weekday. Saturdays are booked solid with the money making jobs and some mechanics will refuse to do TSB's. Again, it depends on how many techs and bays the dealership has and how busy they are. My buddy likes it when I leave the car with him all day. That way, he works on it when he has spare time or in between other jobs.

As a side note, I recently found another dealership in my area that goes out of their way to find their mechanics work. The service manager there keeps telling me all the things that can be fixed, adjusted, replaced under warranty. I think he has the right attitude. Mechanics are happy, the customers are happy, and they look good.

It shouldn't matter if they make money on the TSBs or not. I understand the dealership is in business to make money, but quite frankly, if the dealership doesn't feel they are making enough money on the TSBs, then they need to take that up with Honda, not their customers. I don't know about the rest of you, but MY Ridgeline came with a warranty, and I shouldn't have to fight the dealer to honor it. If a TSB comes out that says there is an issue that affects ALL Ridgelines, then there should be no questions asked, and the update should be performed.

Easy. Show them a copy of the TSB and say "This is the problem I am experiencing, fix it." Be sure to point out where it says that ALL 2006 Ridgelines are affected. If they still refuse, tell them they can either fix it now, or you can call American Honda directly and MAKE them fix it. I'm sure they will see things your way and agree to fix it. It simply amazes me that dealerships are so unwilling to fix a simple WARRANTY issue that costs them NOTHING upfront since it is a software update and no hardware exchange is required. Sure, they have to schedule a tech to do it, but the dealership still profits in the end due to the hours paid by Honda vs the hours paid to the tech. I can understand, to an extent, the dealership griping about replacing the entire transmission for an intermittent problem. But to refuse to do a free software upgrade is just rediculous.
Does it make a difference if I'm in Canada?

I have no problem getting warranty work done. I have pretty good rapport with the dealers in my area. I change my own oil. When I need the tire rotation part done, I take it to the dealership and they do it for free (twice now). I accommodate them and they do their best and go out of their way to help me. I found that demanding warranty work be done and arguing with the reps and advisors results in nothing but problems down the road and a poor relationship.

When approaching the dealership with this tranny problem, describe the problem and tell them you did some investigating. You found this great web site on the Internet and that's how you found out about the TSB. It came out in early September, so not many people are going to know about it yet.

TSB's are not a recall, so it is up to the service advisor as to how it should be handled. This tranny thing is intermittent, that's where it may get sticky. They need to know that it happens once in a while and not always. When it does happen, it is very noticeable. I believe this update should be done on all Ridgelines that fall within the range of VIN numbers. Having said that, the Ridgeline does run and it is not going to blow up because it doesn't have the update. Honda is not going to ask everybody to come in and have the update done........ (Microsoft should, though).

Don't go into the dealership telling them you want it done because they owe you this update. They don't.


anyway............

Does it make a difference if I'm in Canada?

I find Honda service here in Western Canada very good. I can't see it being different back east. You shouldn't have a problem at the dealership level. The TSB states that work is to be done only at the request of the owner (not sure of the exact wording). Take the TSB with you or quote the number of the TSB over the phone when making the appointment. That's what I did and it was a quick yes and here are the available times.

HAY, I MUST BE ASLEEP AT THE SWITCH... But. 3,000k at 45 mph down hill, I would think meets the requirement to have the tsb update. Being a retired
systems analyst ( hot shot ex, COBOL PROGRAMMER), the computer software
update should correct a problem that was not thought about in the beginning.:confused: :o :rolleyes:

Just had the tranny software update update done yesterday morning and all I have to say is.......WOW!

The shifting points are now crisp and effortless with zero lag. Upshifts are quicker as if the tranny is more responsive although it stays a bit longer in the power range of 3K to 3.5K rpm before upshifting to the next gear.

Rolling stops used to be a pain with the ever-nagging lag before downshifting.This is now a thing of the past. Highway speed downshift-to-pass is now easier and again more responsive with practically no lag whatsoever.

My concerns are that since the engine now "works" a bit harder, I'm sure that fuel economy will somehow be affected for the worse. Just the same and if it is, it's well worth it for the new drive. I do recommend it to all!!

There was no mention of the idle learn procedure or any other on my bill and yes, I was the first to ask this from my dealer as he had to download the software from Honda's computer to their handheld.

Good news, Andy! Glad it helped!
Thanks to paulmooney! :cool:

I'll be going in on Thursday for my update.
After taking the RL "out on the road" and trying the "passing gear test", I got the symptom on the third try. Also, I've been noticing rough shifts, and I've had the "hesitation after rolling to a stop, then accelerating thing" since day one, but was told it's "normal". You are saying it's a thing of the past?? :cool:

I don't think I'll mention the other "symptoms" at this time, might confuse the issue. :rolleyes:

I'll let you know after I get back from the update, of any differences in drive quality.

Something I was wondering...
Does anybody have a printable copy of the TSB 06-062 in a seperate file, that I can download to print (to take with me)?
My "dial-up" keeps timing-out when I try to d/l paulmooney's multi-MB tsb file.
I printed the pic in the OP but it's kinda hard to read...
Thanks,
Pug :)

Send me a PM with your email address and I'll email you just that one doc.

Paul

Actually here is just that one page on the web site...

www.navhelp.com/06-062-Transmission.gif

Thanks Paul. :)

X2..............

I am getting ready to set appt for warranty work.
1) I am going to get the TSB done for the tranny.
2) Paint peeling lt side of bumpe cvr
3) Drivers seat lower moving back and forth when taking a corner Question :thought on seat ? Has anyone had this repaired? Looking at PAul Mooney TSB list did not see anything for the drivers seat. Any help would be great.

I am getting ready to set appt for warranty work.
1) I am going to get the TSB done for the tranny.
2) Paint peeling lt side of bumpe cvr
3) Drivers seat lower moving back and forth when taking a corner Question :thought on seat ? Has anyone had this repaired? Looking at PAul Mooney TSB list did not see anything for the drivers seat. Any help would be great.

Check out this thread on the rocking seat:

http://www.ridgelineownersclub.com/forums/showthread.php?t=6106&highlight=rocking+seat

I had mine repaired this summer as the rocking drove me nuts!!

Here's a way to get the dealers attention. It's kind of fun too.

You need to know your state's lemon law, but either way this will get their attention.

If they refuse to do the TSB work ask them to please document their refusal. Also ask for an appointment for the next day. When they question why you want the new appointment just tell them you're trying to get your three repair attempts behind you so you can file for a buyback under the lemon law.

I think they'll decide to do the update which takes a good three or four minutes of actual work.

It blows my mind that any dealer refuses their customer's requests. Mine couldn't be more accomodating once they realize no is not an option.;)

Funny, sometimes she seems to search for low gears when driving 40 - 50 and then other times she is fine, sometimes she shifts smooth as silk and other times like today going into first gear about 1500 RMP and wham she slams into gear like I was pushing 4000 RMP from a stop position. Unbelievable how annoying this has become to me.....

wish me luck, I hope this works.

Agree !

I've neve had the WOW factor since my tsb. Its more like your previous post.

