A couple weeks ago I had a damaged Spectra shipped from Rockauto as well. Gave it to a janitor at my work that recycles scrap metal. The packaging was laughable. Missing one foam corner support in the box and both transmission cooler lines had punctured the box. Box and radiator bent as well. The replacement RA sent was very well packaged. It's a wonder that RA doesn't ship them properly the first go round. Customer service from RA was good, but still had to put off my radiator replacement for one more weekend while I waited a few days for the new one to arrive. The new one seems to be holding well so far, although I think I got a bad Gates 31412 radiator cap. Smelling some coolant with no signs of leakage at all. Could be some residual coolant spilled from the radiator install and thermostat change (although I cleaned that up well I thought). It has been a week since install. Swapping back to the OEM cap for a few days to see if that solves it.