: Uh oh..Trouble in Paradise. (Leaky Interior)
Long Gone 04-15-2005, 05:59 PM I took the 'Line to local car wash to clean the carpets, mats and give her a good scrubbin'. I pulled the rubber mat up for the first time today since I bought her 6 weeks ago and the mat was dry but the floor was wet. I have taken it through the free car wash at my dealership ( I have free car wash for life since I bought my 'Line there :D ) a few times and never saw any water coming in anywhere.
Also...the plastic was still on the floor under the rubber mat. I guess detail missed that one. Any suggestions before I take my baby in? :confused:
maybearidge 04-15-2005, 06:36 PM I had this happen on A Tacoma. It was tge AC drain line getting clogged and backing up
Sheniferous 04-15-2005, 06:57 PM heh.... wet carpets... a problem element owners will never experience. ;)
vertrkr 04-16-2005, 11:37 AM I took the 'Line to local car wash to clean the carpets, mats and give her a good scrubbin'. I pulled the rubber mat up for the first time today since I bought her 6 weeks ago and the mat was dry but the floor was wet. I have taken it through the free car wash at my dealership ( I have free car wash for life since I bought my 'Line there :D ) a few times and never saw any water coming in anywhere.
Also...the plastic was still on the floor under the rubber mat. I guess detail missed that one. Any suggestions before I take my baby in? :confused:
Not sure if you're talking back or front seats but I read else where an owner had wet carpet under the back seat and the dealer said the cowling was not sealed. Not sure where or what cowling he's talking about but that's what he posted.
steveberger 04-18-2005, 11:21 AM Update? Where did the H2O come from?
Long Gone 04-20-2005, 07:14 AM Trying to find time to have them look at it. Believe me...this site will be the first to know as soon as I do!!!! :D
chasam 04-23-2005, 04:15 PM Just completed a 2 hr. drive in the rain,and discovered the carpet under bothe front and rear mats wet.the rainy season hasn't even started.will take the silver bullet in to the dealer on tuesday.will let all know what caused the problem.Other than that the truck has been Great.
Long Gone 04-23-2005, 07:15 PM Mine will definately be looked at Monday. I'll get back to you as well.
Octavivs 04-24-2005, 11:56 AM Well-- this is my first problem with my Ridgeline. I just drove in my first rain--only a mild rain by the way and discovered the passenger side floor mat had water all over it after my drive. This was strange since I had no passenger. I put my hand behind the dash/glove box and found it was all wet--more so than the floor. Of course the dealer is closed today. I was doing very well, no wind noise, no creaky steering wheel, no radio crackles and now I found something that seems pretty significant. The nav screen was very dim too--I don't know if it is from the water, but hope not.
Octavivs 04-24-2005, 08:15 PM Does anyone else have a leak in the car. I have noticed only two other posts on this problem. I drove in my first rain today and a gentle rain at that. I noticed my nav screen was very dim. Thought the headlights were on but they were not. Then I noticed the passenger floor mat covered in water. I couldn't tell where it came from and it certainly wasn't from a passenger as it was only me. Then I felt under the dash and found it soaked in the area behind the glovebox. I don't know if the nav screen problem is related but I think I must have a rather large leak because it was more of a drizzle than the rain.
Truckin' 04-24-2005, 08:29 PM That's dreadful. I hope you don't have any extensive damage. I guess you'll be visiting a Honda dealer soon. Let us know the outcome.
Octavivs 04-24-2005, 08:45 PM Yeah, dreadful is the perfect word. I am not happy. I hope I can drop it off tomorrow at the dealer. I hope they can look at it especially since I have only had it for 3 weeks. It kills me to think what they may have to do to fix this problem. I prefer not to have thinks disassembled when they are brand new. We'll see.
Tiger 04-24-2005, 08:50 PM I don't know that I can help. I don't know that my Ridgeline leaks but I did find a crack in my windshield. I wouldn't have noticed it but when I was cleaning the windshield I noticed a crack in the glass on the inside of the laminated glass. The crack is down very low where the heat strips are in the very low part of the right side. Will let you know if it leaks.
Since I can't seem to post for some unknown reason I would like to post this information. I started driving my Ridgeline on the 21st and have 884 miles on it. My average milage is 18.5. If you all are interested I'll post (if I am allowed to) my milage every 1000 miles. I drive about 150 to 200 miles each day.
Tiger
mayfielh 04-24-2005, 10:07 PM You might also take a look at the thread called "Trouble in paradise". Ladyridge and some others have had water in the cab as well.
Mine seems to be isolated under the rear passenger side seat. I noticed it after I gave my RL a bath Friday. :mad: My carpet is soaked to the point that it will have to be replaced.
I can deal with some small imperfections but this one is big and will end up being very costly for Honda if they don't have a solution quickly.
ripncarz 04-25-2005, 05:09 AM I hate to hear that. The day I got mine it poured the rain very hard for a couple of hours and I didn't have any leaks that I could see. I do have just a slight wind noise around the windshield though. I hope they get this resolved soon.
shovelhd 04-25-2005, 05:21 AM I wonder if the wind noise and leaks are related.
Octavivs 04-25-2005, 06:09 AM I haven't had any wind noise so far. This morning it was drizzling so I wanted to see if anything happened. I had the radio off and heard a hissing/sputtering noise under the passenger side dash. No water on the mat, but some of the wires were wet after driving, particularly the one that seems to go to passenger door. I did notice a loud wind gust over there too, but it was a windy morning so I figured it was nothing. Incidently at 1007 miles I had my first steering wheel creak, a very loud creak at that. Well, I'll see if I can get the dealer to take a look and I'll post what they find.
mayfielh 04-25-2005, 09:10 AM My car sat parked all day yesterday (not RL abuse just didn't have anywhere to go). It rained pretty heavily last night. Went and looked at the flooring under the back seat to see if it was wet and found a POOL of water :eek: . Small animals could probably swim in this pool.
Called the dealer. Their too busy to get it in today so my RL is going in again tomorrow. It spends as much time at the service department as in my driveway.
mayfielh 04-25-2005, 09:11 AM My car sat parked all day yesterday (not RL abuse just didn't have anywhere to go). It rained pretty heavily last night. Went and looked at the flooring under the back seat to see if it was wet and found a POOL of water :eek: . Small animals could probably swim in this pool.
Called the dealer. Their too busy to get it in today so my RL is going in again tomorrow. It spends as much time at the service department as in my driveway.
Octavivs 04-25-2005, 11:33 AM Spoke to the dealer this AM and they took it in. They haven't seen this problem yet and said they were going to contact the company. They plan to soak the vehicle to find the leak. They claimed there was a similar problem when the element was introduced that was due to the sealing around the windshield. I haven't heard anything, but since they are arranging for a rental car I suspect it will take some time.
Ridge 04-25-2005, 12:08 PM It rained hard yesterday. My RL is dry.
shovelhd 04-25-2005, 12:30 PM It rained hard yesterday. My RL is dry.
Same here, and I was driving through some wipers-on-high deluges all weekend. I pulled the mats and checked the area thoroughly. Then again, my wheel didn't creak until 300 miles. One thing's for sure, I'm not letting anyone touch my windshield until Honda corporate figures this major problem out. This kind of thing should never happen.
Long Gone 04-25-2005, 03:08 PM I had my dealer look at my floor today and they said it looks like the over flow tube for the A/ was not connected? Does this sound right?
Dnucci 04-25-2005, 03:15 PM Although the drain tub can produce some dripping - in fact quite a bit on a very humid day - The air conditioner has to be running!
Based on your comment that the 'Line was parked all day (for shame :( not spending enough time with her), I assume the engine, and A/C were not running.
Tell the service man ERRRRRRRRRR! Wrong Answer, Try Again!!!
mayfielh 04-25-2005, 04:26 PM There is no way the A/C from a Hilton hotel could have caused the amount of rain, I mean water, that was in my RL. Oh, and I haven't used A/C yet.
I took my RL in today. The entire floor is wet. The Service Manager said they will do what ever it takes to figure this out. He just wants bragging rights on the TSB.
So needless to say I have yet another loaner car. Out of the 5 weeks I have had my RL a week of it has been in the shop :(
I'll keep you posted when I find out what the issue is.
mayfielh 04-25-2005, 04:33 PM Mine didn't leak until after they put in the EPT. Now I have the after-market add-on of a swimming pool in the back seat. Its pretty custom though and I wouldn't advise it to anyone faint of heart. :p (Trying to keep up my spirits without opening the spirits)
My RL is back in the shop and will be completely torn apart to find the leak (lucky me) then reassembled with new carpet.
I still think the leak is related to the Wind Noise. If we could get that leak fixed I bet the wind noise goes away to.
Octavivs 04-25-2005, 05:27 PM Brought my truck to the dealer this morning. They worked on it most of the day hosing it down. They have confirmed a leak under the dash which spills into the cabin but cannot tell the path yet. Apparently there is quite a delay between spraying the water and the leak strating so they feel it is tracking somehow into the cabin and it is making it quite difficult to determine the source. They tell me that they have been in touch with Honda a couple times today and it seems to be a new problem to Honda. They gave me a 2005 Civic to drive while they work on it. Hopefully they will have more answers tomorrow. I sure miss my Ridgeline. Although, the '05 civic has much more pickup than my wife's old '98 civic. I have to say that I have been very happy with how seriously the dealer seems to be taking it and they have been very accomodating. :)
Octavivs 04-25-2005, 05:38 PM I have a silver RTL too--leaking under the dash on the passenger side. The floor mats and carpet get wet. It has been at the dealer all day and they have been hosing it down. They say mine most definitely has a leak but there is a delay between starting to flood it with water and the leak so they think the water is tracking through some path, they still are trying to discover the path however. Maybee your ridgeline has the same problem. The dealer says they have called Honda a couple times today and it sounds like a new issue because they don't have any idea yet what might be leaking. The dealer told me there was a similar problem when the element was released that turned out to be a poorly fitting windshield, but who knows with the ridgeline.
Long Gone 04-25-2005, 06:03 PM WOW!!!! Might just be related to the wind noise many others are having. But I'm not really having much wind noise but what I expected to have with the roof racks. I'll stay posted to see what they find out on yours. Thanks Octavivs!!
shovelhd 04-25-2005, 07:01 PM I pity that poor Civic. :)
msmith56 04-25-2005, 08:05 PM This is my first post here, and although I haven't experienced the puddles on the passenger side, I decided to check the passenger side of my ridge. It is damp, not wet, just damp. When you rub your hand across the carpet, you can feel the dampness in it. My truck is equipped with the NAV and the sunroof, and the roof racks. I put my hand up under the dash area and did not feel any water or dampness. I have not driven the truck in the rain lately though. I hope Honda takes care of this in a timely manor. On the other hand, I really like this truck, but I feel they should have put more time into proof reading the included documentation before distributing them to the customers. The door lock thing is a small problem for most, but I for one want what I paid for and I want that fixed. Before I purchased the truck, I read in the owners manual that the lock sequence could be changed and thought I could make all the doors unlock. The trip computer would have been really nice to have too, I thought I overlooked it in the manual until I went to the screen and the options were missing.
I voiced my complaint to Customer Service and the reply I received was that there was a error in the documentation for both the trip computer screen, and the door lock issues. I also expressed my opinion about the NAV system not understanding commands. If I say "XM channel up" it frequently channels down or sometimes selects FM. I used the suggestions in the book (windows up, no fan, speak clearly etc) with no real success. I was referred to my dealer about this issue. Please don't get me wrong, I really do like the truck, it's handling is as good or better than my Accord I traded in, the ride is excellent, and overall it is a great vehicle. I have just over 1000 miles on it and fuel economy is about 17mpg. I am hoping that improves. But if I find this thing is leaking water into the cab, my service department is not going to have a happy camper on their hands. To me there is no excuse for that type of thing occuring when you pay that kind of money for a vehicle. I realize this is the first year for the Ridgeline and there are going to be problems, and for the most part ,the good things about the truck have so far outweighed the bad. But I want the issues fixed and will remain a thorn in Honda's side until they are taken care of.
swampler 04-25-2005, 08:14 PM Although the drain tub can produce some dripping - in fact quite a bit on a very humid day - The air conditioner has to be running!
Based on your comment that the 'Line was parked all day (for shame :( not spending enough time with her), I assume the engine, and A/C were not running.
Tell the service man ERRRRRRRRRR! Wrong Answer, Try Again!!!
If you were using the defroster, then the A/C was probably running.
Welcome to the boards msmith56 and thanks for your informative and honest post.
From others' posts it seems that Honda is taking things seriously. This is their first entry into a crowded market and the skepticism about their ability to pull it off is everywhere. I think that Honda realizes that Ridgeline owners will be its biggest advocates (and potentially its best salesfolk) so they want us to be happy.
delphi7x10 04-25-2005, 10:03 PM I was down at the NASCAR races this past weekend, and if any of you watched the prerace or post race shows, then you know it rained,and rained hard. After the race race the wind seemed like 50mph, the rain was blasting us in the face so hard it hurt. then Sunday I drove home in yet more pouding rain, and parked overnight in a mix of rain and snow. Today after reading this thread, I went out to check, and after running my hands under all teh mats, could find no signs of water or dampness.
I have an RT, so I do not know if that changes anything, as far as maybe an RTS or RTL option has has holes to the outside taht the RT does not need.
But will check again tonight as it is still raining out now.
chasam 04-26-2005, 01:44 PM Update On Soggy Carpets,just Returned From My Honda Dealer,the Leak Is Due To An Open Seam On The Passenger's Side "a" Pillar.the Service Advissor Said Honda Is Aware Of The Problem.the Right Front Fender Has To Be Removed To Effect The Repair.by The Waymy Ridge Was #5625.if Ican I Will Get A T.s.b.#and List It.unknown How Long The Repair Will Take As It Is The First Fix That This Dealership Has Done.
Needless To Say I'm Just A Little Bent Out Of Shape,at This Point I'm Seriously Considering Asking For An Other Vehicle.
Long Gone 04-26-2005, 01:54 PM Wonderful. :( I guess that's what they will be telling me Friday. They want me to bring mine back for the water doctor to take a look at it. :confused:
shovelhd 04-26-2005, 03:27 PM If I were you, LadyRidge, I'd ask this other poster whose dealer found the problem for their dealer's phone number and name of the service advisor or manager. Why let your dealership rip your truck apart to find the same problem?
Octavivs 04-26-2005, 03:55 PM I just talked to my dealer about the leak under the dash. They say there is a leak around the windshield and a new windshield will need to be installed. They are ordering a new honda windshield which is expected Thursday and have a special team coming in to install it. They have really worked hard to find the leak so I've been really happy with them. They want to keep it until the repair is complete to prevent any damage from the water but they provided a rental.