I'd much rather have my old PCM status back, at least she had more pep and was way way smoother, again more in tune wiht shifting and holding out when needed, - now I have to push more to get it to climb up the hill than before....:(

oh, well I'm out of the country for the next year, by then it will feel like a new car again ~

Check out this thread on the rocking seat:

http://www.ridgelineownersclub.com/forums/showthread.php?t=6106&highlight=rocking+seat

I had mine repaired this summer as the rocking drove me nuts!!
Thankyou, I knew I had seen that thread before,just could not find it.

I've neve had the WOW factor since my tsb. Its more like your previous post.

I'd much rather have my old PCM status back, at least she had more pep and was way way smoother, again more in tune wiht shifting and holding out when needed, - now I have to push more to get it to climb up the hill than before....

Just wondering... did you consider taking it back to the dealer, (or maybe another dealer) to have the update done again? Maybe it wasn't done correctly, or there was an interruption while it was updating, and thus, not fully effective? I'm no expert, but I've updated/upgraded software on my home computer enough times that I've found glitches afterwards and had to re-do it.
Just my .02.
I'm going in, in a couple of days to have mine done. I'll know more, then.

Good luck.
Pug

I can't understand how a Tranny TSB can affect pep when it now downshifts sooner? I guess it all depends on one's individual driving habits as I presume that NKyRidge does not have a heavy foot as I do where I expect a fast downshift.

Since the update, I find that I don't have to push as much for the truck to downshift either on a flat surface or an uphill grade, hence my confusion again with what NKyRidge's posted. Perhaps Pug is correct in assuming an incomplete software upgrade by the dealer?

Had my TSB done this morning - they could not duplicate the problem, but they went ahead and updated anyways.

They said my low gear searching wasn't symptomatic for the problem....

Of course she was running great this morning on the way to the dealer.

I just figured if there is an upgrade available then the problem will occur sooner or late, thought I had symptoms - but not.

will try to do an honest evaluation if I notice any difference between her performance pre and post TSB fix.

I did think it drove pretty nicely on the way home, but then again an oil change has the same effect.....

Good luck with your TSB's.

I can't understand how a Tranny TSB can affect pep when it now downshifts sooner? I guess it all depends on one's individual driving habits as I presume that NKyRidge does not have a heavy foot as I do where I expect a fast downshift.

Since the update, I find that I don't have to push as much for the truck to downshift either on a flat surface or an uphill grade, hence my confusion again with what NKyRidge's posted. Perhaps Pug is correct in assuming an incomplete software upgrade by the dealer?
Yep, mine also feels less sluggish after the update.::D

Does anybody think that this update has the same effect as taking a placebo?

You know, they have a problem, they send out a fix that takes a small amount of time to install and now it runs better....I think?

Does anybody think that this update has the same effect as taking a placebo?

You know, they have a problem, they send out a fix that takes a small amount of time to install and now it runs better....I think?
I don't think it is a Placebo - the service dept wouldn't bother spending the time and money and aggrevation of customers coming into service if it wasn't a real issue.

Our Odyssey had a similiar update for its tranny, and one of the other vehicles has one as well I believe the service tech mentioned.

The Odyssey actually had a faulty tranny that the dealers know about but are only fixing when they break.

Unfortunately when you are doing 70 mph on the toll road and your tranny slips into first gear, slams you out of your seat belts and pulls the motor off the mounts -- you get a little ticked - I know I was/am more reluctant to become a Honda owner.

I don't think a problem, just think if they annouced a full on recall they would be swamped and probably not all vehicles will fall prey to the problem, or the owners are not savy enough or don't care enough to fix - so they save themselves time and money.

I only updated mine because I'm was not sure about my low gear lingering and because our other Honda's tranny problem.

Hope everybody has luck with the update and it works for them and they are happy with their trucks.

Well, PUG

No I didn't take it back, i dont have time right now - leaving for Germany in a few days....

i did try to CTL - ALT - DEL on the RL

Per the PCM update ~~ :p

Push, Cancel (on the steering wheel cruise control), at the same time push the volume down volume control, (again on the steering wheel) - and push the horn, (which wont sound due to the reset procedure)

but - the damn thing won't reboot - I just get a horn beep, I guess the PCM updated the reboot feature as well - just my luck - :rolleyes:

Just back from the dealer and the TSB procedure. 10 miles of stop and go driving later and some limited stomp and go (found an opening on the Northern State where I could actually get the Ridge up to cruising speed) and here is my initial analysis - Slow driving and stop and go has no discernable change in feel; stomp and go has the Ridgeline definitely shifting at a higher RPM (between 2nd and 3rd I saw 5000 on tach for first time ever). This will take some getting used to. I will go out later around lunch and when there is less traffic on the highways and do some more detailed effects analysis of full acceleration shift points from 0 to 100 (or so) and also some deceleration tests in each gear. I would like to see the RL not get stuck in 4th after simulating a passing routine like my major complaint symptom was and then I will agree that it was worth doing the TSB.

My TSB results posted here. (http://www.ridgelineownersclub.com/forums/showthread.php?t=10603)

Thanks all,
Pug

So whats the finally decision on this....I got a 07-06 build date which is included in this(VIN). Should I have the dealer do it before I pick it up or wait?

So whats the finally decision on this....I got a 07-06 build date which is included in this(VIN). Should I have the dealer do it before I pick it up or wait?

Have'm do it before delivery.

Night and Day
Pensacola Honda performed the TSB today, with city traffic I noticed a much crisper acceleration and smooth transition. Finally the my RTL does what I always expected it to do. On the hwy the R/L actually feels like it has some umph when I wish to pass or accelerate. Update performed at 37141 miles no questions asked, 06/06 build.

Noticed something...

Prior to TSB service being done on my RL, the tranny had a noticeable downshift while slowing at around 40mph (mostly while traveling downhill). This has become more pronounced.
The downshift "grab" of the tranny at this speed occurs not only going downhill, but I've noticed it more on level pavement as well.

My point here is that the shift brings the RPM's higher than it did pre-TSB.

Within the last ~100 miles, it has become very evident in my RL.
4600 miles on odometer - 30% MM.

Has anyone else noticed this?

Prior to TSB service being done on my RL, the tranny had a noticeable downshift while slowing at around 40mph (mostly while traveling downhill). This has become more pronounced.
The downshift "grab" of the tranny at this speed occurs not only going downhill, but I've noticed it more on level pavement as well.

My point here is that the shift brings the RPM's higher than it did pre-TSB.

Within the last ~100 miles, it has become very evident in my RL.
4600 miles on odometer - 30% MM.

Has anyone else noticed this?

Definitely. I posted a thread about this exact symptom months before the TSB became available. Pre-TSB, my RL would stumble in a downshift when going downhill, especially if I let off the gas to enter into a slowing coast instead of braking to slow down. I thought the TSB would hopefully address this, but I clearly notice that this is continuing to occur and quite possibly in a more pronounced effect then before. However, the TSB did solve speeding up issues on the other side of the coin for me.

I had the TSB performed on my 2006 (4700 miles) two days ago, so I have driven about 60 miles with it in mixed freeway/city driving. I didn't have any complaints before, except that it has hung in third gear on two occations. Both times I hit the D3 button twice and it proceded normaly. I can't say that I notice any changes at all since the update. Hopefully the hangup is fixed though.

