Jason is the Man!!

I just wanted to let everyone know what kind of stand-up service you get when you deal with Burtman Industries.

I ordered a set of vent visors for my RL and when I went to install them, I screwed up the driver's side visor. I guess I didn't have it all the way in the track and when I went to close the window, guess what happened?, the window caught it and broke the edge off!

Completely my fault and screw-up. So I emailed Jason to see about buying a replacement visor and trying to install it correctly this time.

Even though it was my fault, he sent me a complete new set FREE of charge! Talk about standing behind something! All I wanted to do was buy a new one to replace the one I screwed up and he went out of his way to take care of THIS customer!

Folks, don't hesitate to buy anything from Jason! He is a stand-up man and will do what it takes to make the customer happy. Thanks Jason! You da man!

I have thought the same of Jason, nice going there dude.

I also received excellent service from Jason. I ordered a set of the Westin Platinum Series step bars and a bug deflector. :cool:
It should be noted that I am from Canada and I am finding out that getting car parts shipped from USA to Canada is for some reason not so easy to do...:mad: I placed my order late on a Wednesday and spoke with Jason personally the next day regarding my order to follow-up. He advised that shipping to Canada WAS a bit of an issue, but he knew ways to get around it... (nothing illegal mind you... just extra paperwork or something...) He advised that I should get my order Tuesday or Wednesday- which surprised me since everything else I have ever ordered on line from USA to Canada usually takes AT LEAST a week!

Well I got my bars and deflector first thing Tuesday morning! Just when Jason said... Thanks for your help! I will definitely use your internet business again and would highly recommend it for all my Canadian R.O.C. brothers (and sisters)! :)

BTW- the bars and deflector look great! Installation was very simple and instructions were very easy to follow!:)

Great pics and glad to help.

REMEMBER, I can get just about any item for any vehicle! Always ask if you need something, as it will never all be on the website!