Octavivs 04-26-2005, 04:01 PM My dealer called today. They say it is leaking around the windshield and they will need to replace the windshield. They are ordering a replacement and having a special team coming in to place it. They expect it will be done on Thursday and are keeping me in a civic until then so no further water damage can occur to the vehicle. I have been very happy with my dealership on this problem. They have worked very hard to find the source of the leak and very prompt and courteous in doing so. Hopefully I'll be back in my Ridgeline soon. I miss her.
shovelhd 04-26-2005, 04:28 PM Do you also have the wind noise problem?
mayfielh 04-26-2005, 04:30 PM I am experiencing both and hope both are solved by finding this leak.
shovelhd 04-26-2005, 04:31 PM Update On Soggy Carpets,just Returned From My Honda Dealer,the Leak Is Due To An Open Seam On The Passenger's Side "a" Pillar.
What do you mean by an "open seam"? The "A" pillar is metal. Do you mean a bad weld? Or do you mean the windshield seal, or something else?
shovelhd 04-26-2005, 04:32 PM That will be the answer to the $64,000 question.
swampler 04-26-2005, 04:48 PM I am experiencing both and hope both are solved by finding this leak.
Sounds like a good poll question to me!
Octavivs 04-26-2005, 04:49 PM I haven't had the wind noise problem. Actually its been very quiet. Very little highway though, so if you only notice it on the highway I may not have noticed it. I'll ask the dealer when done if they think it could be related to wind noise.
chasam 04-27-2005, 06:20 AM After Finding The Leak In The Front Passenger Side,the Interior Trim Was Removed And Water Was Directed Down The "a"pillar Along The Windshield Seam.the Pillar Is Tack Welded But Not Sealed And The Water Leaked Through The Holes That The Wiring Bundle Clamps Are Attached To.the Dealership Is:
Love Honda
#352-628-9444
Ron Rowles Is The Service Advisor.
The Last Thing I Want Them To Do Is Tear Up My Brand New Truck,i'm Hoping Honda Can Achieve A Less Invasive Fix,hopefully Will Hear Something Today As This Rental Exploder Is Isn't My Idea Of Transportion.hope This Helps,and That This Is Just An Isolated Case.as I've Had Great Results With All Our Past Hondas.i Used To Brag That You Need Not Worry About Mundane Promblems That Affect Other Makes Because This Is A Honda
Keoni 04-27-2005, 10:45 AM This is VERY interesting...my right front fender has a different "look" to it, like it was repainted. Perhaps my dealer attempted the fix and damaged the fender in the process, and thus needed to repaint my fender. Of course, it could have been damaged in transit and was repainted somewhere along the line. I have the billet silver color and the front right fender is blotchy (tiger striped look).
They never disclosed any repairs to me and I asked they if there was any--the said "no, never". We'll see.
If work was done to my car, would they have a record of it that I would have access to? Did the tech bulletin mention what VIN #s were affected, or is it all of them at this point?
Aloha,
Keoni
Long Gone 04-27-2005, 11:29 AM If I were you, LadyRidge, I'd ask this other poster whose dealer found the problem for their dealer's phone number and name of the service advisor or manager. Why let your dealership rip your truck apart to find the same problem?
I don't know what to do now!! I think I am going to keep watching these posts because I feel I can trust you guys and the things you find out more than I can the dealer at this point. No other Ridglines have been brought into service there yet and I don't know what experience, if any, the techs have to fix this truck and fix it right. I now only have you guys to rely on!!
msmith56 04-27-2005, 11:45 AM Keoni,
There are a few ways to tell if the fender has been re-painted and or removed. One of the cool things about most foreign automobiles is that most of the panels have a sticker with the VIN number on them in plain view. If you look along the ridge (no pun intended.) of the fender, you should see the sticker with your matching VIN number. If that is there, then most likely the fender or panel in question has not been replaced. Also look for paint lines at the extreme edges of the panel. Look very carefully and run your finger along the edges, you should not feel any difference. Another thing to look for is Overspray near the area. Last but not least are the bolts holding the panel on. If these bolts have been "turned" it is usually a good indication the fender has been off or replaced. Typically they are painted and when they are loosened, they break the paint around the bolts or on the bolts themselves. If you see any of these things than most likely there has been some paintwork done.
Keoni 04-28-2005, 01:54 AM Yeah, I'm pretty anal about painted panels and can normally spot one from a 10 feet away...but this one is different. If it was painted, it was done with the fender off the car, as there is NO evidence of tape marks, overspray in the door jamb, nothing. Only telltale evidence may be the small speck of dust on part of the fender under the paint, however, I have those on my kick panels as well, so it could be a factory touch-up job. Who knows. It does look different from the rest when looking from the rear of the car. From the front it looks perfect. Color match is exact, but the spray pattern is blotchy.
May have to be the first RLine with FLAMES. ;-)
Aloha,
Keoni
mayfielh 04-28-2005, 11:57 AM Update On Soggy Carpets,just Returned From My Honda Dealer,the Leak Is Due To An Open Seam On The Passenger's Side "a" Pillar.the Service Advissor Said Honda Is Aware Of The Problem.the Right Front Fender Has To Be Removed To Effect The Repair.by The Waymy Ridge Was #5625.if Ican I Will Get A T.s.b.#and List It.unknown How Long The Repair Will Take As It Is The First Fix That This Dealership Has Done.
Needless To Say I'm Just A Little Bent Out Of Shape,at This Point I'm Seriously Considering Asking For An Other Vehicle.
After 3 days my Service Department found 2 leaks, one on their own and one via chasam's/Tech Line's help.
They found the 1st leak behind the dash on the driver's side, much lower than the A-Pillar repair as noted above. Then today Tech Line called them to advise completing the repair above as well. I should have my RL back tommorow. I will post anything they give me on my Invoice as to exact locations and solutions also a TSB if they have one.
gormleyflyer2002 04-28-2005, 03:10 PM Got into my truck to go to lunch.......Nav screen was darker that normal and hard to see the map.
After watching this post I began to have the sick feeling you all must have, checked the floor.......front passenger mat is dry but carpet under is soaked.
All other areas seem dry, maybe slight dampness on passenger rear.
Canadian Navi model (no roof rack)
I'm not impressed thats for sure.
shovelhd 04-28-2005, 05:26 PM This is really awful. I feel terrible for all of you with this issue.
Honda, if you're listening...you need to address this problem at the corporate level NOW. This is, at a minimum, an NTHSA complaint, if not a safety issue. It's only a matter of time before an owner files one or the other and the Feds will come knocking.
The Volkswagen Rabbit had a similar problem, except it was a windshield seal. Water would get into the fuse box and the rest of the electrical system. Electrical gremlins would pop up over time.
Octavivs 04-28-2005, 05:37 PM I got my ridgeline back today. The dealer says that the problem was a deformed windshield gasket. They replaced this and the windshield. When I picked it up it was in the parking lot in the rain and no leak. I drove home in the rain and don't believe there is a leak. Carpet is still slightly damp, but I think this is from the last leak. Rain was coming down hard on the drive home and the wiring behind the dash felt dry as a bone after drive so it appears to be fixed. The dealer said they spoke quite a bit to Honda about this problem throughout the repair process. I have to say I've been really happy with my dealership through this. Since the Ridgeline is so new I figured there were bound to be some problems, but my dealer has really been great to me through this.
shovelhd 04-28-2005, 06:53 PM Are they going to clean or replace the carpet? Do you think this is necessary?
Whaleya 04-28-2005, 07:09 PM Get a container of damp rid and keep it in the truck for a while
Just be sure to cover and secure it when driving.
It will pull any moisture out of the carpet, hopefully before any mildew can set in
Ultra-HOG 04-28-2005, 07:33 PM I checked with my dealer today (4/28/05) and was told that my RTL-Navi was now showing as "In Production", a few weeks ahead of schedule. As anxious as I am to get the truck, I am more concerned that when it does arrive that it will not leak and whistle. If it leaks - no sale! I am very interested to know if anyone that has taken delivery of an ordered vehicle that was made since mid April has the water leak problem and / or the wind noise. Essentially I want to know if the problems have been fixed at the factory as of now. I do not want to put The Kid in an awkward position as being an unofficial spokesman for the factory, but if you know of any production changes that have been made and are free to let us know, I certainly would appreciate knowing about it.
mayfielh 04-28-2005, 07:59 PM Octavious - If that carpet even has a hint of smell or water stain take it back and insist that they get a new carpet kit installed. We paid way too much for vehicles with smelly or stained interiors that was not a result of negligence.
My Service Department told me if it isn't perfect (to my standards) they will replace the carpet no questions asked.
chasam 04-28-2005, 08:22 PM Amen To Replacing The Carpet,my New Carpet Came In Today,however The Dealership Is Still Waiting For An Approved Fix From Honda.i Haven't Heard Anything From Anyone At Honda,and I Have Concerns About The Electrical Systems And Their Exposure To The Wet Conditions.you're Right About Demanding That The Truck Be Fixed Properly.if Possible I'll Try To Photograph The Repair And Post Them.
chasam 04-28-2005, 08:32 PM It's Advisable To Check Your Carpet And The Pad Under It,as The Leak Won't Be Evident Until The Pad Becomes Saturated And The Moisture Is Wicked Up Through The Carpet Itself.the Rubber Mats Are Great But Can Mask The Moisture.i Wouldn't Have Discovered My Problem Unless I Had Removed The Mats For A Quick Cleaning.
gormleyflyer2002 04-28-2005, 08:39 PM Well folks, I'm now in the same boat....teh he ...LOL.......wish I could laugh about it, I'm really worried about this and what long term damage it may cause.
I have Navi unit and no real wind noise problem. I only thought to check after noticing my Nav screen getting darker. Ridge is so new in Canada that I'm worried dealers are even further behind US to fix this ASAP.
Honda Canada doesn't really talk with Honda US I have been told.
Mine seems to be passenger side front floor area.........didn't seem to leak while driving in the rain but is leaking after being parked outside while raining.
Octavivs 04-28-2005, 08:47 PM They said they would wet-vac the carpet. There is no smell yet, but if I start to notice a hint then I'll ask about replcing the carpet. The leak didn't get a chance to get out of hand because we hadn't had much rain and it is garaged so I don't think I'll need to replace the carpeting. I do worry about the electrical components, but they said they check out OK. The nav became dim during the leak. Seems to be fine now and they checked it and found it OK. My dealer has been great about everything so if the carpet develops a problem, I'm sure they'll address it.
Octavivs 04-28-2005, 08:57 PM Well folks, I'm now in the same boat....teh he ...LOL.......wish I could laugh about it, I'm really worried about this and what long term damage it may cause.
I have Navi unit and no real wind noise problem. I only thought to check after noticing my Nav screen getting darker. Ridge is so new in Canada that I'm worried dealers are even further behind US to fix this ASAP.
Honda Canada doesn't really talk with Honda US I have been told.
Mine seems to be passenger side front floor area.........didn't seem to leak while driving in the rain but is leaking after being parked outside while raining.
Sounds identicle to what happened to me. I noticed nav darken first, then water leaked in a delayed fashion. Dealer told me that while hosing the car down, it took a while for the leak to develop. In my case they said it was a "deformed windshield gasket" that allowed water to track into the cabin. It required a new gasket and windshield. They said that Honda communicated with them extensively about it. I just got it back today, and so far it seems dry. It seems like a much easier fix than what some other folks have been through, so I hope it lasts.
Ultra-HOG 04-28-2005, 09:04 PM This is a duplicate post - from "Uh Oh...Trouble in paradise" thread, sorry, but please bear with me - my time is at hand...
I checked with my dealer today (4/28/05) and was told that my RTL-Navi was now showing as "In Production", a few weeks ahead of schedule. As anxious as I am to get the truck, I am more concerned that when it does arrive that it will not leak and whistle. If it leaks - no sale! I am very interested to know if anyone that has taken delivery of an ordered vehicle that was made since mid April has the water leak problem and / or the wind noise. Essentially I want to know if the problems have been fixed at the factory as of now. I do not want to put The Kid in an awkward position as being an unofficial spokesman for the factory, but if you know of any production changes that have been made and are free to let us know, I certainly would appreciate knowing about it.
gormleyflyer2002 04-28-2005, 09:04 PM Octavis
I agree, not sure I want my interior being ripped apart.....it will never be the same.
Can you PM me name and contact # for somoone at your dealer in case I hit road block. I'm sure Honda Canada and local dealers are a couple of months behind in discovering and solving problems.
delphi7x10 04-29-2005, 02:29 AM Ultra_HOG,
I have had mine for 2 weeks, so add 2 weeks to the for delivery, and it was built end of march. No Wind NOISE, NO Leaks, and have had it in heavy rain with 50 - 60 MPH wind, and no steering wheel noise.
So perhaps it was just some problems in the very early productions.
This is a duplicate post - from "Uh Oh...Trouble in paradise" thread, sorry, but please bear with me - my time is at hand...
I checked with my dealer today (4/28/05) and was told that my RTL-Navi was now showing as "In Production", a few weeks ahead of schedule. As anxious as I am to get the truck, I am more concerned that when it does arrive that it will not leak and whistle. If it leaks - no sale! I am very interested to know if anyone that has taken delivery of an ordered vehicle that was made since mid April has the water leak problem and / or the wind noise. Essentially I want to know if the problems have been fixed at the factory as of now. I do not want to put The Kid in an awkward position as being an unofficial spokesman for the factory, but if you know of any production changes that have been made and are free to let us know, I certainly would appreciate knowing about it.
Truck Turner 04-29-2005, 11:17 AM I got my Ridge on March 8th and I did have a leak. I thought it was from all the rain we had down in Philadelphia a couple of weeks ago. My back seat floor was wet as well as on the passenger side floor. I sucked out most of the water and took it to the dealer and what had happened from the factory under my passenger side front wheel well was not sealed properly from the factory. So the dealer took care of it the same day and I was on my way.
Still love my truck. It only took a couple of hours. So if you have this problem have them check the front passenger wheel well.
Hope this helps. :D
mayfielh 04-29-2005, 04:44 PM My Service Department did the A Pillar repair on both the Driver and Passenger sides but the water was still coming in. They found 2 clips behind the dash that don't appear to be sealed when they sealed these the water stopped invading the interior of the truck :)
They took a bunch of pictures and sent them to tech line.
My Service Department asked to keep my RL over the weekend :( to make sure everything is dried out before replacing the carpet. I appreaciate this but miss my RL, I don't like riding in cars too low for my tastes.
