I didn't get one yet, but I only got my RL in December. Looking forward to 30 minutes at 1/30th of the local minimum wage. LOL
JD Power Survey
To many of you it might be old hat, but for me, this is the first new vehicle in 25 years.
I was surprised that the survey took almost 30 minutes. (But they gave me a dollar, so I was working for 1/4 of minimum wage. Do I have to pay taxes on that?)
I've had a very good experience so far, so I only dinged them on 1) the cup holders that won't hold a cup. 2) Occasionally I get colder air blowing out the drivers vents than the passenger side. I know others have had more problems, but that is all I've had in the first three months of ownership. I'll have the dealer look at the ventilation problem during the first service appointment.
I gave the vehicle mostly 7's and 8's. An occasional 9, and 4's for the problems listed above.
Did you fill out your survey?
I was surprised that the survey took almost 30 minutes. (But they gave me a dollar, so I was working for 1/4 of minimum wage. Do I have to pay taxes on that?)
I've had a very good experience so far, so I only dinged them on 1) the cup holders that won't hold a cup. 2) Occasionally I get colder air blowing out the drivers vents than the passenger side. I know others have had more problems, but that is all I've had in the first three months of ownership. I'll have the dealer look at the ventilation problem during the first service appointment.
I gave the vehicle mostly 7's and 8's. An occasional 9, and 4's for the problems listed above.
Did you fill out your survey?
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After coming out of a Jeep Compass and all of the bad reviews on them. These complaints and bad reviews KILLED the resale and trade in value on the Compass. I will rate the Ridgeline as high as possible! People tend to use these surveys and Consumer Reports to vent about any little problem they have had. Meanwhile they kill the value on a vehicle that they are still making payments on. So, I will do my best to convince anyone interested that the Ridgeline is the best vehicle that I have ever owned and hope for a decent resale when I'm done with it. Incidentally, It has actually been a fantastic vehicle, so far! If I get the J. D. Power Survey, I will rate the Ridgeline tens throughout with comments that make it sound like I am in love with it!
I did mine and honestly have nothing but good with my truck so it got high marks from me
So I just got my survey today...
Overall I gave my Black Edition aces across the board...
With 2 exceptions:
1. The already well known crappy heated seats...
2. The absolutely ridiculous and horrible location of the parking brake and its proximity to the dead pedal (foot rest).
I'd buy it again though. So far I love it.
Overall I gave my Black Edition aces across the board...
With 2 exceptions:
1. The already well known crappy heated seats...
2. The absolutely ridiculous and horrible location of the parking brake and its proximity to the dead pedal (foot rest).
I'd buy it again though. So far I love it.
I received one and submitted a honest evaluation.
My issues:
1. front doors were misaligned, causing rattling and wind noise and hard to close.
2. paint defect on left rear door sill.
3. sunroof was misaligned.
4. truck bed surface was chipped at delivery.
I rated other things very high.
My issues:
1. front doors were misaligned, causing rattling and wind noise and hard to close.
2. paint defect on left rear door sill.
3. sunroof was misaligned.
4. truck bed surface was chipped at delivery.
I rated other things very high.
I'm on my second RL, first was a 2008 and now a new one, I'm going to hold out for 2 dollars to take the survey.
trainman
trainman
Don't think Honda trusts me, as I haven't received a survey. We bought the RTL-E in May of 2017, so I think they have had enough time to send out a survey.
My biggest complaint is having to readjust the armrest every time I hook up the seatbelt. Also the clunkiness of the infotainment. When you change audio sources you shouldn't have to tap the icon an additional time to view the station and song currently playing. Although the sound quality on my RTL-E is superior to my 2014 Tundra's, Toyota's user interface is much better.So I just got my survey today...
Overall I gave my Black Edition aces across the board...
With 2 exceptions:
1. The already well known crappy heated seats...
2. The absolutely ridiculous and horrible location of the parking brake and its proximity to the dead pedal (foot rest).
I'd buy it again though. So far I love it.
I've read several complaints on this forum about the poor performance of the heated seats. Mine work very well for just being 2 stage seats (high/low). The high setting gets very warm and the low setting keeps it at a comfortable temp once I quickly warm it up on high.
Although I'd prefer a hand parking brake (I dislike the electric brake on my wife's Civic) the old style foot brake doesn't bother me and I've never hit my shin on it while getting in or resting my foot on the dead pedal.
I do love my Ridgeline after owning several Tundras, 4Runners and FJs. Perhaps my favorite vehicle and I've owned over 40+ over the past 50 years. Great job Honda!
I imagine I'd also be complaining about the infotainment quite a bit...My biggest complaint is having to readjust the armrest every time I hook up the seatbelt. Also the clunkiness of the infotainment. When you change audio sources you shouldn't have to tap the icon an additional time to view the station and song currently playing. Although the sound quality on my RTL-E is superior to my 2014 Tundra's, Toyota's user interface is much better.
Except I just don't use it. I use android auto every time I get in my RL (one of the questions on the survey BTW).
Filled out the 2019 J.D. Power survey tonight on my 2017 Ridgeline RTL-T, so @Calicajun21, there is still hope that you will be included in the survey.
A large number of the questions were about my dealership experience on my most recent service visit (oil change, tire rotation, and fuel pump recall).
I gave the RL high marks, because I have not had any problems with the vehicle. Maybe I was too easy on Honda because of all the problems we have had with our Subaru Outback.
A large number of the questions were about my dealership experience on my most recent service visit (oil change, tire rotation, and fuel pump recall).
I gave the RL high marks, because I have not had any problems with the vehicle. Maybe I was too easy on Honda because of all the problems we have had with our Subaru Outback.
My question is will the second Generation RL hold it's value as well as the first.? I'm on the fence on this vehicle. Like much about it. Few things not so much but none are deal killers. Honing in on a 2019 RTL-E.
I was jus wondering if the 17's that are re-selling are doing well. I guess I should just look.
I was jus wondering if the 17's that are re-selling are doing well. I guess I should just look.
I don't know how KBB calcuates their numbers, but their resale value ranking is interesting: https://www.kbb.com/new-cars/best-resale-value-awards/best-resale-top-10-cars/ (Gen2 RL is #2 in the mid-size truck segment)My question is will the second Generation RL hold it's value as well as the first.? I'm on the fence on this vehicle. Like much about it. Few things not so much but none are deal killers. Honing in on a 2019 RTL-E.
I was jus wondering if the 17's that are re-selling are doing well. I guess I should just look.
1 - 13 of 13 Posts
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