PRIORITY/ACTION REQUIRED
To: All Honda Service Managers/Advisors
From: Technical Research & Support Group
Re: Request For Visit: 2006 Ridgeline Tailgate Does Not Open in Swing Mode
Print this iN message and provide a copy to the Shop Foreman and all Service Advisors.
Background
American Honda (AHM) would like to inspect certain 2006 Ridgelines with a customer or dealer complaint of the tailgate not opening in swing mode.
NOTE: To fully understand the cause of this occurrence, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
NOTE: The 2006 Ridgelines AHM is interested in must have a Vehicle Identification Number (VIN) that is after/higher than 2HJYK1…6H506000.
If you have or know of such a vehicle, please refer to Action Required below.
Action Required
Call Technical Research and Support (TRS) Group at 1-800-880-1072. TRS will coordinate with you and the factory to arrange a mutually agreeable inspection date and time.
Thank you.
To: All Honda Service Managers/Advisors
From: Technical Research & Support Group
Re: Request For Visit: 2006 Ridgeline Tailgate Does Not Open in Swing Mode
Print this iN message and provide a copy to the Shop Foreman and all Service Advisors.
Background
American Honda (AHM) would like to inspect certain 2006 Ridgelines with a customer or dealer complaint of the tailgate not opening in swing mode.
NOTE: To fully understand the cause of this occurrence, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
NOTE: The 2006 Ridgelines AHM is interested in must have a Vehicle Identification Number (VIN) that is after/higher than 2HJYK1…6H506000.
If you have or know of such a vehicle, please refer to Action Required below.
Action Required
Call Technical Research and Support (TRS) Group at 1-800-880-1072. TRS will coordinate with you and the factory to arrange a mutually agreeable inspection date and time.
Thank you.