Anyway I will post the exact fixes on Monday.
My service manager told me that he doubts this has anything to do with the wind noise. Please Honda figure that one out fast.
mayfielh 04-29-2005, 04:45 PM ***Copy of entry on Leaky Interior post***
My Service Department did the A Pillar repair on both the Driver and Passenger sides but the water was still coming in. They found 2 clips behind the dash that don't appear to be sealed when they sealed these the water stopped invasing the interior of the truck :)
They took a bunch of pictures and sent them to tech line.
My Service Department asked to keep my RL over the weekend :( to make sure everything is dried out before replacing the carpet. I appreaciate this but miss my RL, I don't like riding in cars too low for my tastes.
Anyway I will post the exact fixes on Monday.
My service manager told me that he doubts this has anything to do with the wind noise. Please Honda figure that one out fast.
Octavivs 04-29-2005, 06:14 PM Well, I couldn't resist. I went to the car wash today and afterwards truck was dry and all wires under dash were dry. It looks like the windshiel repair did the trick. Rain is expected tomorrow so I might leave it outside and go for a drive.
Octavivs 04-30-2005, 04:55 PM Well, the windshield/gasket repair worked well for me. I drove all over today in the rain and no leak. :)
chasam 05-02-2005, 08:23 PM Just an update on my repairs.Bothe passenger and driver's sides have been resealed.A hole on the passenger's side was also sealed.could be cause of some wind noise complaints,leak tested ok,just waiting for the firewall carpet to come in.The Tech preforming the fix is replacing all the carpeting.I can hardly wait to get my truck back.
As for the customer relations people they were more helpful and courteous than the district case manager,who was a day late and a dollar short,definately not impressed with his grasp of the situation.Will let you know when were up and running.
Biker 05-02-2005, 09:10 PM Is anyone able to post any pictures of the area that needs to be "resealed" ?
I'm picking up my new RL in a few days. Is there something I should check/look for?
mayfielh 05-02-2005, 09:59 PM I got my RL back today. They sealed the snot out of the front end. Both A pillar joints were resealed as well as 2 clips that are near the bottom of the A pillar run-off area.
Unfortunately, both are inaccessable to me and my camera as they both under the fender well which needed to be taken off to seal these areas up. Honda has some very nice pictures of what needs to be repaired (I saw them today). I think they used chasam and my RLs as the models for the TSB, chasam's RL to find the A pillar leak and mine for the clips and pictures (my RL is very photogenic) :cool:
As for wind noise I will test tomorrow at speed.
Octavivs 05-02-2005, 10:00 PM I've noticed quite a few posts about an a-pillar repair. I had quite a leak and my service department noted a deformed windshield gasket between the windshield and a-pillar. They addressed it by simply replacing the windshield and gasket. My leak was under the passenger side dash as are most of the posts I've read. The wires were wet especially wires going toward door. Since the repair I have driven extensively in the rain and taken it to a car wash and it remains as dry as a bone. I was quite worried at first because I had a significant leak in light rain. After reading all the posts about tire wells and a-pillars etc I was worried I had too little done. However, the vehicle is dry and now I am wondering if others are having too much done. The dealers probably make a great deal more money for an a-pillar repair than a windshield repair. My dealer called in a windshield team, so they didn't even place the windshield themselves (although the windshield and gasket were Honda parts). If the leak is occuring through a deformed gasket between the windshield and A-pillar, it seems there are two ways to get to it. One would be to disassemble the vehicle and seal off all routes for water travelling through the gasket, the other would be to replace the windshield and gasket. I know that my repair worked very well and was quite simple compared to other solutions. I have a hard time believing that all of these leaks are due to so many different causes when most present the same way. If a dealer wants to do the A-pillar repair, it might be worth having them take a close look at the windshield gasket. My dealer seemed to believe that it is likely the cause of the leak that people are experiencing and said that Honda communicated with them extensively about this. I was also told the same problem occurred on the early elements. I don't really understand what people are having done to the a-pillar, but in my vehicle I was told the gasket was "deformed" between the windshield and A-pillar resulting in the leak.
mayfielh 05-02-2005, 10:09 PM They show me the pictures of the gap in the a-pillar seam and where the seal started and ended. On mine it looked as if they didn't run the sealant high enough. As for the clips, they water tested after the a-pillar fix and water was still coming in at the clips. When they sealed those no more water.
It may be worth trying a gasket first but if it doesn't work make sure they check the TSB on this one.
chasam 05-03-2005, 06:41 AM Ref. the repair photos.Biker,I tried sending 4 pictures this weekend ,and after reading the latest post on the web I owe Tmac an apology,as the photos sent took up 1.37kb.any how the repairs were documented by the Tech doing the repair and Honda should have records of the fix.Apparently there are more than one reason for the leaks,mine was definately the failure to seal the seams properly.Octavias,I would ask for new carpeting,it wasn't an issue with my dealer.and when the interior was removed there were rust stains in the floorpan from the metal seat hardwareAlso after seeing the amount of electronic hardware in the pan area you'll want to insure that the area is dry.
best of luck and hopefully this will solve the problem.It might be a good idea to try and get build dates on theaffected vehicles for owner's info
Ridgerunner 05-04-2005, 07:55 AM Hello to all...
I'm a new Honda owner, and new to this site. Great site by the way! I'm horrified, discouraged, SICK to say the least at what I'm reading. I've owned mine three weeks, it has 925 miles, I've expereinced 17.9 mpg on the 1st tank and 20.45 on the second, and I've grown very attached to it.
I just ran out and ran my hands under the floor mats, no dampness. What next? Am I to expect trouble? Is Honda going to recall all RL's to ensure a resolve to these issues? What should I do to determine if I have or will have these problems? Are all RL's affected by this problem?
For those of you that had repairs done, is there someone I need to call? Is there a specific TSB that I need to site? Are only certain VIN's affected?
Man, I'm FREEKIN' out here! Please advise.
Thanks!
Long Gone 05-04-2005, 08:33 AM My suggestion!!!!
Don't freak out Ridgerunner. :( Love your truck and remember it is a truck and trucks break like cars and people. If you have no issues, you are fortunate. If you do, take them in stride as you would anything else and get them repaired. I have the top of the line Ridgeline. I have no wind noise. I do have a wet floor and I am waiting for Honda to give "official" news as to what they will do about it. Someone said on this site it is better to wait and see what they will do then to have a tech tear apart your car who has no clue and make matters worse. That's good advice. I have a creaky steering wheel and the only time I notice it is when I get in and out of the vehicle. I liken it to the personality of my girl. I love my truck, I love the ride and like you, am very attached to it. She turned 6300 miles yesterday and only 2 months old.
Relax and enjoy the ride!! :cool:
Ridgerunner 05-04-2005, 09:18 AM Okay, okay...I'll try. Thanks. I'm going out in a few minutes and run the vacuum and clean the inside of Ridggie, I'll do a closer check of her. She was out in the rain all night, so if she leaks maybe there will be some evidence; The garage was full.
I've never owned a Honda vehicle before, mostly Toyota's. When I first saw her it was love at first sight. She was so beautiful glistening there in her silvery shimmer. Honestly, I had never heard of them before my first sighting. I knew she was for me when I first layed eyes on her, I had to have her. Her sister was white with the Nav. system. Having had Nav. systems before, I opted not to have one; They distracted me too much. Otherwise, she's fully loaded...with sidesteps, hitch package, vent shades, and tinted windows. I'm now trying to find someone to install the 3M face mask and side guards.
I loved Ridggie so much that the day after I took her home I went back to the dealer and bought an '05 CRV/SE pearl pewter-fully loaded. I wanted a comfy in/around town grocery getter so I wouldn't rack up high miles on Ridggie. I don't know why I've never considered Honda's before this, but I'm glad I finally did. It took Ridggie to get my attention.
And of course you're right, I'll try and take things in stride and enjoy the ride. However, I will be anxiously waiting for Honda to make it right for you and everyone else.
Thanks again!
Long Gone 05-04-2005, 09:54 AM My pleasure. That's what this family is all about!!! :)
mayfielh 05-04-2005, 11:10 AM Well yesterday I washed my RL then we had probably an inch or so of rain (it figures) but I am here to report good news, NO LEAKS!!! :D
So it appears the fix for my RL was to reseal the A-Pillar seams and the 2 clips behind the dash. If your shop needs more details have them call mine (Beaverton Honda).
Good Luck to any of you with leaks.
gormleyflyer2002 05-04-2005, 06:50 PM Well......took my Submarine to the dealer to try and find the leak. I had leak on passenger front floor area, seemed to only leak when parked in the rain, not as bad when driving thru rain for some reason.
They found the leak so fast I didn't have a chance to see them tear it apart or put it back together. They said it was a big leak, thus very easy to find. Removed the interior kick plate in front of the rocker panel and found a gromit that is supposed to seal the wiring harness thru the "A" pillar. I honestly have no idea, this is what I was told and can not explain in any detail.
Fingers crossed for now, I'm going to let it dry and take it for a swim/bath. I'll report back when I have any news.
Weird part about the whole thing was.....Honda dealer didnt seem to want to write a work order, I signed nothing and have no record......I'm I being paranoid, just thought if it was a warranty repair, I should have paper work or record of some kind......???
Octavivs 05-04-2005, 06:57 PM Well......took my Submarine to the dealer to try and find the leak. I had leak on passenger front floor area, seemed to only leak when parked in the rain, not as bad when driving thru rain for some reason.
They found the leak so fast I didn't have a chance to see them tear it apart or put it back together. They said it was a big leak, thus very easy to find. Removed the interior kick plate in front of the rocker panel and found a gromit that is supposed to seal the wiring harness thru the "A" pillar. I honestly have no idea, this is what I was told and can not explain in any detail.
Fingers crossed for now, I'm going to let it dry and take it for a swim/bath. I'll report back when I have any news.
Weird part about the whole thing was.....Honda dealer didnt seem to want to write a work order, I signed nothing and have no record......I'm I being paranoid, just thought if it was a warranty repair, I should have paper work or record of some kind......???
In Massachusetts we have a lemon law. Three identical repairs on the same vehicle, three major repairs or a certain period of time out of commision and they take the truck back. However, you need documentation. If you have such laws you might want to ask your dealer for documentation
Long Gone 05-04-2005, 07:46 PM Octavivs is right. Go back and tell them you need documention of what they did, when they did it, who did it, etc. If they did not write a repair order, they need to so it is in your record at the dealership. Dealers can not back you up with a Honda Rep even if they wanted to without it documented.
meanmachine19 05-04-2005, 10:21 PM I am now having leak problems with my new RL (3 days into ownership, first run thru car wash).
Contacted the dealership today, sales guy says their service dept. hasn't heard of any problems (Duh! - they've only been out two months).
So I will waste a day driving down to the dealership (2 hour drive) but at least I will go with copies of these posted threads in hand so hopefully they will start by looking in the right place.
I'll keep you posted. :mad:
delphi7x10 05-04-2005, 10:55 PM Kevin,
Sorry to hear you have the water leak. So far I seem to be in the clear, poured the last weekend I was in the valley, rain and snow on the drive back up, one wash, and then rain and and snow agin last Friday, and still no water that I have found.
I am now having leak problems with my new RL (3 days into ownership, first run thru car wash).
Contacted the dealership today, sales guy says their service dept. hasn't heard of any problems (Duh! - they've only been out two months).
So I will waste a day driving down to the dealership (2 hour drive) but at least I will go with copies of these posted threads in hand so hopefully they will start by looking in the right place.
I'll keep you posted. :mad:
Long Gone 05-05-2005, 06:51 AM I am now having leak problems with my new RL (3 days into ownership, first run thru car wash).
Contacted the dealership today, sales guy says their service dept. hasn't heard of any problems (Duh! - they've only been out two months).
So I will waste a day driving down to the dealership (2 hour drive) but at least I will go with copies of these posted threads in hand so hopefully they will start by looking in the right place.
I'll keep you posted. :mad:
Hi Kevin,
Just curious. What number truck off the line do you have?? The last 5 will tell you.
Thanks,
J.C. ( LR )
I took the liberty to merge Ladyridge's thread with the one started by Octavivs sice they deal with the same subject. I kept Ladyridge's thread as the original because she posted the problem first. I also took the liberty to alter the subject just slightly to include the phrase 'leaky interior' so folks would now just what the 'trouble in paradise' is that Ladyridge refers to.
I hope I didn't ruffle any feathers by doing this action.
Long Gone 05-05-2005, 02:23 PM I think it's a fabulous idea zero. I am only sorry I didn't include it in the title the first time as I should of, so allow me to apologize for the confusion.
And I think I can speak for all the members here when I say we respect what you do here for us and your guidance and dedication is priceless!! Thank you for fixing it.
J.C. ( LR )
chasam 05-05-2005, 07:52 PM Just got a call from the dealer telling me that My truck is fixed,will pick it up tomorrow after they detail it.Still waiting for my monday phone call from the case manager,glad I wasn't holding my breath.
I'm just filling out my consumers'Auto survey,will tell it like it is.
Ultra-HOG 05-06-2005, 12:05 PM I just got the call from my dealer that my long awaited RTL-Navi has landed (5/6/05). Now (?????) they will order the accessories and have it ready by Thursday 5/12/05 or Friday 5/13/05. Laydyridge, does this mean that I am in labor? I will do the water torture test on Monday or Tuesday and post the results.
swampler 05-06-2005, 01:06 PM Do you need the high pressure car wash to find the leak? I have washed mine by hand without any leaks. Didn't want to do the high pressure wash until I've had it a while for a little more curing time.
Ultra-HOG 05-06-2005, 01:14 PM Thanks for the tip Swampler. I plan to use a hose in the dealers wash bay. I agree about the high pressure wash and the paint cure time. If I can get by without a leak by using the hose I will have to hope that driving it in the rain will not cause the water to run in.
swampler 05-06-2005, 01:22 PM U-H, That was more of a question than a tip. Glad I'm not the only one thinking that though.
Long Gone 05-06-2005, 01:49 PM I just got the call from my dealer that my long awaited RTL-Navi has landed (5/6/05). Now (?????) they will order the accessories and have it ready by Thursday 5/12/05 or Friday 5/13/05. Laydyridge, does this mean that I am in labor? I will do the water torture test on Monday or Tuesday and post the results.
U-H, I would say....YUPP!!! :D
Since I started this mess...I'll add some change to the pot.