Hi everyone
Does anyone know if the TSB 06-062 would use the same software update in Canada as the US. Apparently the Bulletin number in Canada is III-3-06. I Called Honda USA and Honda Canada and neither side seems to know. Although I always get someone not familiar with the mechanics of the truck.
I don't want to have to bring my truck back to the US to have the update done, as I had purchased it, used, there. I would like to have some idea before I bring it to a Honda dealer here in Canada.

Vic, my service advisor showed me the cdn version of the TSB and it was identical in content with the U.S. version with the exception of the bilingual header.

Do we Canadians possess different driving habits than our friends down south that would require a different transmission shifting pattern?

How does one know if you have the tranny latest software?
I have a 2006 RTS built in May 2005.

Andy Montreal
Have you had the update done to yours?

How does one know if you have the tranny latest software?
I have a 2006 RTS built in May 2005.
If you bought new it hasn't been done or you would know.

Andy Montreal
Have you had the update done to yours?

Yes, I have and no regrets in doing so. Better response and quicker shifting with almost zero lag between gears.

Yes, I have and no regrets in doing so. Better response and quicker shifting with almost zero lag between gears.

Ditto.

The upshifts points are like I was doing it manually. :D

I had the transmission control TSB (06-062) done last week and I love the improved performance. It feels like they gave my RTS a serious tune up. It's much more fun to drive and I find it hard to keep my foot off the accelarator pedal. This past Saturday, I was pulling away from a stop light on IL RT 59 next to a Lincoln Navigator (305HP I think?). I wanted to get in his lane so I pulled away moderately hard and he must have thought I wanted to race because I could hear his engine rev up and he didn't want to let me in his lane. We were pretty much even, so I mashed the gas pedal and he did the same. Needless to say, I pulled away from him all the way up to about 90mph (then had to slow down becasue of the nearing stop light). It wasn't like I smoked him, but you could tell the Ridgeline was moving out quicker that the Navigator. Yee ha!! That felt good. I haven't had a rush like that since I sold my Mustang GT.

On the TSB it said if not in warranty it may be considered for a "goodwill consideration" which is what I think any dealer would do. You do have a point about which warranty. I would think it also follows the powertrain warranty. Good luck!Haven't read all the replies, but finally stopped by the dealer today (who didn't have time to do the repair), and was told that the standard warranty applies (actually printed on TSB), NOT the powertrain warranty. Estimated cost at about $70 to do the repair (1 hour). I don't think I'll have it done unless I can find a dealer to do it free.

I don't think I'll have it done unless I can find a dealer to do it free.
Good idea as I think there will be further changes. I want DIY software updates.

Hi, I'm also intersted if there is a way to confirm whether the update has been performed. I did have it done, and am not questioning whether the work was performed, just wondering if anyone knows whether updates like that show up anywhere in engine diagnostics that a consumer can view, maybe with ODBD port??


My impression from something I read is that dealers receive a CD that gets updated with all the firmware updates for all of their vehicles, and that its somewhat of an automated process where any applicable update that the computer determines that is missing gets applied. Thats why I was wondering if there is a way to tell if any other updates were performed. Again just wondering. My profession includes maintaining data storage systems, so firmware updates are a relatively common, occasionally sphincter tightening proposition.


I waited until the first oil change to request the PCM update. Thats something I usually do myself, but it provided a reason to visit the dealer. I also was experiencing the upshift problem. It wasnt always repeatable however. Thats what the dealer (atleast mine) wanted and needed to hear before they would perform the update. Never nind that the update may have other positive effects. They are not generally willing to even discuss that possibility.

In my particular experiance, they wanted to go on a test drive but the mechanic got busy and didnt have time. I wasnt sure I could repeat the delayed up shift but they wanted me to try. I ended up leaving the vehicle. Later in the day I got a call that the CD they had was bad. Eventually it turned out that the CD they had didnt have the latest sofware (patch for the TSB??). Ended up picking the truck back up and going back first thing in the morning two days later. Took about 30 min, did it while I had coffee and doughnuts in their waiting room, and I never went on the test drive with the mechanic.

All things considered, its been a good thing.

I was at the Dealer in Norwood MA with my 06 RT. And ask him about this he said they have no TSB in their system.

I was at the Dealer in Norwood MA with my 06 RT. And ask him about this he said they have no TSB in their system.

My dealer also knew nothing about the TSB until I mentioned it to the S.A.
Show him a copy of the TSB on this thread (Post No.1). He'll then proceed to download the software from Honda into the HDS - Honda Diagnostic System. Once the software is loaded, he'll be able to perform the TSB on your truck.

It's funny, actually sad… how many of RL owners get the run around on this. I was at my dealer today getting an oil change, (that I had scheduled using owners link), and had put in my needs about my right taillight having condensation and how the RL had issues downshifting and shifting back when on the highway....

My response on the light amazed me. We had order one for you and we will put it in today... They didn’t even look...

On the Tranny.... "There is a known issue with the transmission. Honda calls it a TSB. Do not worry, the transmission is fine. It just needs a software update. We will complete that today.

Excellent service.... Rennselaer Honda... NY

is this something that only pertains to the 06 RL? I'm not having any trouble with my 07.

is this something that only pertains to the 06 RL? I'm not having any trouble with my 07.

See attached image.

Please refer to the OP (Post#1 in the thread) for those specifics...

thanks Paul

If you had the Tranny update done for the first TSB, does that make the second TSB not a concern? I had the first Tranny udate done and really noticed an improvement in shifting and overall operation. I was not sure if there is now another update or simply 2 reasons for the one update?

It's funny, actually sad… how many of RL owners get the run around on this. I was at my dealer today getting an oil change, (that I had scheduled using owners link), and had put in my needs about my right taillight having condensation and how the RL had issues downshifting and shifting back when on the highway....

My response on the light amazed me. We had order one for you and we will put it in today... They didn’t even look...

On the Tranny.... "There is a known issue with the transmission. Honda calls it a TSB. Do not worry, the transmission is fine. It just needs a software update. We will complete that today.

Excellent service.... Rennselaer Honda... NY

I mentioned the TSB to the dealer i bought my RL from and they told me that since the truck was not symtomatic that they WOULD NOT perform the TSB.

I then called another dealer 10 miles further away from me (i've bought from them before) and they had no clue about the TSB. I then gave them the # of the TSB, he then looked it up on the computer and scheduled an appt. for me with no questions asked. He just had to make my appt. time after he recieved the updated software from Honda.

I highly recommend PRICE HONDA of Dover, DE.!!! Talk with Brad Hall

I used e-mail to schedule an appointment tomorrow for the B6 and mentioned that I had an intermittent problem with the transmission not shifting after kicking in passing gear. I really have had it happen several times. I asked that they also schedule the 06-062 upgrade. Their reply was that there would be no problem doing it and that if that did not take care of the problem to let them know and they would set an appointment to find the problem. I had also checked another Honda dealer and was told that they would check the computer and perform any service that was called for. I guess it just depends on the degree of customer service that some dealers offer.

I experienced the slow speed "hesitation" mentioned on here and took the TSB to the dealer. They checked the transmission PCM and it needed updating.

