HFL keeps saying "System is locked,please enter 4 digit code"

17167 Views 16 Replies 6 Participants Last post by stacyssone, 11 mo ago

zip111199

Discussion Starter · Jun 19, 2015 (Edited)

I recently purchased a 2009 Honda Ridgeline RTL/Nav,but I wasn't given the codes for anything how do I reset all the codes? HFL keeps saying "System is locked,please enter 4 digit code" how do I reset this as I wasn't given any pass codes

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larryr

· #2 · Jun 20, 2015

Try looking on the glove box for a sticker with the 4 digits - they are supposed to stick it on the glove box during the PDI - the dealer can look up the 4 digit code by the serial number.

It is also on a card in the folder with the owners manuals and warranty books.

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zip111199

Discussion Starter · #3 · Jun 20, 2015

I tried using the code on the side of the glove compartment,but it doesn't work,I think maybe the previous owners may have changed it. Is there away to reset it?

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Slider

· #4 · Jun 20, 2015

Call the original owner?

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zip111199

Discussion Starter · #5 · Jun 20, 2015

Not an option.

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Heli ATP

· #6 · Jun 20, 2015 (Edited)

Here is an old thread that covers you problem. I just typed radio code in the search box above.
Set up a free American Honda Owners Link account. Enter your details and that of you RL. This will allow you to retrieve your codes.
Good Luck!

http://www.ridgelineownersclub.com/forums/showthread.php?t=36040

https://owners.honda.com/login

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larryr

· #7 · Jun 20, 2015

I suspect that the Navi unit was replaced since the original 4 digit code on the glove box does not work. Not uncommon if the CD failed to read a Navi update or could not eject a CD.

I suspect that the unit will have to be taken out to get the serial number of the new navi to get the new 4 digit code. It is not hard to remove the radio/navi as the hard part is unplugging the headlight switch and the push buttons and putting them all back.

The radio /screen is held in with 6 phillips head screws and pulls straight out.

There are pictures somewhere on this site showing the removal of the shroud around the radio and speedometer. Try looking for ipod installations on this site to find them.

I had an iSimple installed - took longer to figure out where to put the ipod cable than to install it.

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Heli ATP

· #8 · Jun 20, 2015

Getting to the Stock Head Unit is pretty easy. Should take about 20 minutes to remove and replace.

To remove Stock HU...

Apply Park Brake.
Remove little plastic cover on top of the steering column.
Use a flathead screwdriver to push in slot under cover to move gear lever all the ways down.
Starting with the bottom left corner of the dash trim, pry the dash off to release about a dozen clips.
Unplug 5 - 8 connectors behind the dash trip, number varies with model (sunroof, fog lights etc).
Remove HU with phillips screwdriver to remove 5 bolts.

Reverse above order to replace HU.

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zip111199

Discussion Starter · #9 · Jun 21, 2015

IS the HFL(hands free link) code that it's asking for ,the radio code? or Nav code? or a code of it's own?

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Heli ATP

· #10 · Jun 21, 2015 (Edited)

For HFL support call... (888) 528-7876

or check support at....

http://automobiles.honda.com/handsfreelink/

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zip111199

Discussion Starter · #11 · Jun 26, 2015

what manuel are these graphics from? I don 't have the reset option under HFL????

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Heli ATP

· #12 · Jun 27, 2015

zip111199 said:
what manuel are these graphics from? I don 't have the reset option under HFL????

2009-2012 Service Manual. I will PM you a Link.

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Dnick

· #13 · Jun 27, 2015

zip111199 said:
what manuel are these graphics from? I don 't have the reset option under HFL????

Did you try the phone # or link shown there??

Regarding your not seeing what's being shown.... is it possible you might be in the north country.... there could be a difference in US vs. Canadian models. It certainly wouldn't be the first instance of that.

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zip111199

Discussion Starter · #14 · Jun 28, 2015

I got the manual,thanks, which model HDS is best to use?

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Dnick

· #15 · Jun 28, 2015

zip111199 said:
I got the manual,thanks, which model HDS is best to use?

I may not be up to speed with this, but I always thought the HDS unit was a very expensive piece of equipment that the dealers use & most of us don't have access to. (like this):
https://techinfo.honda.com/********/RJAAI001_tools1.asp

But I also see these $100 tools listed elsewhere, calling themselves HDS tools; I'm guessing they are just OBD readers, which I'm pretty sure won't help you with this problem.

Unless you want to put out hundreds or thousands of dollars on special test equipment, why don't you just run down to the dealer & have them hook up their HDS to get your info for you???

Hope this helps.......

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zip111199

Discussion Starter · #16 · Jun 28, 2015

OK,I'll just go to a dealer and let them do it,I figured I at least try it myself if cost of equipment was reasonable. Thank you and everyone for the help,much appreciated.Hopefully someday I'll be of assistance to someone else.

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stacyssone

· #17 · 11 mo ago

zip111199 said:
I recently purchased a 2009 Honda Ridgeline RTL/Nav,but I wasn't given the codes for anything how do I reset all the codes? HFL keeps saying "System is locked,please enter 4 digit code" how do I reset this as I wasn't given any pass codes

zip111199 said:
IS the HFL(hands free link) code that it's asking for ,the radio code? or Nav code? or a code of it's own?

code of it's own it has nothing to do with navigation code or radio , i have same exact problem

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