We haven't had any rain in the last four or five days opposed to the monsoons of last week here in beautiful NorthEast Ohio and it appears that my floor is drying to a "dampness". I took it through the car wash yesterday evening and it DID NOT get any "wetter???" ( is that a word? ), which leads me to believe that it is coming from the wet roads which ultimately means a problem under my Lady. I guess I'll have to do a process of elimination on my own until Honda puts out the service bulletin.
Things that make ya go...HHHmmmmm????
gormleyflyer2002 05-06-2005, 06:33 PM Scatch my previous post........its still leaking after the "A" pillor "fix"
Guess how I'm feeling..............happened to notice it was still leaking about 5 mins before I got my Honda sales survey call.......didnt burn the dealer or the sales guy but I'm not very impressed with this water dealie.
Now what....??
chasam 05-06-2005, 07:33 PM Picked up my truck today,the dealer did a good job even if it took 10 days.with the rainy season due to start in about a month i'll keep all informed if My RidgeLine becomes a"WaterLine".
Got copies of all the repairs,but couldn't get a T.S.B.# from the service department.I'm glad I took pictures.
Long Gone 05-06-2005, 10:39 PM Picked up my truck today,the dealer did a good job even if it took 10 days.with the rainy season due to start in about a month i'll keep all informed if My RidgeLine becomes a"WaterLine".
Got copies of all the repairs,but couldn't get a T.S.B.# from the service department.I'm glad I took pictures.
Did they tell you why you couldn't get a TSB #? Just curious if there has been an official one issued yet rather than speculation. :confused:
mayfielh 05-07-2005, 10:11 AM Scatch my previous post........its still leaking after the "A" pillor "fix"
Gormley - My RL leaked after the A-Pillar fix as well. Thankfully my SD kept my truck for an extra day of H2O testing and found 2 other sources of H2O in take. There are 2 clips behind the dash that also let H2O in if not sealed. If you PM me and I can give you my Service Department number.
Octavivs 05-07-2005, 10:35 AM Well, It has now been 9 days since I got my RL back after having the windshield gasket and windshield replaced for the leak under the passenger dash and damp carpet. After a car wash and 3 very rainy days it still does not appear to be leaking. I was quite skeptical that this would work with all the posts from others, but it seems to have worked well. I'll post again if it leaks again, but it looks like it was fixed.
meanmachine19 05-07-2005, 06:16 PM Ladyridge,
My truck number is somewhere around 14,279 or thereabouts. I am at work and the truck is home resting in the garage (took wife's Ody to work to show off her Navi system that I don't have :(
I have an appointment Monday and am going thru all these threads that I printed out and am highlighting the main ones with documented problems. I will give these to the service department.
Keep you posted.....
Octavivs 05-07-2005, 10:39 PM I just noticed on wind noise thread they claim it is being fixed with windshield replacement. This was my response there. For those of you with persistant leaks despite the a-pillar, have them look at the windshield.
Copied from "wind noise is fixed": I think maybe wind noise and leak are connected. I did not have wind noise, but I had quite a leak under the passenger dash/carpet (same as everyone else). My dealer identified a "deformed windshield gasket" which was causing the leak and replaced the windshield and gasket. Still no wind noise but leak is gone and we have had very rainy weather and I tried a car wash. I've noticed posts on the "A-pillar" repair failing, but I haven't heard of anyone else having the windshield replaced for the leak. I think this post is making the windshield gasket look like a common link.
Long Gone 05-08-2005, 08:46 AM Ladyridge,
My truck number is somewhere around 14,279 or thereabouts. I am at work and the truck is home resting in the garage (took wife's Ody to work to show off her Navi system that I don't have :(
I have an appointment Monday and am going thru all these threads that I printed out and am highlighting the main ones with documented problems. I will give these to the service department.
Keep you posted.....
Thanks Kevin. I appreciate it. Thats what I did ( printed out and am highlighting the main ones with documented problems. I will give these to the service department. ) and they said they are waiting for the official word from Honda to touch my truck. That's alright with me. I know they will do right by it when they do.
J.C. :)
meanmachine19 05-09-2005, 11:25 PM Ladyridge, Octavis and others with leak problems,
Do any of you have sunroofs? My dealership thinks it has something to do with that.
They gave my RL three baths today and could not duplicate problem. After spending a day there, I was given a (free) rental car and they plan on contacting Tech Support tomorrow. There is a TSB on the leak problem and that's why they are looking at the sunroof because some of the tracks run thru the roof (??).
Please reply as to whether you have a sunroof or not.
Thanks,
mayfielh 05-10-2005, 12:09 AM No Sunroof here. We have had well over an inch of rain in the past few days and my RL is dry inside since having both the A-Pillar and Clips resealed.
Your dealership is blowing smoke up your A$$ so they don't have to do any work.
Honda has a TSB with pictures on how to resolve the leak issue. Don't let them tell you otherwise.
Long Gone 05-10-2005, 07:46 AM Ladyridge, Octavis and others with leak problems,
Do any of you have sunroofs? My dealership thinks it has something to do with that.
They gave my RL three baths today and could not duplicate problem. After spending a day there, I was given a (free) rental car and they plan on contacting Tech Support tomorrow. There is a TSB on the leak problem and that's why they are looking at the sunroof because some of the tracks run thru the roof (??).
Please reply as to whether you have a sunroof or not.
Thanks,
Yes, I have a sunroof, but my leak is only on the passenger side floor, which bleeds into the center of the floor in the back in front of the rear seats. It seems to happen only when it rains. We did a car wash test and the floor stayed as damp as it was before the car wash. No wind noise.
Did a Honda dealer "show" you the TSB and the pictures?
gormleyflyer2002 05-10-2005, 08:06 AM lady....Interesting, mine seems to leak after car wash but isn't as bad when driving in rain.......??
I have the moonroof, I poured some water into the drainage channel and all is well. I can see the water running thru the clear hose down in the "A" pillor floor area. I don't think the m/r is a problem.
Long Gone 05-10-2005, 08:58 AM lady....Interesting, mine seems to leak after car wash but isn't as bad when driving in rain.......??
I have the moonroof, I poured some water into the drainage channel and all is well. I can see the water running thru the clear hose down in the "A" pillor floor area. I don't think the m/r is a problem.
I don't think so either gorm.
The Honda Rep is at my dealer today...I'm going to go beat him up. Be back with my bloody results later. :rolleyes:
Octavivs 05-10-2005, 06:30 PM Ladyridge, Octavis and others with leak problems,
Do any of you have sunroofs? My dealership thinks it has something to do with that.
They gave my RL three baths today and could not duplicate problem. After spending a day there, I was given a (free) rental car and they plan on contacting Tech Support tomorrow. There is a TSB on the leak problem and that's why they are looking at the sunroof because some of the tracks run thru the roof (??).
Please reply as to whether you have a sunroof or not.
Thanks,
I do have a moonroof. My dealer spent quite a bit of time to find the leak. They identified that it leaked the first day, but didn't find the windshield leak until the next day. After replacement it has remained dry. Still keeping my fingers crossed about it, but after driving in a noreaster over the weekend, I think that is a pretty good test for a leak.
Mike B 05-10-2005, 08:18 PM Well........I don't want to put a curse on my own truck by saying this out loud (Everyone, think happy thoughts for me right now!), but I picked up mine (#907) on 03/03.
I've driven it in heavy rain, many, many carwashes (Yah it's Black.....), and it sits outside. Hey, I like my Ridgey, but I LOVE my Harley! HAHA Actually it's chrome thing....
Anyway, the truck is dry. No problems so far with it at all. Please disregard that silly little thread from a few days ago..... :rolleyes:
Ridgeline Crime Unit 05-11-2005, 10:02 AM Alright here's the deal with the leaking. There is the inside wheel well (the black rubber liner inside the fender), behind that going towards the doors there is about a 12 inch strip about 1/4 inch wide where the two body seams are not sealed. When your truck drives or goes under alot of water it is running in this unsealed gap. The water runs around the styrofoam sound insulation and eventually will make it to the carpet. This can be on the drivers or passenger side. There is no group of VINs affected it is random. My dealer called Honda Tech and they knew what to fix, they had to keep it overnight. (They gave me a rental). Pull up your floor mats and just check the carpet for dampness.
I should get mine back today.
meanmachine19 05-11-2005, 07:31 PM Well, after three days at the dealership and numerous baths, still no duplicaiton of the leakage.
I picked it up today while the dealership awaits word from Tech support. I will bring it back when I return from vacation because they don't want to do 'nothing' given the amount of problems.
So until then my RL will be sitting in the garage while we are away (taking the Ody - family trip). I got a free rental vehicle and next time I told him I want something bigger than a Civic, which he said he would do.
Keep ya posted....
Long Gone 05-11-2005, 10:29 PM Well, after three days at the dealership and numerous baths, still no duplicaiton of the leakage.
I picked it up today while the dealership awaits word from Tech support. I will bring it back when I return from vacation because they don't want to do 'nothing' given the amount of problems.
So until then my RL will be sitting in the garage while we are away (taking the Ody - family trip). I got a free rental vehicle and next time I told him I want something bigger than a Civic, which he said he would do.
Keep ya posted....
Have a safe trip Kevin!!
Long Gone 06-02-2005, 03:05 PM Please see the following thread for more information on this subject.
http://www.ridgelineownersclub.com/forums/showthread.php?t=1216
:)
Long Gone 06-08-2005, 06:39 AM UPDATE!!!!
My truck is in the service bay as we speak getting ready to head for the glass specialists to figure out my leak. The information I posted about Honda seeking information from dealers who knew of a Ridgeline owner who was having the water issue changed when they learned that my electrical system was not affected by the water leak. So...we are starting with the windshield, which seems to be the root of the evil. I printed out several sections of the posts that explained repair processes by other dealerships and they were able to narrow it down to the windshield because of them. Thanks guys!!
I'll let you know how things progress throughout the day.
J.C. :)
jeffiam 06-08-2005, 06:50 AM will be checking back to see...............and good luck. ;)
meanmachine19 06-08-2005, 07:54 AM Well, got my truck back late yesterday after round 2 in the shop on this leak.
It has only leaked twice, both times a result of my local full service car wash.
They 'resealed' the windshield and cleaned out the run-off tubes (from the moonroof). I know the service manager seems as frustrated as I since their car wash system cannot replicate the problem. And fortunately for me I don't live in heavy rain areas!
I won't be able to get to that car wash again until early next week so if this don't work......but I am sure glad to get my truck back!! That rental/loaner (Toyota Corolla) was very uncomfortable! (Do you think I have a lawsuit against Honda for 'pain and suffering? LOL :cool: )
Keep ya posted.
kdogg 06-08-2005, 09:52 AM Well I've had my Ridge for about a month now and I've seen you guys talk about the wet carpet but didnt notice it until the other night. I checked under the floor mats right after I washed it and the carpet in both the front and back are wet. I just have to find time to take it in for them to look at it.
I still love honda but I am kinda frustrated with this right now...
Long Gone 06-08-2005, 10:10 AM Well I've had my Ridge for about a month now and I've seen you guys talk about the wet carpet but didnt notice it until the other night. I checked under the floor mats right after I washed it and the carpet in both the front and back are wet. I just have to find time to take it in for them to look at it.
I still love honda but I am kinda frustrated with this right now...
Just some friendly ROC advice.
Read all the posts on this site regarding the leak. Print them out and take them to your dealer. Mine is in for repair right now and I will posts my results as soon as they retirn my truck. Go to your dealer with as much information as you can and don't let them tear your truck apart until they know for sure what is causing the leak.
jeffiam 06-08-2005, 11:02 AM Well I've had my Ridge for about a month now and I've seen you guys talk about the wet carpet but didnt notice it until the other night. I checked under the floor mats right after I washed it and the carpet in both the front and back are wet. I just have to find time to take it in for them to look at it.
I still love honda but I am kinda frustrated with this right now...
hey kdogg, would you mind posting the last digits of your vin number? the numerical portion?
Long Gone 06-08-2005, 11:42 AM I took the 'Line to local car wash to clean the carpets, mats and give her a good scrubbin'. I pulled the rubber mat up for the first time today since I bought her 6 weeks ago and the mat was dry but the floor was wet. I have taken it through the free car wash at my dealership ( I have free car wash for life since I bought my 'Line there :D ) a few times and never saw any water coming in anywhere.
Also...the plastic was still on the floor under the rubber mat. I guess detail missed that one. Any suggestions before I take my baby in? :confused:
Bad news. Or maybe good news.
The good news is they found the source of the leak.
The bad news is they have to keep my truck, put me in a loaner car and send it to the body shop.
They found a hole that is in the right front fender where the wiring harness is that needs to be sealed. It is NOT the windshield.
Well, at least I get to drive a Honda til she's back.
More later.
Long Gone 06-09-2005, 08:37 AM Back to the top please!!
kdogg 06-09-2005, 10:56 AM hey kdogg, would you mind posting the last digits of your vin number? the numerical portion?
the last six are 510040
chasam 06-12-2005, 07:59 PM We had the first good deluge courtesy of 'ARLENE",and my repaired Ridgeline turned into a Waterline.The carpets are soaked ,so it's back to the dealer tomorrow.
Long Gone 06-12-2005, 08:27 PM We had the first good deluge courtesy of 'ARLENE",and my repaired Ridgeline turned into a Waterline.The carpets are soaked ,so it's back to the dealer tomorrow.
I had my Ridgeline in the shop for two days. They said it was definately NOT the windshield. The took it to the body shop and they said there was a hole in the right front fender frame that was for a wiring harness and it had no seal. The sealed it at the bottom of the windshield on the passenger side in the corner. ( I'll get a picture hopefully tomorrow ) I am still waiting for rain and/or car wash. I'm almost afraid. I really don't think ANYONE knows ANYTHING about this. The body shop or glass shop forgot to put my windshield rubber seal back on and it came off, hanging by one section tonight as I was driving down the road. It scared me as I saw it out of the corner of my eye coming across the passenger side window. I had to stop and secure it in the passenger side window for fear it would come all the way off and I would lose it. I LOVE my truck and I'm not giving up on her.
More tomorrow when I give my own employer/dealer a piece of my mind.
arteegee 06-12-2005, 08:36 PM Strength, LadyRidge. ;)
Long Gone 06-12-2005, 08:39 PM Strength, LadyRidge. ;)
Thanks arteegee. :o
I think having to deal with this water issue for 3 months is long enough. They have known about it all along and Honda has done nothing in the way of a Service Bulletin and finding the CORRECT repair.
I don't want them to treat me like an employee I want them to treat me as customer which is what I am when it comes to my RL.
More later.
