Uh, I'd find another dealership. Wow.
How many miles?
Clock resets to 9am every time the vehicle is shut off
Hi,
I have 2017 Ridgeline Touring (RTL-E) and every time I shut the vehicle off then start again later the clock resets to 9 a.m.
I've tried setting time zone and daylight savings to manual, setting the clock manually, and a factory reset and it still does it.
Usually a power on/off fixes any glitches but not this time. I also tried to reset the radio (hold finger on power for a few seconds) but it doesn't reset.
The dealership suggested disconnecting the power and wished me good luck.
Anyone else having this issue?
GH
I have 2017 Ridgeline Touring (RTL-E) and every time I shut the vehicle off then start again later the clock resets to 9 a.m.
I've tried setting time zone and daylight savings to manual, setting the clock manually, and a factory reset and it still does it.
Usually a power on/off fixes any glitches but not this time. I also tried to reset the radio (hold finger on power for a few seconds) but it doesn't reset.
The dealership suggested disconnecting the power and wished me good luck.
Anyone else having this issue?
GH
1 - 5 of 5 Posts
How many miles?
If you can reliably reproduce the issue on command, and it sounds like this is the case, then it's the dealer's problem, not yours. Did they tell you to disconnect the battery during a scheduled service appointment specifically for this issue? If so, then that is totally acceptable. If this was either a phone call about the issue or just a "while I'm here" kinda thing, then make a proper service appointment and request that the tech comes out so you can demonstrate the issue.
Ah, the new Groundhog Day Edition. 
Lemon Law much?! Just saying. If they cant fix it, and you can reproduce it, then you might want to escalate it to Honda Motors Corporate. They should at least install a new radio, as that sounds like the problem.
1 - 5 of 5 Posts
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