THANKS!:D

I bought a new 2007 RTS 3 weeks ago. It has a build date of Aug. 06 and my VIN just barely falls under this TSB. The TSB was released on Sept. 9 06 so makes sense that all later 07 models after Sept 9 probably have the new software and thus those VINs not included in ths TSB . With only 700 miles it is hard to tell much at this point. The truck runs pretty nicely but feels a little heavy compared to the few new and used ones I have test driven. I have recently opened up the throttle and so far so good not really feeling any problems.... well it is brand spanking new so am just getting acclimated. I did have a few downshifts on the highway when going downhill which seemd uneccessary. I blipped the throttle to put back in fifth. From what I have read and from my own logical deductions it seems that the software update will just replicate what is on the more recent 07s. So hopefully this should be a good move. Have scheduled a visit to the dealer this Sat.

I bought a new 2007 RTS 3 weeks ago. It has a build date of Aug. 06 and my VIN just barely falls under this TSB. The TSB was released on Sept. 9 06 so makes sense that all later 07 models after Sept 9 probably have the new software and thus those VINs not included in ths TSB . With only 700 miles it is hard to tell much at this point. The truck runs pretty nicely but feels a little heavy compared to the few new and used ones I have test driven. I have recently opened up the throttle and so far so good not really feeling any problems.... well it is brand spanking new so am just getting acclimated. I did have a few downshifts on the highway when going downhill which seemd uneccessary. I blipped the throttle to put back in fifth. From what I have read and from my own logical deductions it seems that the software update will just replicate what is on the more recent 07s. So hopefully this should be a good move. Have scheduled a visit to the dealer this Sat.

You are exactly right. Everything you have explained is what the update is designed to take care of and is on theearly 07's as well. The shifting quality and overall feel will improve greatly.

Took the truck in for the TSB at 8am. At first the SA said we don't do Honda engineering work on Sat. Then said we wont just do the update we will need to replicate the problem first. Was not the warmest welcome. Called at 12.30pm said they took it out for one drive and couldn't replicate so no work. Will try one more drive later. I vented some dissatisfaction and explained that the dealer down the road was willing to do the work (which is true) if they would not and for them to make a quicker decision so I could get my truck back. One and half hours later I get a call. Took it out for the second drive with no luck. However they used the diagnostic tools and confirmed that I have the latest software both in the PFM and the tranny. Nice to know they checked 2locations. I believe the heavier feeling I have with the truck is my light foot and the downshifting part is just the grade logic. I am happy that I can go to sleep at night now knowing I have the latest and greatest. But what may be of help/not to some other readers is that even though my early 07 production vehicle was listed as falling under the VIN list it got the update. Most likely at the factory. So early 07 production RL owners flip the coin and take your chance. Took them 7 hours and 17 miles to find out. You may want to request the check of the software before they drive around and waste everyones time. I am truly greatful for their service however as I am one happy RL owner. I love this truck so far. It has a few minor imperfections but too small for me to worry about. Just enjoying the ride day by day. Thanks Honda for making a great product. It feels really solid. :D ;) :)

decidedtomx,

Be thankful that you have dealer options and can exercise them. :)

Your experience with this dealer is inexcusable. This is a warranty issue that costs them nothing. If you read prior posts in this thread, you will notice that there are a few other dealers that have this counterproductive attitude about this particular upgrade. :( That's one thing.

Taking all day before doing an actual electronic check is quite another. :mad:

I have experienced both issues (the "studder" shifting going down hill and letting off the gas, and up hill hesitation). My question is this.... for those who have had the update, especially those who weren't happy initially, what do you think now? Most of the posts are really old, that's why I'm looking for updates;)
Thanks in advance!

jj's ridge......... Still feel the same way. Best thing to happen to my RL since the purchase........ This past holiday weekend with lots of stop and go traffic on the interstate traveling at a whopping 10 mph... The RL in the past would have shuddered and been a pain to accelerate. I definitely would have been the cause of way to many close calls.....

My wife actually said “could you imagine what it would be like if you didn’t get your transmission fixed...”

I have experienced both issues (the "studder" shifting going down hill and letting off the gas, and up hill hesitation). My question is this.... for those who have had the update, especially those who weren't happy initially, what do you think now? Most of the posts are really old, that's why I'm looking for updates;)
Thanks in advance!

Night and day difference in the shifting! Definitely was worth having the update applied!

Night and day difference in the shifting! Definitely was worth having the update applied!
Completely agree. Didn't think I really needed, but being one who routinely checks for and applies bios updates, I couldn't resist. So glad I did and the dealer didn't hesitate (no pun intended).

I had it done a while ago. It was a big improvement over stock, but I still feel it shifts rough and inconsistently. Most shifts are uneventful, some are just plain nasty. Compared to my wife's 2003 Pilot, hers shifts like butter. You don't even think about the transmission when driving her truck. The Ridgeline tranny feels rougher and less refined. You always know what gear you're in and wonder if it's going to upshift or downshift nicely. I hope Honda fixes this in future models.

My question is this.... for those who have had the update, especially those who weren't happy initially, what do you think now? Most of the posts are really old, that's why I'm looking for updates

It was a great upgrade and once it is done, the truck continues to stay upgraded, so the old posts are as relevant today as they were months ago.

I have experienced both issues (the "studder" shifting going down hill and letting off the gas, and up hill hesitation). My question is this.... for those who have had the update, especially those who weren't happy initially, what do you think now? Most of the posts are really old, that's why I'm looking for updates;)
Thanks in advance!

I thought the shifting/hesitation was normal. The TSB was performed on my truck today and it now drives and feels different in a good 'fun' way. I can't wait to tackle the I-20 hill. Many Thanks.

Thanks for the replies!
I love the way my truck accelerates, for passing or just "picking up speed";), and I just don't want to loose that! She is really responsive!!:D

Had the update done 10,000 miles ago. I said it before and I'll say it again. the Ridgeline drivetrain is a work in progress. The update is not a cure all however it was an improvement over stock. If you can drive a vehicle with the the right amount of horsepower and a properly mated tranny the flaws become obvious. Just don't read to much into this though for all intents and purposes it runs fine. It's just something you noticed compared to the best. Bottom line...rather drive my Ridge than anything else I own 95% of the time.

I just made an appointment for tomorrow morning to get the update. I'm actually kind of excited to see if it improves performance. I'll let you know!!!!

took my ridge in today for a routine oil change and some roof rack issues.

i asked them to update the software to fix the transmission issue (my ridge is an 06). they checked on some honda website and said it didn't apply to my vehicle (two different service consultants said this).

i even showed them the TSB paper itself and neither consultants really cared to even look at it. they stuck to "only if this page shows your vehicle needs a TSB, it will list it here on the screen".

I guess I will have to take my Ridgeline to another Honda service center and hope for the best. Anybody in orange county (so cal) area, can recommend a Honda who will do it with no questions asked...?

took my ridge in today for a routine oil change and some roof rack issues.

i asked them to update the software to fix the transmission issue (my ridge is an 06). they checked on some honda website and said it didn't apply to my vehicle (two different service consultants said this).

i even showed them the TSB paper itself and neither consultants really cared to even look at it. they stuck to "only if this page shows your vehicle needs a TSB, it will list it here on the screen".

I guess I will have to take my Ridgeline to another Honda service center and hope for the best. Anybody in orange county (so cal) area, can recommend a Honda who will do it with no questions asked...?

Call the following number and ask for this individual:

MICHAEL FENNER, REGIONAL MANAGER SOUTHERN CA.
AMERICAN HONDA CORPORATE HEADQUARTERS, TORRANCE, CA
(800) 999-1009 ext. 118034.

