2021 Honda Ridgeline
Here is my experience so far: This all started on Feb 24th:My brand new 2022 Touring (3000kms) just went into limp mode when exiting the highway after 2hrs at 120kmh. Flashing CEL with max speed 35kmh. I went straight to the dealer and didn’t shut it off so they could see it flash. The scan revealed multiple misfires but no reason, they are guessing bad gas, but really don’t know. This is my second Ridgeline and 15th vehicle in my life and have never had bad gas. So I’m a little skeptical and pissed, $50000 and I’m doing 35kmh on the shoulder of the TransCanada with hazard lights on. The dealer basically said if it happens again come back….. thanks Capt. Obvious.
What is my next move????
2021 Ridgeline with 4000km suddenly loses power at highway speeds. Very scary situation happened to us today. We were on a high speed highway in Toronto doing about 100km/hr (60mph) when suddenly I felt a vibration with the truck losing nearly all of its power (wouldn't go over 50 km (30 mph). I moved over to the shoulder to get out of danger. Engine light was flashing. We kept going like that until an off-ramp and we called Honda Care to find the nearest Honda dealer while still limping along. I was afraid to shut it down and made it to a Honda dealer. Had to get a rental as we were 100 miles from home while dealer tries to sort it out. Initial call I received said they could not get any codes and that a tech tried the vehicle and it seemed fine. They are going to look into it more tomorrow. This is not very assuring for a brand new Honda! Has this happened to any one else and what was the cause? Thank you for any help you can give. I love my new Ridgeline but.........
UPDATE: Honda Canada Relations is now involved. I have a file number for my case. The rep I spoke with yesterday said that it was definitely a safety issue. I was told that a case manager would review the case and reach out to me asap to determine what is going to be done. Everyone involved so far has been concerned and I just hope that there will be a simple explanation for what happened. The techs so far have found nothing wrong. That's worrisome.
For anyone who gets this problem, don't take it lightly. It's your life and your passengers' that they are playing with! Contact Honda Canada Customer Relations and demand that a case file be opened and the problem be solved. For those of you in Canada the number is 1-888-946-6329 (Mon-Fri). I also sent an email to [email protected]. They need to hear from everyone who has this issue.