I have this problem in my 2017 RTL-E and it's very annoying. There is a consistent buzz at low bass frequencies that vibrates the door panel on both sides at moderate (8 or 9 and up) volume levels. I took it into Poway Honda (near San Diego, CA) and the dealer removed the door panels, found nothing wrong, and reassembled. It was also causing a rattle at times, and that seems to have improved since the service, but the vibration is still there. The dealer said they could do nothing, but that other new Ridgeline owners had complained, along with new Civic and Pilot owners. They even admitted that 2 new Ridgeline's on their lot did it. They suggested I escalate the issue with American Honda. They did write up the issue and submitted it through their normal process (whatever that is - the round file?) American Honda took my complaint (incredibly hard to get a hold of the case manager BTW), talked to the dealer, and called me back with a "resolution". The resolution is that they acknowledge the problem, but state that the vehicle is operating "per design" and are going to close my case and do nothing. So, basically they're saying that "yes, we have a design flaw, know that it's annoying for drivers and passengers and are going to do nothing to resolve it". They refused to refer me to someone in management to allow me to escalate the problem. At this point, I'm very disappointed in Honda and am regretting my choice to purchase another Ridgeline (previously owned a 2010).
I encourage all owners who have this problem to complain to American Honda in an effort to get them to pay attention and come up with some form of remediation for the issue. Honda touts the new Ridgeline audio system and it's horribly flawed.
I have it in my driver's side panel. Sometime in the spring i'm gonna take the panel off and rubber cement whatever I think is vibrating at high volume and bass levels. Something within the armrest area.
My doors buzz/vibrate with certain music with the bass turned up all the way. With the bass level turned down only one notch I don't notice it. ( I have the base RTS stereo which is not too shabby IMO)
After finishing a ~2700 mile road trip, I had a key card in my drivers door handle area from Vegas and thought it was rattling every time I would go over bumps. The sound of the rattle was hard plastic so eventually, I tossed the key card and the sound didn't leave. It almost would sound like a marble was sitting in one of the storage trays on the door.
On to the fix;
I couldn't find a DIY to remove the drivers door but it's pretty straight forward. The door is held on by 3 screws and 10 plastic clips. Remove the 3 screws, start to pull the panel toward you from the door jam down by the speaker, when the clips are free, slide the door panel up to clear the window lip
One screw beneath the armrest;
And two behind the door handle, to remove the little panel I used a small flat head screw driver. It comes off pretty easily.
And here is the cause of the rattle. The white wire harness connection for the door. This is held to the door on one edge by a clip, and the other edge is free moving for travel from the harness.. although there should be no movement so I'm not sure why the other side isn't clipped. The rattle was from the non secured side hitting the hard door plastic.
The fix is fairly simple. I used some adhesive window weather stripping foam.
That was it, connect the wires, slide the door panel down on the window, pop the clips back and put in the 3 screws.
This might be the cause of a little bit of rattle when playing the radio volume up with certain songs with a certain type of bass. I know if I press on the armrest area I can get it to stop. Will take a look at some point. Thanks for the pics!
Thanks for sharing 172CR! Like MrClam, my driver's door also has a slight buzz at higher volumes. I'm hoping that the white connector you identified is the culprit.
I fixed the buzz/vibration in the drivers door last night and it was very easy to do. I didn't have a problem with rattling noises but added weather strip foam behind the white connectors anyway. The problem I was experiencing was a buzzing noise in the door panel when the volume was turned up high or when deep bass notes hit.
It turned out that the harness label was the culprit. I secured it with some packaging and gorilla tape. For good measure, I added bits of weather strip foam to pad any place where the harness may make contact with the panel. I checked all the screws and they were tight. Overall, Honda did a great job with sound dampening by stiffening the harness and including plenty of padding to prevent rattles and vibrations in the door (except for the harness label, and possibly the white connectors).
Below are a few pics in case you're wondering what the inside of door looks like.
Linking to another thread where others have experienced the same issue.
Thanks a bunch 172CR! I'm not confident enough to tear into this myself, but will be taking this post to my dealer and will see if they're willing to perform the fix you came up with. This is huge for me and it is continuous in my truck and pisses me off every time because I think Honda did such a poor job of customer service when I raised the issue. Leave it to this forum for the answer!
Thanks for this walkthrough, I too had a brutal speaker rattle with some bass frequencies now completely gone after some foam weather stripping applied to any possible locations i could see. Still some occasional rattling from various spots in the cabin at ultra-high volumes but sounds great at reasonable levels. Opted for functionality/reliability over fit and finish coming from a vw touareg to the G2, and while I expected to take a bit of a hit in terms of quality was really disappointed in that buzz especially after the dealer tried no less than three times to fix it. Much appreciated!
I have a 2017 Honda Ridgeline RTL-E purchased with 12,000 Miles. Carfax is clean. I've had a very annoying rattle in the Driver Door related to Bass in music. Bass doesn't need to be loud to clearly hear it and most songs you can hear the rattle at certain frequencies. Only the Left Door Panel does it. I've taken it to my local Autonation Honda 3 Times. They tried to fill the door with special foam as well as felt where the buttons are to try to fix it to no avail! They told me it cannot be fixed when I went in for the 3rd time but it must be fixed and not at my cost. It's under warranty and the RTL-E has the higher end stereo system and an acoustic front windshield (Huge reason why I went with RTL-E). If anything they made it worse likely due to the foam which now makes the door panel vibrate with louder bass yet the door still rattles on top of it like before I even brought it in the first time. My recently sold 2007 Acura TL sounded much better than my Honda Ridgeline does because of this rattle issue even though the Acura TL would have a whining sound with the speakers especially when cold that would coincide with the RPM's of the engine (Very Odd how this happened) and the Sub would rattle a bit in the Acura but it's 10 years old so no surprise there. Any suggestion on what the cause is with the Door Panel rattle from the Speaker in the door? I'm taking it in to get a second opinion at another Honda Dealership in my area and I've contacted Honda Corporate as well who so far suggested the same thing. I'm unable to find a forum that specifically speaks of the Rattle in the Door Panel. Forums about Rattle in the pillar with the tweeter but nothing much in the Door Panel. Any suggestions or anyone who has had issues with this and figured out how to fix it? I'm thinking about taking it to a professional Car Audio place but I shouldn't have to pay for this.
This has been a problem for some of us including me...there's a thread about removing the door panel and fixing it. What I did was loosen the door panel but not take it totally off to get behind it where some wires were probably vibrating....I added some foam tape to some of the wires to prevent the from vibrating against the panel....also in the bottom left corner it seemed like the panel was barely touching in a spot and that also caused a vibration sound at higher bass volumes.
Mine does this also, but I learned from past experience with another vehicle, I'm not removing the door panel. I turned the bass down on the radio and turned up the subwoofer. No more rattle in the door.