I hope the numbers have stayed the same. I ran into the same issue with the dealership refusing to update the transmission ECM software. After calling and speaking with Michael Fenner, the dealership did the update without hesitation. Good luck.

I just made an appointment for tomorrow morning to get the update. I'm actually kind of excited to see if it improves performance. I'll let you know!!!!

Just got back from my dealer. Did the update with no questions asked. I handed them a copy of the TSB and said that I would wait. Took about 1.5 hours. Even washed it. I only live 3 miles from the dealer so I can't give an accurate review but I can tell you that it sure feels different. No hesitation when turning. I'll add more after I drive it more this weekend. Thanks to all. What a great site!!!!!

Just got back from my dealer. Did the update with no questions asked. I handed them a copy of the TSB and said that I would wait. Took about 1.5 hours. Even washed it. I only live 3 miles from the dealer so I can't give an accurate review but I can tell you that it sure feels different. No hesitation when turning. I'll add more after I drive it more this weekend. Thanks to all. What a great site!!!!!You know, there is a fee for all of this info... you have to attend the Ridge Run in St.Louis. :rolleyes: :cool:




(kidding of course)

Just got back from my dealer. Did the update with no questions asked. I handed them a copy of the TSB and said that I would wait. Took about 1.5 hours. Even washed it. I only live 3 miles from the dealer so I can't give an accurate review but I can tell you that it sure feels different. No hesitation when turning. I'll add more after I drive it more this weekend. Thanks to all. What a great site!!!!!

Well gang, I took my Ridgeline on a trip to Indianapolis from Louisville yesterday just after I had the update done. It was like I was driving a different truck. The speed limit on I-65 is 70 which means that traffic was moving at around 75 to 80. The first thing I noticed is that it did not do as much downshifting when going up a hill or passing someone. It also seems like it shifted more smoothly at high speeds. Maybe just my imagination but it seemed smother.

In stop and go driving, the slight hesitation I had is now gone. I can now slow down to make a turn and then "put my foot in it" and it responds instantly. Man I like this truck even more. More fun to drive.

On a side note, last weekend we got into some very heavy rain. Sometimes the truck was sitting still in a Outlet Mall parking lot. Sometimes I was driving during the rain at all speeds. It is the first time other than carwashes or minor rain that it was subjected to a lot of heavy water. I am happy to report that it passed the leak test.

This truck suits my needs perfectly. I have owned cars, vans, pickups and SUV's. I've owned Chevy's, Hondas, Toyota's, Jeeps and a Nissan. Most were fine vehicles and mostly trouble free, but I have to say that the Ridgeline is my favorite. It can do everything the others could do plus do some things that the others could not do. Enjoy your Ridgelines!!!!

Well gang, I took my Ridgeline on a trip to Indianapolis from Louisville yesterday just after I had the update done. It was like I was driving a different truck. The speed limit on I-65 is 70 which means that traffic was moving at around 75 to 80. The first thing I noticed is that it did not do as much downshifting when going up a hill or passing someone. It also seems like it shifted more smoothly at high speeds. Maybe just my imagination but it seemed smother.

In stop and go driving, the slight hesitation I had is now gone. I can now slow down to make a turn and then "put my foot in it" and it responds instantly. Man I like this truck even more. More fun to drive.


Another satisfied customer! :)

Thanks for posting your findings, Ridgetalker . It's hard to believe that there are still some who are putting-off this upgrade because of whatever reason. :confused:

I continue to enjoy my RL with the "enhanced" tranny. I had my own done in October of last year. I concur with your initial experience... It IS like driving a different truck!

Something I'd like to mention that I've kept forgetting to post...
We've got ALOT of winding roads here in SW PA. From the day of my upgrade,
I've noticed that when I call for more speed when rounding a bend by "giving her the gas" (especially going downhill), my RL does what I want it to do without any "hesitation".
This wasn't the case pre-TSB. It always seemed to wait a split second before accelerating. This was very unnerving because I'd already started to "lean on" the steering wheel and had to ease off it for an instant.
More fun, now.:)

Good luck with your "new" truck. :cool:

I'll second what Ridgetalker said. Love this trucklet!

Mine is the 11/06 build date and it always felt ready to go and stay in a lower gear as I would want--intuitive. If you guys are just now feeling that in your RL's, you gotta be lovin' it!

I am having the TSB 06-062 done today and am very interested in any behavior differences I will notice in my ridge. I have notice on long drives, mainly to the S F bay area, that it search's for the right gear while in cruise. It also hunts while in city traffic, I told this to the mechanic and he said they will do the TSB along with TSB 07-028; the ping and 04-040; the VTM 4 judder. Three TSB's cleared away in one day.

Well, I said a long time ago I would not bring in my RL to a dealer unless I really had to. I've done all the maintenance work myself so far in the 25 months I have owned my RL. I did not care about this software update as I think it drives just fine but I don't pay much attention - I just get in and go and if I get where I want to I consider the truck did its job. But, now I have to get the fuel pump relay replaced because I have the bad module and my vin is in the range of the recall. Since this is an important safety issue I have no choice but to bring it to the dealer and I have an appointment this Friday.

While I am there and considering all the good stuff about the software update I have been reading here, I guess I'll ask them to do it at the same time. I hope it works for me as well as for others but like I say, I probably won't notice a thing. What I will notice is any difference in mileage as I keep a pretty accurate log each time I fill up. Like the others on this thread, I'll report back my findings.

I had the TSB done today and my truck seems more responsive. I always thought it was and now I realize it was lagging a bit when I gave it gas. I will be observing if my mpg's go down, it is already 14 to 15 city and right around 20 highway, a little better city would be nice.

Well, I said a long time ago I would not bring in my RL to a dealer unless I really had to. I've done all the maintenance work myself so far in the 25 months I have owned my RL. I did not care about this software update as I think it drives just fine but I don't pay much attention - I just get in and go and if I get where I want to I consider the truck did its job. But, now I have to get the fuel pump relay replaced because I have the bad module and my vin is in the range of the recall. Since this is an important safety issue I have no choice but to bring it to the dealer and I have an appointment this Friday.

While I am there and considering all the good stuff about the software update I have been reading here, I guess I'll ask them to do it at the same time. I hope it works for me as well as for others but like I say, I probably won't notice a thing. What I will notice is any difference in mileage as I keep a pretty accurate log each time I fill up. Like the others on this thread, I'll report back my findings.

Hope you don't run into any problems getting the Tranny TSB work done, if you haven't already set it up with the service dept. Don't forget to tell them about the "intermittent upshift delay during passing situation". ;)
Looking forward to your assessment.

I had the TSB done today and my truck seems more responsive. I always thought it was and now I realize it was lagging a bit when I gave it gas. I will be observing if my mpg's go down, it is already 14 to 15 city and right around 20 highway, a little better city would be nice.

Glad to hear you're up-to-date on the TSB's. :)
Just curious... do you regularly travel hilly roads? My normal commute to work takes me up in elevation when I get 13-15mpg, and back down, coming home, when I get 20-22mpg. The initial hill I go up is exactly 1 mile to the stop sign at the top. The only difference I've seen in mpg since the Tranny TSB occurs during this climb... pre-TSB I got 7.5-8.1mpg, post-TSB I get 7.8-8.5mpg.

