Took me 6 weeks to get an appointment at the dealer. When I told the service rep my issue (tailgate cut my rear camera harness) she looked at me like I was crazy, and said "I don't see how that's possible." They wanted $160 just to look at it. I told her I already repaired it myself, I just wanted to see how they were addressing it, since they couldn't tell me that when I called to make the appointment. Her response was "well, if you already fixed it yourself, what do you want us to do?"
I explained it was a temporary fix to a larger issue with these model years, and I'd wait for the recall--then I drove home.
They also wanted $160 to pull the codes for my on-again, off-again "Emissions System Problem" warning that I've been dealing with for two years (it's never on when I'm at the dealer, and the code is never saved in the system), but that's a post for another thread.