Issue update:
The tech at the dealer could not resolve the issue by resetting the unit several times. They had to wait for the Honda tech line to open since it is located on the west coast. Issue was still not resolved with the assistance from the Honda tech line. As a result, a replacement will be sent. According to the service advisor, they changed out the display and tested the complete system for functionality. Supposedly, the parts are being sent back for failure analysis since this is the first case that Honda has encountered.
If anyone should encounter a similar issue, be sure to call dealer and explain problem so that a tech is available to handle this issue. It will save one less trip to dealer.
DAT
The tech at the dealer could not resolve the issue by resetting the unit several times. They had to wait for the Honda tech line to open since it is located on the west coast. Issue was still not resolved with the assistance from the Honda tech line. As a result, a replacement will be sent. According to the service advisor, they changed out the display and tested the complete system for functionality. Supposedly, the parts are being sent back for failure analysis since this is the first case that Honda has encountered.
If anyone should encounter a similar issue, be sure to call dealer and explain problem so that a tech is available to handle this issue. It will save one less trip to dealer.
DAT