In far northern California where I live there are hills every where, just getting out of the county requires going over at least 3 ranges in excess of 3000 feet, also 80 percent or more of my driving is local and five out of seven days I will have close to 3 or 4 hundred pounds in the bed with my garded tools and greenwaste.

In far northern California where I live there are hills every where, just getting out of the county requires going over at least 3 ranges in excess of 3000 feet, also 80 percent or more of my driving is local and five out of seven days I will have close to 3 or 4 hundred pounds in the bed with my garded tools and greenwaste.

With so many variables involved when traveling hilly terrain, it's very difficult to track mpg's accurately. I've used my scangauge to do this, and even it's results can be "iffy" at times. As you say, you probably encounter a bunch of different variables within the span of a single tank of gas, so even trying to average mpg's over a few tankfuls can be meaningless at times, because there really IS NO "average" trip in our areas.
Heck! Even when the tank has less fuel in it, a mpg increase is realized because of the lighter load on the engine. Maybe it would be prudent to only "fill-up" to a half-tank to get better mpg's? :rolleyes:

One thing post-Tranny TSB is certain in my mind, however. The performance increase, meaning the RL's "reaction time" to the press of the gas pedal, is real.

All I can say is Wow, in city driving, about 4 miles roundtrip daily, it shifts like butter. It is shifting when it needs to and not sooner. So far I like the difference.

I had an appointment to take my truck in for the judder, pinging, tire rotation and oil change, the highway really moves here and when I got on it was moving at 65 or more in the slow lane. I pressed down on the accelerator and the truck took off. It held 4th gear till I let up on the pedel at just over 75 and then it settled into 5th as smooth as can be, it was impressive. There was a chevy truck in the fast lane being moved along by a 1960 Chevy Impalla with extended exhaust pipes [ they extended out close to 2 feet beyond his bumper ] . I settled down to just over 65 and the chevy truck and the impalla passed me. The driver of the impalla slowed down next to me and took a long look at my truck, the look on his face was great, it looked like he was wondering what the H E double hocky sticks I had under the hood, then he gave me the chin up and went on his way.

I just got my RL about 2 months ago...do you think this update is already installed? How can I check?

I just got my RL about 2 months ago...do you think this update is already installed? How can I check?

Check your vehicle identification number to see if it falls into the affected trucks (Honda knows when the fix was applied in original set up). It affects "ALL" 2006 models and any 2007 with a vin that ends in 513705 or less. While any good dealer would be expected to update your vehicle if it fell into the build range of this TSB notice and the symptoms it was trying to fix were detected in their checkout procedure (unlikely anyone is going to test for this symptom in a checkout procedure at the dealer), there are likely many dealers who will just leave it to you to ask for the upgrade.

Well, I am gonna have the software update done to my truck this week on Thursday. I never really noticed any issues with my tranny until a couple weeks ago. In one situation I was passing a vehicle and, when I got back into my lane and let off the gas, the vehicle did not up-shift. I had to hit the gas and let off again to get it to shift. Then, about a week ago, I was accelating up a hill and the same thing happened.

I call my Honda service rep., told him about it, and he said he would take care of it (software update). He said he had not had to do this yet, but he would take care of it...no questions asked.

That's exactly the symptom this TSB fixes, along with overall better shifting performance.

That's exactly the symptom this TSB fixes, along with overall better shifting performance.

Right, and that is why I am having it done. I guess I just posted the previous post to note that this is how this software update should be handled. You ask for it and/or tell your service rep. what is going on and they perform the update, no questions asked....and not argue with the owner on whether or not they will do the software update....as has happened with some folks.

I had the TSB in hand and the SM still argued with me. It all depends on your dealership.

I had the TSB in hand and the SM still argued with me. It all depends on your dealership.

That's just stupid. Why argue with a 30 minute job, that they just charge Honda for anyway? I just don't get it.

Just like the time I had an "intense discussion" with a Chrysler Service Manager a while back. I had some repairs done under warranty, I drove down the road about 2 miles, noticed something wrong, and drove right back to the dealership. I asked to see the service manager and I asked why they don't test repairs after they make them. Even before I had a chance to tell him what was wrong...He started to argue with me stating that they ALWAYS test all repairs before the work order is marked complete and sent to the front desk. I bet him 5 free oil changes that they didn't. He went and got the work order, came back, and said, according to the WO all the repairs on my vehicle had been tested.

I bet him 5 free oil changes AND a full vehicle detail that he was wrong. He didn't take the whole bet, but he bet me a full detail....so I took him over to the vehicle and showed him the rear wiper repair...turn it on and the wiper was wiping the door instead of the window. He turned red and walked away. I got my free detail.

Anyway...long story short...a SM arguing with a vehicle owner is not the best idea in the world.

OK...got the PCM update today and, while I can't exactly give a comprehensive report on how it has changed the shift points, etc. of the transmission (since I only got it back about 5 hours ago), I can tell you one thing I noticed right away: Acceleration after slowing down is markedly improved.

I guess I had just gotten used to it and/or never really noticed it before, but there was a lag in transmission response when slowing down and then accelerating again (as in slowing down to make a turn into a side street and then stepping on it a little to get back up to the speed limit). One thing I noticed right away is there is no more lag. Now I step on the gas and it goes. No hesitation. No lag.

And, unless I am imagining things, I think it shifts much smoother too. I have had situations where the transmission would hold onto the gear for (what it seemed like a little too long) 2 or 3 seconds before shifting up to the next gear and then kinda "slide" into the next gear...for a lack of better term. Now the shift points seem to be much "crisper" and almost imperceptable.

Anyway, long story short, so far I am likin' the update! :D

OK...got the PCM update today and, while I can't exactly give a comprehensive report on how it has changed the shift points, etc. of the transmission (since I only got it back about 5 hours ago), I can tell you one thing I noticed right away: Acceleration after slowing down is markedly improved.

I guess I had just gotten used to it and/or never really noticed it before, but there was a lag in transmission response when slowing down and then accelerating again (as in slowing down to make a turn into a side street and then stepping on it a little to get back up to the speed limit). One thing I noticed right away is there is no more lag. Now I step on the gas and it goes. No hesitation. No lag.

And, unless I am imagining things, I think it shifts much smoother too. I have had situations where the transmission would hold onto the gear for (what it seemed like a little too long) 2 or 3 seconds before shifting up to the next gear and then kinda "slide" into the next gear...for a lack of better term. Now the shift points seem to be much "crisper" and almost imperceptable.

Anyway, long story short, so far I am likin' the update! :D

Great explanation! I couldn't have said it better. Exactly my initial experience, and my RL continues to perform the same as it did, the day I got the upgrade (~8 mos. ago). :)

Well...it's been, what, 2 weeks now since I had the update done...and all I can say is I am glad I had it done. My truck is just more responsive and just more fun to drive. No more stepping on the gas and wondering when the truck will really start accelerating...just step on the gas it it responds.

Like I noted in my previous post, the most noticeable thing is the acceleration in slow down/speed up situations. There is no more lag from the time you press down on the accelerator and when the truck starts speeding up. After the update it just gets up and goes. Long story short...my truck is fun to drive again!

