Ridgeline Owner wannabe - I've been lurking, reading, and learning for a while - this is my first post.
Searching the threads I see some positive comments about Paragon Honda in NYC, but I had a bad experience yesterday I want others to be aware of.
They have been advertising a Black 2008 RTS with low miles for $24K. I called late Friday to confirm the vehicle was still available and set up an appointment for first thing Saturday morning. I reinforced that I would be driving 2 hours to their location and reconfirmed the truck was available. Gave them my phone number to call if anything changed.
Saturday morning I drove 2 hrs into NYC and arrived at the appointed time. The place is empty. I was told the salesmen were all in a "sales meeting". Waited 20 minutes. Sales meeting over and I was greeted by the sales manager, then handed off to a salesman. He took down some basic info and disappeared for 25 minutes to "locate the vehicle". Waited.
Salesman comes back and asks me what time I had called the night before because the truck was sold yesterday. "I'm sorry, but how about I give you a killer deal on a new '09 Ridgeline?" I let him know I'm disappointed with how they handled the situation and not to waste any more of my time. He leaves for another 10 minutes, then comes back and tells me he has an "awesome deal" on an '09 RTS and proceeds to offer me one for $30.8K (no other options).
At that point I was done and left the dealership for my 2 hour drive home. I'm really pissed that they wasted my Saturday morning, not to mention the gas and 200 miles on my current vehicle.
Perhaps I'm being too harsh but the folks at Paragon Honda are either dishonest or incompetent (or both).
Searching the threads I see some positive comments about Paragon Honda in NYC, but I had a bad experience yesterday I want others to be aware of.
They have been advertising a Black 2008 RTS with low miles for $24K. I called late Friday to confirm the vehicle was still available and set up an appointment for first thing Saturday morning. I reinforced that I would be driving 2 hours to their location and reconfirmed the truck was available. Gave them my phone number to call if anything changed.
Saturday morning I drove 2 hrs into NYC and arrived at the appointed time. The place is empty. I was told the salesmen were all in a "sales meeting". Waited 20 minutes. Sales meeting over and I was greeted by the sales manager, then handed off to a salesman. He took down some basic info and disappeared for 25 minutes to "locate the vehicle". Waited.
Salesman comes back and asks me what time I had called the night before because the truck was sold yesterday. "I'm sorry, but how about I give you a killer deal on a new '09 Ridgeline?" I let him know I'm disappointed with how they handled the situation and not to waste any more of my time. He leaves for another 10 minutes, then comes back and tells me he has an "awesome deal" on an '09 RTS and proceeds to offer me one for $30.8K (no other options).
At that point I was done and left the dealership for my 2 hour drive home. I'm really pissed that they wasted my Saturday morning, not to mention the gas and 200 miles on my current vehicle.
Perhaps I'm being too harsh but the folks at Paragon Honda are either dishonest or incompetent (or both).