I'll be good. I promise. I always am. :D
Long Gone 06-17-2005, 08:49 PM Well...from what I can tell it's fixed. They had to caulk the heck out of a hole at the base of the windshield passenger side on the frame. There was a hole there that I was told looked as if there was suppose to be a wiring harness but there wasn't. Sure wish Honda would get on the ball and find the official fix for this. I am leary that there maybe something else since it was not looked at by Honda officials or fixed by the same. I have had it through the car wash 4 times and it rained steady on and off for the past few days. I just got in her for the first time tonight since Tuesday as I have been out of work, spent time in the ER and flat on my back due to a back injury. I finally had to get out of the house after being drugged for two days and when I got in the passenger side I checked. NO WATER. Keeping my fingers crossed.
arteegee 06-17-2005, 09:12 PM Best wishes on the back problem Ladyridge. Having had a L4-L5 PLIF in '84 and several deteriorated discs since then, I feel your pain. :eek: Good luck on the RL problem as well. ;)
Long Gone 06-18-2005, 09:13 AM Best wishes on the back problem Ladyridge. Having had a L4-L5 PLIF in '84 and several deteriorated discs since then, I feel your pain. :eek: Good luck on the RL problem as well. ;)
Had a discetomy in 96 L4-L5, seems as if the sciatic nerve is in rare form according to Dr.'s. Thanks for the well wishes.
steveberger 06-20-2005, 09:43 AM My RL spent 4 days in the shop looking for the interior leak. They "are pretty confident" they found it. It was a seal around the air conditioning lines as it penetrates the fire wall. Replaced the seal, "seam sealed" other areas and they hosed it and ran the AC overnight with baking soda sprinked on the floor (carpet removed) to better show any leakage. Nothing. New carpet got rid of the musty smell. All done with a smile and instructions to bring it right back if I get any more water. Had a free rental the whole time. I'm pleased with the dealers efforts and will be completely satisfied if it stays dry.
I showed them Honda's instructions to dealers to notify them before attempting any repairs, but to my knowledge this was not done.
jeffiam 06-20-2005, 11:03 AM lady/steve...anyone reading, what do you think the best method is for seeing if i have this leak? hasnt rained enough in tx to where ive really driven in rain more than once i think.........jeff
the kid 06-20-2005, 11:17 AM Go through a high pressure car wash...or use a pressure washer to wash your truck ;)
steveberger 06-20-2005, 11:21 AM I'm certain mine was not rain. Mine was condensation from the AC. I was watching my carpets carefully after reading about this problem. No problem through several awful rain storms. My carpets got wet after the first heat wave in Connecticut when I was running my AC all the time and there was no rain. Just check under the passanger side front floor mat frequently. It will feel damp or saturated depending on how bad your leak is if you have it.
gormleyflyer2002 06-20-2005, 11:25 AM its been over a month and I think the last fix they did has cured my leak. (front, pass floor)
(remove fender/goop up all structural joints and panels)
I got a product quality survey in the mail from honda Canada this week........will be interesting to see if they respond to any of my comments.
Long Gone 06-20-2005, 12:43 PM Lady Ridgena was sent to the glass Dr. where they ran water over her windshield allowing it to go down into wherever it goes from there. :o The glass Dr. said it was NOT the windshield and they were sure it was the frame section where the windshield ends at the firewall. So they sent it to the body Dr. ( wish I could have gone :rolleyes: ) and they sealed the area after seeing the glass Dr. was correct. I have run it through our high pressure car wash here at the dealer about 6 times and NO LEAKS so far. And if they think they got off easy as far as compensation due me just because I work for Honda, they can think again!! ;)
surgeofadrenaline 06-21-2005, 07:16 AM Hello, I'm new to this thread and have experienced the same leak problem. I have an RTS Ridgeline. I've had it only two weeks. I noticed moisture underneath the floor mats in both the front and back. Dealer checked the
A/C condensation line and was not the source of the problem. They said they were making a call to the Honda engineers before exploring other options. I'm confident the problem will be fixed. However, I'm concerned as to the water damage, if any. I've had leak problems before (Toyota Corolla). The carpet and especially the padding underneath never dried due to limited air exposure. I had to remove the carpet myself to expose the padding to the air and still had issues with musty odors. The car was never the same.
Has anyone who's experienced this leak problem, had the carpeting replaced? If so, was it worth it? Does it look as good as the original?
Long Gone 06-21-2005, 07:21 AM Hello, I'm new to this thread and have experienced the same leak problem. I have an RTS Ridgeline. I've had it only two weeks. I noticed moisture underneath the floor mats in both the front and back. Dealer checked the
A/C condensation line and was not the source of the problem. They said they were making a call to the Honda engineers before exploring other options. I'm confident the problem will be fixed. However, I'm concerned as to the water damage, if any. I've had leak problems before (Toyota Corolla). The carpet and especially the padding underneath never dried due to limited air exposure. I had to remove the carpet myself to expose the padding to the air and still had issues with musty odors. The car was never the same.
Has anyone who's experienced this leak problem, had the carpeting replaced? If so, was it worth it? Does it look as good as the original?
Mine leaked for 3 months. They fixed the problem just last week and I am testing it in car washes and rain to see if it is gone for good. So far so good.
Now..about the carpet. They showed me the carpet when it was pulled up because that was a big concern for me and it is NOT your typical carpet padding. It's thick and stiff and was made NOT to mildew and absorb fluid. I have not noticed and musty smells. In this thread is what they did to mine to repair the issue. Good luck!!
surgeofadrenaline 06-21-2005, 07:50 AM Thanks, Ladyridge, for the quick reply. Good luck to you.
Long Gone 06-21-2005, 08:01 AM Thanks, Ladyridge, for the quick reply. Good luck to you.
My pleasure!!
steveberger 06-21-2005, 08:13 AM Has anyone who's experienced this leak problem, had the carpeting replaced? If so, was it worth it? Does it look as good as the original?
They replaced my carpet because it was definately smelling musty. That's what started me looking for a leak! It looks and smells as good as new. I was concerned the dealer might mess things up because you have to remove alot of trim, consoles, and seats to replace the carpet. I looked real close. Can't see any difference.
Long Gone 06-21-2005, 08:36 AM They replaced my carpet because it was definately smelling musty. That's what started me looking for a leak! It looks and smells as good as new. I was concerned the dealer might mess things up because you have to remove alot of trim, consoles, and seats to replace the carpet. I looked real close. Can't see any difference.
That's great. Glad you are happy Steve. I Wonder why I haven't noticed a musty smell. Maybe my smeller is not working right!!
surgeofadrenaline 06-21-2005, 09:12 AM They replaced my carpet because it was definately smelling musty. That's what started me looking for a leak! It looks and smells as good as new. I was concerned the dealer might mess things up because you have to remove alot of trim, consoles, and seats to replace the carpet. I looked real close. Can't see any difference.
Thanks, steveberger, for the reply. Got my game plan!
Long Gone 06-21-2005, 09:20 AM That's great. Glad you are happy Steve. I ownder why I haven't noticed any musty smell. Maybe my smeller is not working right!!
Just had someone from the dealership go to my truck and take a big sniff. They smell a musty smell. I guess I have just gotten use to it. Time to call Honda for replacement.
steveberger 06-22-2005, 06:22 AM My truck remains dry and smells like new again. I just took a close look at the Repair Order. I'm positive when I picked it up the teck told me the leak had something to do with the AC. The Repair Order says "from plastic clip protruding from inner body seam cavity".
Now I'm not sure what was leaking :confused: .
Here is the RO if it will help anyone. I am very happy with my dealer's efforts. Without asking they offered a vehicle while this work was being done. No questions about the smell. The carpet replacement was also their idea.
surgeofadrenaline 06-22-2005, 02:13 PM My truck remains dry and smells like new again. I just took a close look at the Repair Order. I'm positive when I picked it up the teck told me the leak had something to do with the AC. The Repair Order says "from plastic clip protruding from inner body seam cavity".
Now I'm not sure what was leaking :confused: .
Here is the RO if it will help anyone. I am very happy with my dealer's efforts. Without asking they offered a vehicle while this work was being done. No questions about the smell. The carpet replacement was also their idea.
The same exact work is being done on my RTS. They only had to remove the inner plastic fender to get to an area of a welding seam that was not properly covered with sealant. The carpet did not get too wet, but they're replacing it anyway. Also, I got a Civic LX to use until the repair is completed. I was so psyched that I treated my Ridgeline to a hood air deflector.
Long Gone 06-23-2005, 06:57 AM UPDATE!!!!
10 Car washes and two days of rain and no leakes! HURRAY!!
My only regret was that I was not present when they repaired it so I could not get pictures. :(
jeffiam 06-23-2005, 07:07 AM maybe they could show you ladyridge..........show you where the repair is.
i sure would like to know exactly where. seems like some of the repairs that fellow rl owners have gone through have been frustrated due to their dealers service depts :(
Long Gone 06-23-2005, 07:15 AM maybe they could show you ladyridge..........show you where the repair is.
i sure would like to know exactly where. seems like some of the repairs that fellow rl owners have gone through have been frustrated due to their dealers service depts :(
I did see some of the repair work when I went to the body shop to check on the progress. It is just at the bottom of the windshield, on the passenger side, on the frame itself. They caulked the area and said that was the area that was left open when built. I guess some wiring harness was suppose to go there. I'm not quite sure.
ridged 07-06-2005, 05:15 AM I don't know that I can help. I don't know that my Ridgeline leaks but I did find a crack in my windshield. I wouldn't have noticed it but when I was cleaning the windshield I noticed a crack in the glass on the inside of the laminated glass. The crack is down very low where the heat strips are in the very low part of the right side. Will let you know if it leaks.
I have a crack in the same location with the same characteristics. The service manager said that he thought it was just the shading material that was defective but I'm sure that the inside layer of glass is cracked. He then advised me that the district manager was the only one that could OK a windshield replacement so I'm awaiting his next monthly visit to our area. I'm sure that I will convince them to replace the windshield since I'm also experiencing the wind noise that has been discussed on this forum.
I discovered the crack inadvertantly - I was talking on my cell phone while walking around/inspecting the new truck in my garage. The light hit it just right and I grabbed a bright flashlight to confirm my suspicions. It was only the second day that I had possessed it and I know that the crack had to be there before I took delivery.
-- ridged
Long Gone 07-06-2005, 07:48 AM I have a crack in the same location with the same characteristics. The service manager said that he thought it was just the shading material that was defective but I'm sure that the inside layer of glass is cracked. He then advised me that the district manager was the only one that could OK a windshield replacement so I'm awaiting his next monthly visit to our area. I'm sure that I will convince them to replace the windshield since I'm also experiencing the wind noise that has been discussed on this forum.
I discovered the crack inadvertantly - I was talking on my cell phone while walking around/inspecting the new truck in my garage. The light hit it just right and I grabbed a bright flashlight to confirm my suspicions. It was only the second day that I had possessed it and I know that the crack had to be there before I took delivery.
-- ridged
Welcome Ridged, and congratulations on your new ride!!
We're glad you're here. Welcome to the ROC family.
Have you taken your RL to the dealer yet? Make them aware of it if not.
I see you are from Ohio also. Maybe we're not too far apart and you can meet some of us on the August 14th Ridgeline Get-Together. You will love meeting U-H and Nicholas and their ladies. They really are family. Hopefully more members will be able to come too for lots of hugs.
ridged 07-06-2005, 09:13 AM Welcome Ridged, and congratulations on your new ride!!
We're glad you're here. Welcome to the ROC family.
Thanks! ROC (this site and its contributors) looks like a GREAT resource and I reckon that, as time permits, I'll become a regular here. Having read of your recent news regarding employment, it's comforting to see that you are still here, as sweet as ever, welcoming and helping other ROC-heads. Good luck in your future endeavors. :)
Have you taken your RL to the dealer yet? Make them aware of it if not.
I plan on a visit today.
I see you are from Ohio also. Maybe we're not too far apart and you can meet some of us on the August 14th Ridgeline Get-Together. You will love meeting U-H and Nicholas and their ladies. They really are family. Hopefully more members will be able to come too for lots of hugs.
Unfortunately, I probably won't be able to make it this time but hopefully I'll be able to connect at some point in the future. FYI, I'm in the Lima area (about halfway between Toledo and Dayton on I-75) and I'd like to be kept in the loop about future gatherings.
I need to get my hiney in gear and head to the dealership so bye for now.
-- ridged
Long Gone 07-06-2005, 09:30 AM Thanks! ROC (this site and its contributors) looks like a GREAT resource and I reckon that, as time permits, I'll become a regular here. Having read of your recent news regarding employment, it's comforting to see that you are still here, as sweet as ever, welcoming and helping other ROC-heads. Good luck in your future endeavors. :)
I plan on a visit today.
Unfortunately, I probably won't be able to make it this time but hopefully I'll be able to connect at some point in the future. FYI, I'm in the Lima area (about halfway between Toledo and Dayton on I-75) and I'd like to be kept in the loop about future gatherings.
I need to get my hiney in gear and head to the dealership so bye for now.
-- ridged
FANTASTIC.
Thank you...Good, keep us posted...and Oh, we'll miss you but Lima is not far from Brecksville. I will put you on my buddy list. ( no offense but everyone else is there too :D ) and I will keep you posted.
J.C. :)
BLUERIDGE 07-06-2005, 11:04 AM :cool: I JUST BOUGHT MY RIDGE AND ITS FUN BUT I NOTICED A WIND SOUND FROM THE WINDSHIELD IT SEEMED NOT NORMAL .ANYBODY NOTICED ?
BLUERIDGE,
There is a rather extensive thread regarding this very topic. If you use the search function and type in something like 'wind noise' you should find out how other members of this board have dealt with (and continue to deal with )this issue.
Welcome to the group.
Ultra-HOG 07-06-2005, 12:25 PM ROC-heads? ROC-heads? I think riged just called us ROC-heads... I like it!
Welcome aboard! Hope to see you in August.
Long Gone 07-06-2005, 12:59 PM :cool: I JUST BOUGHT MY RIDGE AND ITS FUN BUT I NOTICED A WIND SOUND FROM THE WINDSHIELD IT SEEMED NOT NORMAL .ANYBODY NOTICED ?
Congratulations Blueridge. Enjoy the ride.
We're glad you're here and welcome to the ROC family where the room is full of "ROC HEADS".
I like it too U-H.
:)
ridged 07-06-2005, 03:27 PM ROC-heads? ROC-heads? I think riged just called us ROC-heads... I like it! :D
Welcome aboard! Hope to see you in August.Thanks Ultra-HOG! I hope my schedule can be changed so that I can make the trip. We'll see what the boss says (my work week is Sat. through Tues.). :)
-- ridged
Yooper 07-10-2005, 12:17 AM I'm curious about the issue of the NAVI screen going dark. Is this still a problem? I have had a similar problem with some telephone test equipment I use at work. When the screen gets hot from sitting in the sun, the screen goes black. I wonder if this could be an issue with the dash mounted NAVI screen on the Ridge?