For anybody who is on the fence, trying to decide whether or not to have the update done...all I can say is have it done...you won't be sorry!

I didn't feel like dealing with another clueless SM.

When I went in I described the transmission problem exactly like the TSB. I also said that I heard on the Internet that other's had the problem and Honda has made "some sort of easy fix".

I find it easier to guide the SM to the right answer and let them "find" it instead of going in and asking for a particular TSB # to be performed.

-W

I didn't feel like dealing with another clueless SM.

When I went in I described the transmission problem exactly like the TSB. I also said that I heard on the Internet that other's had the problem and Honda has made "some sort of easy fix".

I find it easier to guide the SM to the right answer and let them "find" it instead of going in and asking for a particular TSB # to be performed.

-WI print out the TSB's and give them to the service writer. It's just easier. I even give them the instructions on how to fix it. :D

I am sort of like you K757, I tell them what the tsb's are and what the fix is. Most of the time they do not know of or have not heard of the tsb's till I tell them. When I took it in for the tranny update, the receptionist overheard me tell the service manager what the symptoms were and what the fix was, her Ody had the same problem and she had the tsb done. She said that it made a world of difference in how the Ody shifted gears. They did not know of the VTM4 judder or the heatshield ping till I told them. I keep telling them to check out the roc, that it may give them more information then they are currently getting from Honda.

My dealer uses the excuse that he has not received the tranny fix download and therefore can't do it. What jerks.

OK...it's been about a month since I had the tranny update done on my RL and, unless I am imagining things, one more thing that it seems to be better now: Shifting from "R" and back to "D" is quicker. Seems like before I had the update performed, there was a definite lag when backing up and then putting the vehicle into drive. Almost like you had to wait for the tranny to decide to get into drive before you could go forward. Now it's just put it in "D" and it goes. No more waiting for the tranny to shift.

Again...I might be imaging it...but I don't think so.... :D

I just had my first oil change service done last friday. I also requested that they do the tranny update since I was experiencing some of the symptoms. They didn't give me a hard time about it either. I think it helps if you print out the TSB and show them. I brought a copy with me just in case but they just said no problem.

I have to say that I did notice a difference in the update. It just has a "little" more power it seems. Well maybe "power" is the wrong word. More like less lag when I'm accelerating or passing someone. I also noticed that it shifts ALOT smoother than before and the tranny isn't searching for the right gear it needs to be in like before. I'm very happy with the update. Just like everyone says, the shift points are better and smoother. I highly recommend the update and printing a copy of the TSB to bring with you when you request for it to be done.

For anyone who lives in the San Diego area and need service done, go to Fuller Honda in Chula Vista. They have one of the best service department imo.

Can anyone tell me where to locate a copy of the TSB to print and have to show the dealer if they want to give me a problem? I printed the attached picture on the first page but it is not very legible.

Here you go ...

Had the TBS done Wednesday morning and have noticed it doesn't seem to be always "hunting" for the right gear as much...anyone else comment on this???

Contrary to what I expected, my truck is actually getting better city/highway mpgs. I drive mostly 85% city and 15% highway at the most. It was 14 to 14 1/2 before the tsb and now on the second tank it is 15 1/2 mpgs and the first was 15 1/4 mpgs. I have yet to make an all highway trip to see if it is better also. It was very rare before to get over 15 city/highway mix regardless of summer gas or winter gas, I even saw just above 13. But my truck is usually loaded down with garden tools and those that I don't take off and put away stay in the trunk or under the back seat, I rarely have a passenger except for my dog and the floor of the front seat is where I keep my appointment book and other assorted items of my trade. All of my prior trucks were like this too. I would guess that I may have anywhere from 300 to 500 pounds on my truck at any given time, unless I have a load of green waste in the back and that can be 2 or 3 times a week in the summer and fall.

Works perfectly I noticed right away, the start off from the stop light was smooth even take off, it is very responsive, I think as drivers we should know our vehicles inside and out, when some say they don't notice it catches me off guard, when I first got the truck I was wondering where the UMF! was I found it :D I have AFE cold air intake, with Magna Flow muffler, and on this oil change switched to royal purple, so all of that plus the TSB, sweeeet!!!!, when I'm not on the gas it drives as smooth as a _______ you feel in the blank as to what you think is smooth :D but like everyone else I love driving now and I don't mind traffic as much.

I'm seriously thinking about switch the honda emblem with a Acura this is Honda's Luxury Sport Truck:)

What is with Honda/Acura and their 5 speeds? They've been blowing trannies in Acuras/Accords/Odysseys since 2001 and still having issues? My RL is fine but I'm always thinking; will the clutch packs hold? My buddies MDX is on its 3rd trans. The replacement lasted 4 months and his daughter is driving it very
easily. My other buddy's CL went through 2 as well.

yeah, Honda whats the deal. Now MikeT might have to get a new tranny. What gives Honda?????

yeah, Honda whats the deal. Now MikeT might have to get a new tranny. What gives Honda?????

To be fair to Honda, my transmission is leaking, but has no other issues. The torque converter input seal (?) has been replaced but did not resolve the leak. With that said, of all the other trucks at the meet, I did not see any of the other tranny's leaking. I am waiting to here from Honda with regard to how they want to proceed.

Had the TBS done Wednesday morning and have noticed it doesn't seem to be always "hunting" for the right gear as much...anyone else comment on this???

That's one of the problems the TSB takes care of. It helped on my RL too.

What is woth Honda/Acura and their 5 speeds? They've been blowing trannies in Acuras/Accords/Odysseys since 2001 and still having issues? My RL is fine but I'm always thinking; will the clutch packs hold? My buddies MDX is on its 3rd trans. The replacement lasted 4 months and his daughter is driving it very
easily. My other buddy's CL went through 2 as well.

Supposedly Honda figured out what was causing their trannies to fail, and have had little to no problems in the last couple of years. I was very concerned with this just before we purchased our '05 Odyssey, but the salesman assured me that Honda had corrected the problem. I wouldn't ordinarily just trust what a salesman tells me, but our family has dealt with him for several years now and he's a pretty straight shooter. I am like you in that I hope the RL trannies are bullet proof. Before they began production, apparently they really put the prototype RLs through the wringer with no tranny failures. Of all of the RLs on the road, Gary and his team are only aware of a handful of tranny failures, and some of those were due to leakage, etc. I guess time will tell. :)

weatherman--I think we're OK with the auto trannies, but I found it surprising that the trans that went out in my buddy's daughter's MDX 4 months ago was again replaced just last week. Honda/Acura did a retrofit in my 2001 CL-S after first checking to see that no gears showed signs of overheating (by pulling the pan for inspection). They put an additional oiler to the 2nd and 3rd gear clutch packs to keep them cooler and properly lubed. I never had a problem, but used D4 around town as opposed to D5 as Acura had advised. Evidently due to the programming, they shifted too soon into 5th and then would "hunt" between 4th and 5th which caused overheating at speeds under 50.

I'm going to pick up my 'new' 07 tomorrow. Its been on the lot quite a while, and the vin is a 7h500367.

1) should I have them do the 06-062 before delivery? (I think yes)
2) its got 59 miles on it and it was originally delivered to my dealer in Jan. or so. How can I determine its build date? Aug. 06 sometime???

