I have tried to use the built-in nav system on my BE which tries to use Hondalink for searching for places, etc. It doesn't access the Hondalink app on my Iphone6. I called customer support for Hondalink. They had me reinstall my bluetooth connection, reboot my phone, and delete and reinstall the Hondalink app. They put me on hold for a while when that didn't work and came back and said they were having some issues with the BE. They promised to call me back within 3 days for additional help. They also suggested I use a different device to see if that worked. My wife gets home tonite and I will try her phone. Anybody else with this issue?