I'm glad that the leak issue has been resolved with most owners. It will be on the top of my list when I go to the dealer to buy a Ridge.
Good luck all
meanmachine19 07-18-2005, 10:32 PM Just when I thought my problems were over......
I again went to the same car wash (4th time).....and yes, wet carpets. This time it was wetter than the other times (trip #3 was no leak after the dealership 'resealed' the windshield and cleaned out tracking from the moonroof. There was moisture under the seats but NOT under where the mats were so possibly wet from the cleaning.
Anyway, I got no satisfaction from the service dept. because they could not duplicate the problem when running it thru their car wash. It almost got to the point where the service mgr was putting the blame on the car wash. I told him point blank that it don't matter what car wash, it should not leak. And I should not have to drive around and find more than one car wash to see that there's a problem. Three out of four trips caused leaks and getting the carpet wet under the floorboard on both sides. I even asked them on the first two trips to take it off the property to one of the local car washes and run it thru there. Did they? No, of course not.
Since we don't get a lot of rain here in AZ, I don't know how it will hold up under those conditions.
Perhaps tomorrow I will run a hose on it all day and see if it leaks. Service dept. insists it is not the windshield leaking......they want me to come in (2 hour drive) but I told them not without some type of game plan. I also told them I would be contacting AHM but the response was 'they are only going to tell you to make an appointment to get it checked'.
At what point do I take legal action? It's frustrating because I love this truck, even got a friend to buy one (from the same dealership). I already started researching AZ lemon laws in case they can't do any more, which is the tone I sense.
I will be reviewing all the posts here and see what everyone had done to resolve their problems. I copied posts and brought this down the first trip.
Last thing I wanna do is waste a day (or two) and drive back to Tempe where it has been averaging 115 degrees for the past week and a half.....
:mad: Thanks for letting me vent
Long Gone 07-18-2005, 10:49 PM Hey Kevin..did you see what they did to mine to repair it??
meanmachine19 07-18-2005, 11:23 PM Hi Ladyridge....I am going thru the thread now and printing out the prominent posts with results.....looking at post # 137 (yours) it mentions they sealed the area of where the windshield ends at the firewall...is that it?
steveberger 07-19-2005, 05:34 AM Check out my post #146 in this thread. It has the work order from my dealer. They had a hell of a time finding the leak. They originally reported it might be an AC drain line, but finally found it behind the right wheel well. Had to take a wheel well lining out and spray the hose up in there. They suspected it might be more of a problem while H20 was whipping around while moving so it was difficult to find while standing still in the garage.
Toobuku 07-19-2005, 03:39 PM I have washed mine 3 times since I have had it and it has not leaked on me. Please keep us posted ladyridge! :)
Long Gone 07-19-2005, 03:48 PM I have washed mine 3 times since I have had it and it has not leaked on me. Please keep us posted ladyridge! :)
Took the Lady through heavy rain and deep water last night and she came out dry as a bone. :D
chasam 07-30-2005, 08:27 PM Just an update,I dropped my truck off at the dealer on 06 jul,after meeting with the district manager,who happened to be a nice guy and have a grasp of the problem I was passed on the Honda mediation.Last night i was informed that Honda was replacing My truck with a new one,the process will take about 2 weeks.In light of my dealings with Honda I'm pleased with the result.I just wish it didn't take this long.There's hope for all us web footed ridge drivers after all.good luck to all as this is a great truck.
meanmachine19 07-31-2005, 10:00 AM Chasam, glad to hear they are doing the right thing for you. I'd like to hear more about your process with them. I've made three trips here so far. The AZ lemon law if 5 times for same problem.....
I haven't had the opportunity to take my RL to the car wash since taking it in earlier this week. I took it to a different Honda service dept. and they were all over it, with three mechanics/techs working on it for 5 hours. They read the posts (Thanks, Steve, JC) I provided them and found information in their system.
They drilled a drainage hole in the foam area, also sealed around the a/c condensation tube (that's all I recall from memory....)
So now that I have a few days off, I'll try to get to the car wash. Looks like another day of rain here in AZ (go figure....300 days of sunshine a year and can't have one on my days off to get it washed!)
I'll let you know the results.
Long Gone 07-31-2005, 10:57 AM Chasam, glad to hear they are doing the right thing for you. I'd like to hear more about your process with them. I've made three trips here so far. The AZ lemon law if 5 times for same problem.....
I haven't had the opportunity to take my RL to the car wash since taking it in earlier this week. I took it to a different Honda service dept. and they were all over it, with three mechanics/techs working on it for 5 hours. They read the posts (Thanks, Steve, JC) I provided them and found information in their system.
They drilled a drainage hole in the foam area, also sealed around the a/c condensation tube (that's all I recall from memory....)
So now that I have a few days off, I'll try to get to the car wash. Looks like another day of rain here in AZ (go figure....300 days of sunshine a year and can't have one on my days off to get it washed!)
I'll let you know the results.
Keep us posted Kevin. Lets pray this time it's right. Lemon law is 5 times?? Thats crazy. :eek: Only 3 times here in Ohio and I think thats too much for a new car. We'll all keep our fingers crossed for you buddy!!
Long Gone 07-31-2005, 01:58 PM Here is a picture I finally took of the area where they had to do a major caulking job to stop the leak. I wasn't able to photograph all the area but at least you have an idea of the general vicinty.
chasam 07-31-2005, 08:32 PM I'll agree with ladyridge,5 times seems excessive.In Fl. the 3rd time is charmed.I believe that support from your dealership goes a long way towards solving the problem,the liason person was very helpful as they try and keep repeat customers.Also Honda wants to keep their reputation,espicially in this competitive market with a new entry.Apparently Honda has their own parameters,concerning lost time with your vehicle for a reoccuring problem.
Try and work through the district manager,as he usally has access to the vehicle and can enlighten corporate on the problem.All due respect to "Lady Ridge",It looks like My next Ridge will be Amazon green not silver.Feel free to contact me if I can be of any assistance.
jeffiam 08-02-2005, 09:32 AM Here is a picture I finally took of the area where they had to do a major caulking job to stop the leak. I wasn't able to photograph all the area but at least you have an idea of the general vicinty.
ladyridge, is that area directly under the wheel well. on the bottom of it?
3SuperSports 08-15-2005, 07:13 AM I've had my RL for all of two weeks now, and I took it in this morning for "the leak". It poured on Saturday while my wife and I were out and when I got home, I checked around under all the mats and sure enough, the passengers side was pretty wet.
I'm crossing my fingers and hoping it gets fixed the first time and for good.
meanmachine19 08-15-2005, 10:37 AM Hey 3SuperSports, good luck. I had mine 'fixed' but will be taking it to the high pressure car wash for the first time since it was fixed two weeks ago. I will post the outcome as well as the work done. However, when I took it in, they said they had the solution in the system. It does have something to do with the insulation foam so they driiled some holes or something. See some of the other posts that better explain it.
Long Gone 08-15-2005, 11:31 AM ladyridge, is that area directly under the wheel well. on the bottom of it?
I just now saw this. Sorry.
The area that was repaired is under the hood at the hood arm area and travels down the side along the front passenger wheel well. Does that help??
Ridgeline-Fla 08-15-2005, 02:14 PM I took the 'Line to local car wash to clean the carpets, mats and give her a good scrubbin'. I pulled the rubber mat up for the first time today since I bought her 6 weeks ago and the mat was dry but the floor was wet. I have taken it through the free car wash at my dealership ( I have free car wash for life since I bought my 'Line there :D ) a few times and never saw any water coming in anywhere.
Also...the plastic was still on the floor under the rubber mat. I guess detail missed that one. Any suggestions before I take my baby in? :confused:
The water is probably from condensation... rubber mats over plastic will cause moisture to collect. Take the mats out for a while and see if your carpets get wet at all.
3SuperSports 08-15-2005, 07:52 PM Well, I got it back this afternoon and here's what the invoice says:
Water tested verified leak down inside of wheel well found various areas where water was coming in wiring harness at door repaired water still comes in found seam up higher by windshield sealed with sealer re-tested water still comes in checked with mirror and light found water coming in but hard to see where water was coming in from called tech line they sent up to date info on how to re-route water performed procedure and re-tested no water coming in.
Sorry about the lack of punctuation, but that's exactly how it reads and I decided not to try to clean it up.
Anyway, I hope that's the end of it. Thanks to all of you for posting your experiences so far. It did help. I left a print out from this topic, of the different leaks found and thier solutions, on the console. I got a call from the tech once I got to work and he asked me about it, where I found it etc. I think it made them look at all possibilities.
methodtim 08-15-2005, 08:30 PM Score another one for the ROC! :D Glad to see everything worked out 3SuperSports.
chasam 08-19-2005, 08:51 PM Just to update all on My soggy saga.met today with the National medation rep.and did an equity swap for a new Amazon Green RTL,It's been 45 days since I last saw my old truck and am getting reaquainted with the Ridge all over again.I'm pleased with the outcome but the time interval made the process frustrating.I was impressed with the mannert Honda handled the complaint.
arteegee 08-19-2005, 10:14 PM Great news chasam. Every time I read this thread I am compelled to go check my carpets. Still dry after 90 days and lots of rain. :D
Long Gone 08-20-2005, 05:24 AM Great news chasam. Every time I read this thread I am compelled to go check my carpets. Still dry after 90 days and lots of rain. :D
ALL RIGHT!!
Me too. Dry as a bone.
:)
comquat1 09-25-2005, 09:33 AM Just found my passenger footwell very wet yesterday, I was tipped off my mustiness smell in the cabin. Carpet looks like crap, my guess is this has been this way for a while. Can't believe it took this long, I've owned the truck since May! :(
Long Gone 09-25-2005, 09:43 AM Just found my passenger footwell very wet yesterday, I was tipped off my mustiness smell in the cabin. Carpet looks like crap, my guess is this has been this way for a while. Can't believe it took this long, I've owned the truck since May! :(
Make sure you print this thread and take it to your dealer if they don't know the fix yet. Keep us informed as to the progress.
Good luck!!
okiem3 10-01-2005, 01:38 PM Great. Ridgeline parked at work today while it rained. I get in to leave. As soon as I hit the gas to move forward, it was like somebody dumped a small bucket of water on my feet! I couldn't believe how much poured out onto my feet.
I call my dealer to gripe, and they play dumb like they've never heard of this. Taking it in Monday for the service dept.
Long Gone 10-01-2005, 01:51 PM Great. Ridgeline parked at work today while it rained. I get in to leave. As soon as I hit the gas to move forward, it was like somebody dumped a small bucket of water on my feet! I couldn't believe how much poured out onto my feet.
I call my dealer to gripe, and they play dumb like they've never heard of this. Taking it in Monday for the service dept.
They, meaning that particular dealership, may not have. It's not a TSB through Honda as of yet. ( as far as I now ) Just print this thread out, hand it to the SM and don't allow them to put you off. I started this thread and many have joined and mine is now fixed as are others. Good Luck..keep us posted. Be sure to demand new carpet throughout your RL if they decide to bulk on you. :)
JOZ RIDG 10-01-2005, 02:40 PM [QUOTE=okiem3]Great. Ridgeline parked at work today while it rained. I get in to leave. As soon as I hit the gas to move forward, it was like somebody dumped a small bucket of water on my feet! I couldn't believe how much poured out onto my feet.QUOTE]
okiem -- I think you have finally answered my question on leaks.
I live in So. Calif. No rain! I asked for help on this problem under "Miscellaneous/General Ridgeline Discussions)...(if you are having second thoughts) and got nothing. I thought maybe I was using an invisible keyboard. ;) Probably posted it in wrong area.
Essentially I wanted to find out if you had to be DRIVING in the rain to find a leak because some post's state the water enters from under the wheel wells through the lower dash area. I might not drive in the rain for quit some time. You stated you were parked it the rain and it leaked quite a bit.
My other post also asked if just running water over the roof or windshield area would help me determine if I have the leak problem. What do you think, will that work and how hard was the rain? No rain here!!!
Thanks.
Joe
okiem3 10-01-2005, 06:57 PM Essentially I wanted to find out if you had to be DRIVING in the rain to find a leak because some post's state the water enters from under the wheel wells through the lower dash area. I might not drive in the rain for quit some time. You stated you were parked it the rain and it leaked quite a bit.
My other post also asked if just running water over the roof or windshield area would help me determine if I have the leak problem. What do you think, will that work and how hard was the rain? No rain here!!!
Joe
I didn't drive in any rain. It only rained after I parked it, and quit before I left work. Yes, it rained hard. There was NO water in my vehicle until the vehicle moved forward...that's when it dumped from under the dash onto my feet and also in the front passenger footwell. The rear has no water at all, only the front on both sides. Needless to say, I'm pissed. 10 day old vehicle worth over 30K (let me rephrase that...COST over 30K), still had the new car smell going, and now it's gonna smell like mold. Great.
To summarize...driving has nothing to do with rain getting in.
Trip #1 to the service Monday...3 more to go for the lemon law to kick in in Oklahoma.
ff-fritz 10-03-2005, 08:38 PM My Ridgeline leaks from the handle bar on the passenger side pillar. Anyone else have a leak there? My first trip the the dealer they said they ran water on it for a while and it didn't leak. They couldn't find the problem they couldn't fix it. Then they did a 1/2 ass wash job and put swirl marks all over my paint. On my brand new beautiful black truck. I'm bringing it back this Wednesday. Supposedly they now can fix the leaking problem, and they are going to detail it too. I hope it comes out good, because i'm not happpy right now.
JOZ RIDG 10-03-2005, 10:47 PM My Ridgeline leaks from the handle bar on the passenger side pillar. Anyone else have a leak there? My first trip the the dealer they said they ran water on it for a while and it didn't leak. They couldn't find the problem they couldn't fix it. Then they did a 1/2 ass wash job and put swirl marks all over my paint. On my brand new beautiful black truck. I'm bringing it back this Wednesday. Supposedly they now can fix the leaking problem, and they are going to detail it too. I hope it comes out good, because i'm not happpy right now.
That really sucks about the swirls in your black paint. It really irks me when you take a vehicle in for a problem and the service personnel cause other problems. They should know that black takes extra care. Bitch to the service manager.
The leak near the grab handle on the pillar sounds like a windshield leak.