3) I have an 04 Oddy, with occassional vague shifting. Can someone point me to a TSB for the Oddy??? Is there a cool site like this for Oddy? ;) I'd like to know if any other TSBs apply.

THANKS!

I called the dealer before my pick up of the truck. The did the trans update for me!!!! All is good! the truck drives great! another happy RL owner!

still: any help finding out build dates based on VINs for honda products?

I called the dealer before my pick up of the truck. The did the trans update for me!!!! All is good! the truck drives great! another happy RL owner!

still: any help finding out build dates based on VINs for honda products?

Month and year of build is right below the VIN on the driver's door sticker. :p

I wish they would come out with a TSB for hilly, high elevation use. My '07 slows down too much on slight grades using cruise control before finally downshifting, it at all. Sometimes it will drop 3 - 4 mph and just hold that speed. If I set it for 70 mph I want it to hold 70 mph, not 67 mph. It's probably a fuel saving measure , but I'm really getting annoyed with having to put my foot into it because the CC won't. I'm forced to do this to avoid having the other cars getting on my bumper and giving me the bird for passing them a while back and then (unintentionally) slowing down.

I called the dealer before my pick up of the truck. The did the trans update for me!!!! All is good! the truck drives great! another happy RL owner!

still: any help finding out build dates based on VINs for honda products?

This PDF files is an example (2007 Honda vehicles) of what information can be found from a VIN number:
(oops, sorry, the pdf version is over the size limit of what this forum allows for pdf uploads so it's in a jpg screenshot instead)

I just had my 07 stay in 3rd gear under normal acceleration on a level road at 60 MPH. It wouldn't shift to 4th, or higher. I pulled off the gas and it stayed in 3rd gear for 3 or so seconds, and then went to 4th. My VIN is above the affected range. Suggestions?

The update procedure checks the version before it uploads it, so you have nothing to lose by asking your dealer to check it. I'd also check your fluid level as described in your owner's manual.

Much thanks! I will do that.

No problem. Don't say a Red Sox fan never helped you out. :)

I am bitter still. Very painful. I am done hijacking this thread now. Thank you though.

Must feel even worse today.

FINALLY ! They did my Trans TSB.

FINALLY ! They did my Trans TSB..

Good news Bud, now how 'bout that rocking driver seat? :eek:

I think mines starting to rock & roll.:(

Bud, let us know what changes you see with the update.

BTW, my seat is starting to "ROC". The rocking is from front to back, is that what you guys are noticing?

...BTW, my seat is starting to "ROC". The rocking is from front to back, is that what you guys are noticing?


Seat rails, mine have been replaced (Drivers side), twice I think:confused:

Joe, right off the bat, I noticed the difference in the shifting when "gliding" through stops. The down shift to low much less noticable. Dan and Mike, after three tries, they claim they still can not duplicate the condition with my drivers seat I described. I told them you can't drive around the parking lot, you need to drive in and out of uneven roads or driveways. So after the New Year, we are going to set up a drive with me there. Bud

Bud, let us know what changes you see with the update.

BTW, my seat is starting to "ROC". The rocking is from front to back, is that what you guys are noticing?


PM, I had the same issue with the drivers side seat in my RL. It was rocking back and forth, especially during quick stops or during hard acceleration from stops. They replaced the seat rails as (I was told) there were some bad welds in the bracket that holds the seat, and one of them had broken away. No problems since.

Seat rails, mine have been replaced (Drivers side), twice I think:confused:
Twice?? How long has it been since the last repair, Mike? Hopefully the second time's the charm.
Joe, right off the bat, I noticed the difference in the shifting when "gliding" through stops. The down shift to low much less noticable. Dan and Mike, after three tries, they claim they still can not duplicate the condition with my drivers seat I described. I told them you can't drive around the parking lot, you need to drive in and out of uneven roads or driveways. So after the New Year, we are going to set up a drive with me there. Bud
I'm happy for you the dealer finally did the upgrade. I noticed the shifting improvement immediately as well. My seat problem is at this point minor. It feels as if the seat is sliding front and back as opposed to rocking. I think I'll need to let it get a bit worse before I take it to the dealer.
PM, I had the same issue with the drivers side seat in my RL. It was rocking back and forth, especially during quick stops or during hard acceleration from stops. They replaced the seat rails as (I was told) there were some bad welds in the bracket that holds the seat, and one of them had broken away. No problems since.
I'm happy to hear the repairs has been successful, cdepuydt. Thanks for your input.

I have a 2007 but not sure if it is one that is listed. Where is this listed that tells you what vehicles are covered in 2007?

I had one delayed shift into second (or third) since the 25th of Feb 2008 when I bought it used but I have this weird sensation that as I go down hills it seems to want to shift into high hear than out then in. The hills are not steep they are gentle down hill grades on the highway or in town so speed is not a factor. Almost like the rear catches up to the front and pushes it a little.

Is this also covered by the same tsb??? Or is this something else entirely?

Right now I am getting 20.5 with 87 octane on 70-30 highway/city driving. I sure hope that gets better or stays the same but will welcome any changes in this tranny feeling I get. Overall I am loving the truck just hope this can be fixed since I bought this because I hated all the repairs I had to do with my Chevy's and Jeeps (Crappy quality on the parts used to build these vehicles).

Tom,

The TSB number is attached for your review. Read the symptoms that the TSB addresses and what you are describing doesn't quite fit. The TSB addresses the downshift from 5th into 3rd (Example; full throttle for passing on the highway) and a very delayed upshift back to 4th or 5th.

The downhill shifting sensation sounds like the grade logic software that causes the transmission to shift into a lower gear under certain circumstances when going downhill in order to make use of compression breaking.

Twice?? How long has it been since the last repair, Mike? Hopefully the second time's the charm.

Seat rocking, mine is back for the third time. If I adjust the front of the seat bottom up / down a little, the rocking stops for a while, then I have to readjust again.

You know its funny. My 07 RTL is not in the tranny warranty so no biggy as I really just needed time to get used to it.
I wish I knew about the cup holder service bulletin but then again that was for only 06 models and even though I have one tab broken it isn't under the bulletin. It also has 37500 on it and is out of warranty for it anyway.
What I didn't see for my 07 truck is the feeling I get when I sometimes hit the brakes and the seat feels like it tips up and then back down (Rocks). I have tried everything I can to reproduce this when the vehicle is stopped but I can not get this to reoccur. Anyone else have this problem on a mid 07 build or later Ridgeline??
Is this something I can fix myself without too much difficulty? Like a loose screw, add shims, or something.

You know its funny. My 07 RTL is not in the tranny warranty so no biggy as I really just needed time to get used to it.
I wish I knew about the cup holder service bulletin but then again that was for only 06 models and even though I have one tab broken it isn't under the bulletin. It also has 37500 on it and is out of warranty for it anyway.
What I didn't see for my 07 truck is the feeling I get when I sometimes hit the brakes and the seat feels like it tips up and then back down (Rocks). I have tried everything I can to reproduce this when the vehicle is stopped but I can not get this to reoccur. Anyone else have this problem on a mid 07 build or later Ridgeline??
Is this something I can fix myself without too much difficulty? Like a loose screw, add shims, or something.

Mine used to o it and I had the seat rails replaced by the dealer under warranty and this resolved the rocking chair sensation.