LEER truck cap warning

[WHAT?]

Attached are some pictures of my leaking LEER cap. It looks good from the outside on the passenger side (the driver side sticks about about 1.5" too far) but there are several things you should know before dropping $1800.

1. They leak.
2. They are evidently hard to install. Took Anchor in Salem, VA almost 4 hours and they still couldn't get it on straight (they also accidentally drilled an extra set of holes and couldn't figure out how to adjust the tailgate glass).
3. LEER has been unresponsive to any of the questions I have asked about how to adjust the cap.
4. Huge blindspot on the sides, those big windows acutally cover about 3" of fiberglass so you're only left with a 3-4" strip of window when looking out from inside.

I probably would have bought the Pilot or a Tacoma had I known all this going in, it's just been a huge hassle.

My particular cap has a poor fit on the drivers side and the dealer (Anchor) says they can't fix b/c it's a LEER mold issue. However, it leaks from both sides and a little from the top near the brake light. Not a huge deal as my dogs are always sloppy/muddy but it's nice to know.

I have more high quality pictures but they're a pain to upload. Any specific requests or angles?

[Rick Walker]

Did you buy it directly from Leer or from Anchor?
If you bought it from Anchor make them reorder a new one that fits. Especially since they are saying it has a manufacturing defect.
If you bought it from Leer you should still go after them for a replacement. Problem is that Anchor's not going to want to install a replacement for free so you'd need to work out some allowance from Leer.

Don't just accept it when it looks like that.

There should be a warranty, right???

[Jay Cee]

Thanks for the heads up. That's one of the real advantages to reading the threads on this site. Much appreciated.

When you say unresponsive, are you emailing them? Maybe you can call someone and if you don't get any help ask for a supervisor or second level support. Let us know how you make out.

[oldcoastie]

I saw a Leer installed on a Ridge at the dealer's showroom. It looked nothing like the fit on yours. Something's not right with yours, or so it seems.

A salesman at the dealer has one on his demo, and it does not leak.

I also noted that the view was very restricted. The cap looks good but the drawbacks (for me) overrode the good things.

[WHAT?]

Yes, I bought from Anchor (LEER only sells through dealers). I've been back several times, but Anchor keeps saying that's the way they are, a new one would be just as bad (they said they've installed several with poor fits). I'll ask them to reorder a new one and see what they say. I'd be glad to hear of other good stories where the cap did fit properly, as this might bolster my argument to have Anchor order a new one.

I've been emailing LEER. I can't find their phone number on their website (need to do some research, I'm sure I can find it). I'm going to write LEER a detailed letter and in addition to the problems with my cap I'll point out all the public web forums where they can find my opinion of their product (and see what everyone else has said).

In the end, Anchor is a small town dealer and I don't think they're afraid of losing 2 Ridgeline cap installs a year. I probably could flame them on other truck websites (there's an idea).

[Jhawker23]

I had the leer cap installed a month ago and love it. I have not experienced any leaks. The visibility is cut down significantly! But, overall I love it and would recommend it to anyone! My install only took just under two hours with one guy doing it. I carpeted the bed and it's like a little home in there now.

[e_piph_a_ny]

Originally Posted by WHAT?

I've been emailing LEER. I can't find their phone number on their website (need to do some research, I'm sure I can find it). I'm going to write LEER a detailed letter and in addition to the problems with my cap I'll point out all the public web forums where they can find my opinion of their product (and see what everyone else has said).

I yahoo map'd the city and then searched for the directory listing for Leer.

Leer Inc
Address: 58288 Ventura Dr, Elkhart, IN 46517
Phone: (574) 522-5337

Good Luck !

[davisjmj]

Originally Posted by WHAT?

Attached are some pictures of my leaking LEER cap. It looks good from the outside on the passenger side (the driver side sticks about about 1.5" too far) but there are several things you should know before dropping $1800.

1. They leak.
2. They are evidently hard to install. Took Anchor in Salem, VA almost 4 hours and they still couldn't get it on straight (they also accidentally drilled an extra set of holes and couldn't figure out how to adjust the tailgate glass).
3. LEER has been unresponsive to any of the questions I have asked about how to adjust the cap.
4. Huge blindspot on the sides, those big windows acutally cover about 3" of fiberglass so you're only left with a 3-4" strip of window when looking out from inside.

I probably would have bought the Pilot or a Tacoma had I known all this going in, it's just been a huge hassle.

My particular cap has a poor fit on the drivers side and the dealer (Anchor) says they can't fix b/c it's a LEER mold issue. However, it leaks from both sides and a little from the top near the brake light. Not a huge deal as my dogs are always sloppy/muddy but it's nice to know.

I have more high quality pictures but they're a pain to upload. Any specific requests or angles?

i have a leer and no problems. i feel it's the installer. mine was installed by all american in portland,or. nice people. jim

[davisjmj]

i have a leer and no problems. i feel it is your installer. all american ,in portland or. installed mine . when they did they lifted the roof ( ridgeline roof ) trim strips in the rear,sealed the water drain area with puddy, centered the cap, the cap had a slight overhang in the rear when installed , then they tightened the rear hold downs first,then the front.

has a even clearence on both sides,and the cap door hits the tail gate about 3 quarters of the way forward. i have no wind noise ,nor leaks.

they also added more gasket material across the front of the cap.

the hold downs can be over torqued, i belived mine are torqued to 15 INCH pounds.

i feel my leer fits well, doesn't leak and i had a great install.

wish you luck. jim :-)

[WHAT?]

Thanks for the all the feedback, I'm tempted to re-adjust myself, but I'll wait to see if LEER as any input (thanks for the phone #).

Here are two more picutres for comparison (passenger side then driver side, both from ground level looking up).