CAUTION! Don't let them make that worse if they remove the windshield. If they R&R the windshield make sure it fits right and isn't raised up more in one area than another. Search the forum, there have been quite a few posts regarding problems with windshield R&R's where they had to do it over to get it right. One that I remember is they have to remove every bit of the mastic and sealants to get a proper fit which should be obvious. I dont know if Honda Dealerships do their own glass work. They may job it out and then you never know what you get.
Good luck and don't settle for anything less than perfection.
Koopaindy 10-08-2005, 06:05 PM I had a leak on the passenger side which I posted about. Today was the first soaking rain I have driven in since it was fixed and everything was dry as bone. :) Very happy about that.
Long Gone 10-08-2005, 08:12 PM My Ridgeline leaks from the handle bar on the passenger side pillar. Anyone else have a leak there? My first trip the the dealer they said they ran water on it for a while and it didn't leak. They couldn't find the problem they couldn't fix it. Then they did a 1/2 ass wash job and put swirl marks all over my paint. On my brand new beautiful black truck. I'm bringing it back this Wednesday. Supposedly they now can fix the leaking problem, and they are going to detail it too. I hope it comes out good, because i'm not happpy right now.
Running water on it will not necessarily help them. They did that with mine and didn't find the leak until they drove through water. Make sure you take this thread with you and make them read it.
Good luck. :)
SnowRidge 10-09-2005, 11:14 PM I have read this whole thread and I'm not sure if someone else has the same problem I am having. Just rained today after the truck was parked. Checked for leaks and found droplets of water running from the pillar at the back of the rear passanger side down to the carpet just to the right side of the rear seat. The carpet was damp. The water was coming out of the plastic covering the pillar about 3/4 up the pillar where there is a horizontal break in the trim where they overlap each other. The water has to be coming from the top somewhere. I have a roof rack but do not know if that could cause any of the problems. If any one else has had this problem let me know.
I had the windshield replaced from the get go because of wind noise and there does not seem to be any moisture up front. Is it possible that water could be coming from the moonroof??? :confused:
Ridgelude 10-13-2005, 02:46 PM Just drove from Lake George, New York to Northern Virginia. About 80% of the trip was in the driving rain that is playing havoc with the North Eastern States. When we got home the interior was bone dry. I am quite relieved. Up until the past few days I've driven very little in the rain. We've had a drought in Virginia the past 2 months.
GO HOKIES!
swampler 10-13-2005, 02:50 PM GO HOKIES!
My Dad graduated from Va. Tech. Their football has been exceptional the last few years!
SamConn 10-14-2005, 09:45 AM Hey everyone, I am in the market to buy a Black RTL and would like to know if the water leakage issue has been diagnosed yet or if anyone has had any luck finding the cause of the problem. I'm just trying to gather as much information as I can about the truck before I purchase and this problem would be one major reason why I would not buy the truck. I have had water leakage issues in my past vehicles and don't want to deal with them again. Thanks!
swampler 10-14-2005, 10:24 AM I have a black RTS that I bought on April 30. No water leaks as of yet, knock on wood.
I read that the problem has been fixed at the factory.
gpruchniewski 10-14-2005, 10:25 AM Hey everyone, I am in the market to buy a Black RTL and would like to know if the water leakage issue has been diagnosed yet or if anyone has had any luck finding the cause of the problem. I'm just trying to gather as much information as I can about the truck before I purchase and this problem would be one major reason why I would not buy the truck. I have had water leakage issues in my past vehicles and don't want to deal with them again. Thanks!
I bought mine in July and it has been raining pretty good this month and I've yet to have an water leakage, (knocking on wood)
SamConn 10-14-2005, 10:29 AM If the factory fixed it did they report what the cause was? I'm just curious as to the cause so if it does happen then I may be able to fix or direct someone to the problem. Was this only occurring on the 05's?
swampler 10-14-2005, 10:34 AM If the factory fixed it did they report what the cause was? I'm just curious as to the cause so if it does happen then I may be able to fix or direct someone to the problem. Was this only occurring on the 05's?
There is no 05 Ridgeline. They were introduced as an 06. I think it was a seam that didn't get welded, if I remember correctly.
SamConn 10-14-2005, 10:39 AM Ok, thanks for the info. Sorry about the model year mistake; I'm new to the Ridgeline so I made that mistake. Anyway, I have not test driven one yet and I'm thinking about doing it this weekend and then I should have my mind made up. It will be nice to be able to finally have the kids sit in the back seat and have adequate leg room.
denvrfan 10-14-2005, 10:48 AM Just look for a high vin number on the lot. 16000 and higher counting right to left. As all of us owners can attest, you are considering a wonderful vehicle. I've had mine for 7 months and keep marveling at it's versatility and comfort. I think you'll be impressed- go for it.
Whaleya 10-14-2005, 10:49 AM One leak was due to a soundproofling block near the front passanger's foot.
Solution was to drill up and down through the block and an angle and next to seal the drill hole in the sheetmetal, thus leaving a path for the water through the soundproofing block but keeping it from getting into the cab.
SamConn 10-14-2005, 10:54 AM I appreciate all the information on this topic. I am sorry that some of you unfortunately had to deal with this problem until it was resolved.
T Mac 10-14-2005, 11:03 AM I assume that Honda does this across the board, but when I toured the East Liberty plant and they were running Elements and Civics through the lines - EVERY vehicle underwent leak tests before it left the area. So, not sure if this occurs later or how it gets/got missed.
lowrider90 10-14-2005, 11:17 AM Ok, thanks for the info. Sorry about the model year mistake; I'm new to the Ridgeline so I made that mistake. Anyway, I have not test driven one yet and I'm thinking about doing it this weekend and then I should have my mind made up. It will be nice to be able to finally have the kids sit in the back seat and have adequate leg room.
I have 1400 miles on mine now.
Lately we have heavy rain here in NE, I was expecting to find a leak. And I did.
A very small leak right underneath the gas pedal. I like you read about the leaks prior to buying. But have never read about a leak like mine. Nevertheless, Don't make a mistake,test drive it no matter what. It drives way to good to pass it up!!
anyway, I got under the truck, Honda has done a great Job of sealing the ridge from water. the one spot that did not have a sealant (right underneath the gas pedal) has a place to leak water, but only if you go through deep puddles like I have or in extremely heavy rain.
No other leaks have showed up. I will have the dealer take care of it when I need to service it.
STOP THINKING ABOUT LEAKS AND GO TEST DRIVE IT, THEN MAKE DEAL! AS I KNOW YOU WILL!
lincill 10-15-2005, 07:47 AM bought my ridgeline in june. i did not think anything about water leaks until i found this sight. i live in ill so we had a very dry summer. two weeks ago i checked under my floor mats and sure enough the carpet under the floor mat on the driver side was wet. took my truck to dealer and they seald a seam near the multiplex unit. called honda very nice and i now have a complaint number. still not convinced the problem is fixed. going to the car wash today for a high pressure wash. how could a seam not be seald at the factory? very unhappy. :mad:
meanmachine19 10-16-2005, 07:29 AM One leak was due to a soundproofling block near the front passanger's foot.
Solution was to drill up and down through the block and an angle and next to seal the drill hole in the sheetmetal, thus leaving a path for the water through the soundproofing block but keeping it from getting into the cab.
I bought mine on April 30th and had this problem. They finally got the problem fixed on the third try (because they hadn't heard enough about it at the time) and it was done as described by Whaleya. They said this soundproofing block prevented proper drainage. I only had problems when going thru a high pressure car wash.
I am happy to report this fix took care of the problem :D
So don't worry, if you find you have it, they know what to do, and they can get it done in under a day.
BIGBLOCKDODGE 10-17-2005, 05:23 AM Ut oh. Yesterday i flipped up the driver side rear seat and it looked like a pool! Anyone having problems with the rear leaking? If so did anyone find out where it's coming from? :(
We've had almost two weeks of non-stop heavy rain. All bone dry in my Ridge.
flymuck 10-17-2005, 08:29 AM Ut oh. Yesterday i flipped up the driver side rear seat and it looked like a pool! Anyone having problems with the rear leaking? If so did anyone find out where it's coming from? :(
Look at SnowRidge's post (3 above yours) -- maybe that's the same issue?
Good luck to all of you... It hasn't really rained yet here in SoCal since I bought my RL, so I'm still just keeping my fingers crossed...
diablo 10-17-2005, 09:13 AM New to the site, I just ordered mine build date end of this month should get her 8th to the 10th of Nov. Here in Canada the models are Ex Exl Exl navi, I ordered the EX in black. First time honda auto owner, raced their CRs mx bikes for years if their truck is anything like their bikes the north american truck industry as we know it is in more serious trouble!! Diablo
BIGBLOCKDODGE 10-17-2005, 04:25 PM I have read this whole thread and I'm not sure if someone else has the same problem I am having. Just rained today after the truck was parked. Checked for leaks and found droplets of water running from the pillar at the back of the rear passanger side down to the carpet just to the right side of the rear seat. The carpet was damp. The water was coming out of the plastic covering the pillar about 3/4 up the pillar where there is a horizontal break in the trim where they overlap each other. The water has to be coming from the top somewhere. I have a roof rack but do not know if that could cause any of the problems. If any one else has had this problem let me know.
I had the windshield replaced from the get go because of wind noise and there does not seem to be any moisture up front. Is it possible that water could be coming from the moonroof??? :confused:
Must be soemthing with the white ridge's! I dotn have a roof rack though
jaiden 10-17-2005, 06:54 PM New to the site, I just ordered mine build date end of this month should get her 8th to the 10th of Nov. Here in Canada the models are Ex Exl Exl navi, I ordered the EX in black. First time honda auto owner, raced their CRs mx bikes for years if their truck is anything like their bikes the north american truck industry as we know it is in more serious trouble!! Diablo
Welcome to the ROC diablo!
SnowRidge 10-17-2005, 09:33 PM Hey BIGBLOCKDODGE,
I have used the hose over the truck and took it through the car wash and have not been able to replicate the prior leak. I'm hoping for another rain to see if it happens again. It may rain tonight or tomorrow. Will let you know.
BIGBLOCKDODGE 10-18-2005, 05:44 AM I was thinking i left the window open but the seat or door panel wasnt wet
bigheadnj 10-18-2005, 08:52 AM Well it happened to me. We had 8 or 9 straight days of rain here in NJ so if it was ever going to happen, now would be the time. I smelt a foul smell in the RL on Friday, left the windows open in the garage (where it's parked every day) to get some air. I thought the kids may have left behind something in the back seat. The next day, smell still there so I decided to have a look around. Almost immediately I put my hand down on the carpet and noticed it was wet. I pulled the rear mat back and found the entire back was wet. I found the same situation in the front passenger and drivers areas as well. The carpet was saturated, water actually appeared if you pressed down. I am not sure that anger is the emotion that is running thru me now, it's more like disappointment. I've read the possible problems and possible fixes, but I don't have much confidence in my dealer. It went in this morning and I hope to have an idea what's up by the end of the day. Right off the bat the service manager said we will replace the carpeting, I was happy to hear that without having to argue for it, but I said let's just make sure the problem is really fixed. I leased this vehicle on purpose, first year of a completely new product will probably have some issues. I would love to buy one of these, but I'll wait till my lease is up first. From reading all the posts regarding this issue, this is what I think I know:
There is no formal TSB or recall on this issue ?
The windshield and/or gasket may be part of the problem ?
The seams on the A-pillars were not properly finished ?
The clips allowing wiring harness thru the firewall were not correctly sealed ?
The soundproof block may need to be modified (behind the gas pedal) ?
Something about a leak coming from the wheelwell ?
It seems there have been quite a few reported issues and most have been resolved completely, even if it took a few tries. One member even had a vehicle replaced. Guess its just sit back and wait now. I'll update as I get more info.
Tex's Ridge 10-18-2005, 09:09 AM I'm sure I cannot come up with the right answers for your leaks...I do want to relate a story. I had a 97 Grand Cherokee Laredo. Every once is a while, the passenger side would get flooded in front and rear, after a rainstorm. I took it to the dealer a couple of times while it was still in warranty and they could not find anything wrong. Four years later, after several flooding, I found the problem by putting two and two together. I realized that the flooding only occured after my wife had ridden with me. Everytime she exited the Jeep, she would unclip her seatbelt, and climb out without allowing the belt to retract. Consequently, it hung up and would get caught in the door, and the door seal would not seat. The last three years before I traded it in, were flood free.:rolleyes:
bliss53 10-18-2005, 09:17 AM My truck does not apear to have this problem but I spoke to a dealer service manager and he said that a seam above the left front wheel well was not sealed properly on some trucks and that the repair involves resealing this seam.
bigheadnj 10-18-2005, 03:25 PM Got a call from the dealer a short time ago, there seemed to be a leak near an A-pillar, there was no place or inadequate places for water to go so they drilled new opening or openings for the water to evacuate. They will dry out the truck and reinstall new carpet and padding tomorrow or as soon as they come in. I should expect to get my truck back tomorrow some time. Not sure if this will solve the problem, but this seems to be the process that is in place. Any thoughts out there?
Thanks,
Big
RTL44 10-18-2005, 05:21 PM Got a call from the dealer a short time ago, there seemed to be a leak near an A-pillar, there was no place or inadequate places for water to go so they drilled new opening or openings for the water to evacuate. They will dry out the truck and reinstall new carpet and padding tomorrow or as soon as they come in. I should expect to get my truck back tomorrow some time. Not sure if this will solve the problem, but this seems to be the process that is in place. Any thoughts out there?
Thanks,
Big
I don't know about anyone else, but if they drilled a hole in my truck to let water drain out of it that never should have been in there in the first place, I'd be insisting on a new truck. This is just insane! How many people does this have to happen to before they put out a TSB?
StanInNJ 10-18-2005, 05:52 PM I have the water leak problem too after all the rain we got for 8 days straight. The entire carpet (front and rear) was soaked. I must of vacuumed out a gallon of water. The dealer told me they found the leak and said it was coming from the passenger side kick access panel. They said that they are going to replace the carpet as well. They told me that they ordered the carpet and will have it over night expressed and have the truck back to me in a couple of days. It's been a week now and I am still don't have my truck back! They told me that they don't know when the carpet will arrive and had no way of finding out if the carpet was shipped at all as of today. What kind of BS is this that Honda can't track their own internal shipping status. So much for overnight express. They did give me a loaner truck (Dodge Ram 1500 quad) and what a piece of crap it is compared to the Ridgeline. You don't realize what a great truck the Ridgeline is until it is taken away from you.
rms56 10-18-2005, 08:51 PM "You don't realize what a great truck the Ridgeline is until it is taken away from you."
And you shouldn't have to...maybe time for a little ROC email pressure!!!!!!!
SnowRidge 10-18-2005, 09:41 PM Well it did rain and the truck leaked again. It must be a slow leak. As you can see from the following picture, it was dry from the top down to this point.
2459
Then at the seem, the water was coming out and dripping down to the carpet. The window seals were dry and the door seals were dry. Not sure where it is coming from.
2460
2461
2462
2463
Has anyone seen anything like this? The only thing that I can think of is that the roof rack mount might be leaking. Any thoughts?:confused:
JOZ RIDG 10-18-2005, 10:30 PM [QUOTE=SnowRidge]Well it did rain and the truck leaked again.
QUOTE]
I read at another Ridgeline forum where a couple of members found what they called an "inadequate looking rubber gasket" that they silicone sealed.
They found it while installing the back up camera. They said they had to remove a panel on the rear edge of the roof. The one that surrounds the top brake light.
They both said that the way the gasket looked it would probably leak into the back seat area. So they silicone sealed it when putting the panel back.
It sounded like either a gasket around the top brake light or for the whole panel that goes across the whole rear edge of roof. I dont remember if it was a solid rubber gasket or the foam rubber type.
A few members here in the ROC forum have self installed the back up camera and I wonder if they remember the gasket and if it looked ok.
Good luck, I'm still looking for leaks too. Just had first hard rain. BTW what is you s/n and date of build. Mine is (5)17127 and 04/2005 build date.
another ridgeline with a passengerside bird bath
I bought this truck at the end of june and although it has been a fairly dry summer here in the north east, there were enough rainy days that I thought I had escaped the dreaded leaky interior, as I had checked it several times after heavy downpours. Well last week proved to be the ultimate test and the ridge failed. The passanger side front has standing water under the matt
and the rear carpet with the seat lifted up is damp. The dealer is picking up the truck on thursday. Of course when I spoke to the person in service they said that they had never heard of this problem. I want to thank everyone on this site for all Info.:mad: I actually canceled a deal at one dealer because the truck they were trying to sell was in that early vin#. Everyone should be on the lookout for this problem regardless of when the truck was manufactured.
I would like to hear from the member who have had this problem fixed to there satisfaction
Thanks
Paul
just wanted to let everyone know that the sad face posted in the body of the text was not suppose to be there I clicked the the wrong button
Thanks
Paul
Whaleya 10-19-2005, 09:11 AM On the rear of the roof there is a plastic trim section that contains the brake light, FM, Xm antennas, it goes across the entire width of the roof.
It is attached to the roof with small clips, the clips are not the problem.
On the roof there are plastic clip receptacles pressed into the roof sheetmetal. Around the top flange of each of these little clip receptacles there is a thin foam gasket which is compressed when the clip receptacle is pressed into the hole in the sheetmetal.
Honda says NEVER reuse these things... so I took them out and replaced them when installing the camera. The problem is that in taking them out the sheetmetal can get slightly distorted which will cause the THIN gasket not to seal very well.
When I installed the new clip holders I put a dab of silicone on the gasket for each one.
I didn't have water issues before or after the camera install, but I just didn't like the look of the gasket Honda provided.
Cliff Izer 10-20-2005, 08:25 AM RTL with 2300 miles and it has been back to the dealer 3 times for rear compartment leaking. The last time they replaced the WHOLE rear glass assembly and stinky carpet!!
So far OK but they had the truck in so many pieces I don't think I want it any longer. Also, it has rattles and squeaks it did not have before. I'm not happy with the dealer who has been in denial from the beginning or now the truck itself.
I'm considering going to Honda and demand a new truck.
I took the 'Line to local car wash to clean the carpets, mats and give her a good scrubbin'. I pulled the rubber mat up for the first time today since I bought her 6 weeks ago and the mat was dry but the floor was wet. I have taken it through the free car wash at my dealership ( I have free car wash for life since I bought my 'Line there :D ) a few times and never saw any water coming in anywhere.
Also...the plastic was still on the floor under the rubber mat. I guess detail missed that one. Any suggestions before I take my baby in? :confused:
flymuck 10-20-2005, 09:14 AM RTL with 2300 miles and it has been back to the dealer 3 times for rear compartment leaking. The last time they replaced the WHOLE rear glass assembly and stinky carpet!!
So far OK but they had the truck in so many pieces I don't think I want it any longer. Also, it has rattles and squeaks it did not have before. I'm not happy with the dealer who has been in denial from the beginning or now the truck itself.
I'm considering going to Honda and demand a new truck.
Cliff, that really stinks. Did you see the thread about the lemon laws?
http://www.ridgelineownersclub.com/forums/showthread.php?t=517&page=3&highlight=lemon
According to this link, Georgia has a 3-strikes lemon law:
http://autopedia.com/html/HotLinks_Lemon2.html
It sounds like the dealer finally fixed the problem on the third try, but I'll bet you could still argue that the truck is not the same, what with all the other problems... I'd call Honda (not the dealership) and see what they'd do (actually, first I'd ask LadyRidge what she recommends ;) ).
steveberger 10-20-2005, 10:12 AM I would like to hear from the member who have had this problem fixed to there satisfaction
Thanks
Paul
Paul, much earlier in this thread (page 15 post 146) I scanned and posted the repair order from my dealer who fixed my leak. It goes into some detail. The leak has not reoccurred.
Find this, print it, and take it to your dealer. It has all my dealer info so they can call and maybe one can assist the other. Do you think dealers do that?
Steve thanks for the info. I have just now had time to read through the entire thread.
golf12dude 10-20-2005, 04:53 PM They, meaning that particular dealership, may not have. It's not a TSB through Honda as of yet. ( as far as I now ) Just print this thread out, hand it to the SM and don't allow them to put you off. I started this thread and many have joined and mine is now fixed as are others. Good Luck..keep us posted. Be sure to demand new carpet throughout your RL if they decide to bulk on you. :)
the thread refers to your meet in clev. not a leaky interior ?????:confused:
arteegee 10-20-2005, 05:40 PM Hey Cliff, where did you buy your RL?
chasam 10-20-2005, 08:17 PM Paul,I had a leak problem on a Silver Ridge,purchased in March,After trying to fix the leak on 3 occasions,I did an equity swap for a Green Ridge in July.The Dealership Techs did everything they could to remedy the problem including removing the frontclip of the vehicle and gutting the interior.The problem seems to be a manufacturing one not something that could be fixed by the service department.I too had concerns about the integretry of the vehicle in the long term.All told it took 62 days ,but the end result was worth it.I love my new truck,took a 10 day trip to Ohio and it was great.
Just keep checking under your mats espically after driving through a downpour.
rms56 10-20-2005, 08:43 PM Can you elaborate on the equity swap? I'd hate to think that it would cost more to buy a vehicle that doesn't leak!!!!!!
Thanks for the reply ,I got the truck back from the deaaler last night. By the way the dealer could not have been more cooperative. They picked my truck up left me a loaner car and returned the truck that evening. They gave me a copy of the service bulletin which I will scan and post later. It is suppose to rain again this weekend in the northeast so I will have my fingers crossed.
Thanks
Paul
chasam 10-21-2005, 08:55 PM The equity swap was vehicle for vehicle,with the dealer installed accessories installed.The accessories were new,and ordered and installed by the dealer.Full credit was given for all monies allready paid.Plus registration fees were covered by Honda.By the way I just got 2 new warranty change booklets today.
The process was time consuming but I feel Honda Treated Me Right,Infact we just bought a new 06 accord last week.So i'm pleased with how the matter was handled and pla to be a Honda customer for quite awhile.
BIGBLOCKDODGE 10-24-2005, 05:43 PM ANY UPDATES ON RIDGE"S WITH A LEAK UNDER THE REAR SEATS???
This is drivng me crazy. Anyone pin point where they think it's leaking from? My truck shows no noticeable signs expect for the carpet beign wet. No palstic trim,headliner,seats show evidence of water-i believe its' leaking somewhere under the carpet????:eek:
GJRUGBY 10-24-2005, 07:18 PM Mine was leaking, slightly, below the right rear side airbag where the interior trim pieces meet. I believe there is already a member who posted pics of this leak...mine is the same. My dealer blamed it on the installation of the Access Cover Tonneau cover...what a joke. I tried to find it myself, but alas, no leak. At least it only leaks when it rains and I am driving.
George
SnowRidge 10-24-2005, 07:26 PM I posted those pics last week, but I have not had a chance to get it back to the dealer. Hopefully I will soon, but it is a 3 1/2 hour drive to where I bought it. Will post again once I find out where the water is coming from.
MarkCobra 10-24-2005, 08:40 PM I dropped my Ridge off to the dealer Last Monday 10-17. My truck was initially scheduled to be repainted last week because of the defects throughout as well as the rear bumber peeling.
That previous week it rained in South Jersey for 8 days in a row and sure enough my passenger side carpets front & rear were soaked.:mad: So I called the dealer and told them about it and of course they didn't know anything about any leaks. So I printed out some pages of this thread and and told them alot ridgeline owners are having this problem and Honda knows about it. So when I called last Thursday for a status update the body shop manager said they had fixed the leak. She didn't know how but only that it was fixed.
I still don't have the truck back because now this week it's getting repainted.
2 weeks without the ridge. I'm going thru withdraw.
I will let everyone know via this thread how the leak was fixed later this week when I get my Ridge back.
Mark
BIGBLOCKDODGE 10-25-2005, 05:19 AM I'd leak myself. Really dont want to take it to the dealership and have them rip it apart,especially being the first one they would be doing because they never heard of the problem . I think i'll get a smoke machine and see if i can find the leak that way. The next nice day im going to pull the rear seats and lift the rear carpet to get a better look.
captmiddy 10-25-2005, 12:59 PM Warranty coverage can be done at any dealership, you do not need to go back to the dealership you bought the vehicle from. I generally don't go back to my sale location because, well, their service department is sort of bad.
flymuck 10-26-2005, 02:01 PM There are too many pages for me to search through on this thread... but in case it hasn't been posted, here's the TSB for the leak in the front...
http://www.alldata.com/tsb/Honda/1127977200000_1129100400000_05-045/451.html
farmguy 10-31-2005, 12:37 PM Mine was leaking, slightly, below the right rear side airbag where the interior trim pieces meet. I believe there is already a member who posted pics of this leak...mine is the same. My dealer blamed it on the installation of the Access Cover Tonneau cover...what a joke. I tried to find it myself, but alas, no leak. At least it only leaks when it rains and I am driving.
George
I have now developed the exact same leak, right side rear, after about 3000 miles. :(
I originally did the water test and have been checking anytime I washed it or ran into some rain,but nothing til now. Mine is also relatively small, at least compared to some I read about here, but it occurs also when parked. Maybe it has been there and not noticeable since it is small and we are just now getting into the rainy time. (Contrary to popular belief, it DOES NOT rain here all the time, but don't tell anybody!);)
I am WHITE, just like BigBlockDodge and Snowridge...... hmmmm...?
BBD, is yours right, left or all over under the back seat?
Good pics, SnowRidge, they duplicate my leak exactly. I could push on the upper plastic trim just above the seam and a few more drops would come out. Dry above there.
My carpet has not been soaked, I am getting a tablespoon or two at a time, and thanks to 303 FabricGuard, it beads up and doesn't soak in. (I did the entire interior with this after I saw how easily the fabric water spots. )
Was kinda hoping I could get some info here on fixes before going in to my dealer. I would like to avoid more trips in than necessary by giving them as much info as possible. Also have the AM band radio static problem that doesn't seem to have a TSB or a definite solution.
Will let yall know if I get it solved before any of you.
Snow... you should just go to your closest dealer. If they are any good, they will be happy to help you out so they can get some future business, and because it is simply the right thing to do! Guess I'm lucky.... my dealer claims to be the highest rated in the region (state?) .... we'll see!:p
SnowRidge 10-31-2005, 01:22 PM My dealer is 3 1/2 hours drive and the closest is 2 hours drive the other way. I haven't been able to get to either one, but I expect to in the next couple of weeks. Mine does not leak a lot either and it is on the rear right side. No carpet damage yet. I will print out the replies of others with the similar problem when I go into the dealer to show them that I am not the only one with this problem. Good luck and keep us posted.:)
kc135mech 10-31-2005, 08:30 PM As of tonight I noticed a leak in my rear seat area. It appears to be wet aft of the seat rail and towards the passenger side. At first I thought it was my dog but it smelled musty and was damp. Nobody has rode in the back so I'm ruling out anything being spilled or somebodys shoes. Most of the posts talk about the front seat area being wet so I'll wait for other people to write back to maybe find out some other indicators that would help me diagnose this problem. Thanks everybody for any help you can assist me with. My RTL w/SR is black with the VIN 520246 and has about 4000 miles on it. :confused:
Biker 11-01-2005, 05:57 AM I too just found a puddle under the rear seat, drivers side. I had thought I was out of the woods on the leak issue because it had been sitting in a few driving rainstorms with no leaks. The only difference this time was that I was parked on a steep driveway with the front end uphill. :mad:
MarkCobra 11-04-2005, 02:08 PM UPDATE:
It only took a little over 2 weeks but I finally have my truck back. It was at the dealer for the water leak in the passenger side front and rear and a total repaint job. I had white dots throughout the black paint and rear bumper peel.
Just if your curious the paint job came out great and I am happy with that.
The water leak however I'm not sure about. When I got the truck back they had just finished washing it so later that nite I decided to test the carpets and wouldn't you know they were soaked. The dealer told me they had done the fix via the TSB and that they shampooed and dried the carpets. They did that a week and half ago. I called them back and told them what I had found and they said they talked to the honda rep and they would try and fix the leak again and also replace the carpets as well. On top of that my XM radio wasn't working so I had to have them check that. Turned out it was disconnected when they were doing the work so they reconnected it. Of course now I am going to have to leave the truck again with the dealer and be without the ridgeline for almost a month.
I'm not real happy now. I've been singing ridgeline praises from the begining knowing about the different issues. I love the truck but I'm not so sure this leak can be fixed properly. I even called another dealer and asked if they heard about the water issue and if they had fixed it and the service guy said he knows nothing about it. I even told them they should of because there is a TSB on it. Nope no problems with are Ridgelines. Whatever.
Obviously I'm venting but I was looking at some Cadillac Escalade EXT pickups today and I'm really not sure if I'm going to keep the ridgeline and see if dealer can fix again or demand my money back and get a EXT.
Mark
MarkCobra 11-05-2005, 11:00 AM Just to make matters worse today my driverside interior door handle broke. I have to roll down the window and use the outside handle to get out.
Mark
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