My 1st Service Pass Coming Up. Question

1918 Views 40 Replies 15 Participants Last post by DockingPilot, 4 d ago

DockingPilot

Discussion Starter · 16 d ago

I hope I posted this in the correct topic forum.
Im due for my first service soon. I have always done my own oil changes but for records and since it’s included Im going to let the dealer do it.
Reluctantly.
My question, is the dealer compelled to use Honda branded oil ? I ask because Ive seen 55 gal drums of motor oil there before. Sorry but I just cant put an unknown oil brand in my engine. I just cant, call me anal I get it.

Would you fellas agree that reading this:

The dealer is compelled to use Honda branded parts and oil ?

Opinions fellas ?

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ROBSRTL

· #2 · 16 d ago

When I was working at a Honda dealership we used a bulk oil that met Honda specs. We never in the thirty years I worked there had an oil related failure because of the oil we used. We also had Honda branded bottled oil to use if a customer demanded it. It was a little bit more than the bulk oil.

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NeoGeoHa

· #3 · 16 d ago

Page 499 of the manual states:

I have been using Mobil1 Fully Synthetic 0W-20 (purchased in 5 qt jugs) in my Hondas/Acuras since 2013. Not a single issue.

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DockingPilot

Discussion Starter · #4 · 16 d ago

Yea, i know all that. Lol
My question isn’t the usual “whats a better oil” , its about policy regarding Honda Service Pass. If anyone knows.

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Ramasun7

· #5 · 16 d ago

I too am coming up on my first “free” service. My dealer only uses synthetic, but he did not specify it was Honda Branded oil. They also requested that I bring it in every 5,000 miles and not to wait for Maintenance Minder notice. They do not like to wait that long. As it’s free, and I always change mine at 5K also, I’m in full agreement with them. Since the dealer provided a FREE lifetime power train warranty (free for every new & used vehicle purchased there), I’m not too concerned if they use Honda oil or something else that meets specs. The warranty is backed by a 3rd party, so if the dealer were to change hands or go out of business, the warranty remains, good nationwide.

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zroger73

· #6 · 16 d ago

DockingPilot said:
I hope I posted this in the correct topic forum.
Im due for my first service soon. I have always done my own oil changes but for records and since it’s included Im going to let the dealer do it.
Reluctantly.
My question, is the dealer compelled to use Honda branded oil ? I ask because Ive seen 55 gal drums of motor oil there before. Sorry but I just cant put an unknown oil brand in my engine. I just cant, call me anal I get it.

Would you fellas agree that reading this:
View attachment 438154
The dealer is compelled to use Honda branded parts and oil ?

Opinions fellas ?

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Dealers also:

Change oil before the Maintenance Minder indicates an oil change is due despite the fact that Honda explicitly instructs them not to do so
Use additives despite the fact that Honda explicitly states not to do so
Perform fuel injection cleaning/flushing even though Honda says this is an improper repair procedure

It appears your screen shot is that of a Honda dealer's website. Honda's website reads a bit different:

Notice it doesn't say "oil" - just "parts". One could argue that oil is a fluid and not a part and that only the filter needed to be Honda Genuine.

Regardless, the only way I'd believe a dealer used Honda Genuine oil is if I watched them open quarts and pour it in the crankcase. Honda sells oil in drums, but very few dealers actually buy it.

With that said, I respect your choice to use Honda-branded oil even though any 0W-20 oil that meets the specifications listed in the owner's manual will work just fine.

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DockingPilot

Discussion Starter · #7 · 15 d ago

Thanks Roger.
I thought it was a caption from Honda. Maybe not. Anyway Ill ask the leave the empty bottles in the box i put in the bed.
“Trust but verify”
“If the drum oil meets the requirements”
Thats a big unknown if at a dealership. Where they even put in the proper weight grade is a big “if”.
Thanks again

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Momentum

· #8 · 14 d ago

Hmmm....My 2022 did not come with any mention of a Service Pass by dealer... Is this something that Honda provides to all new RLs?

Ramasun7

· #9 · 14 d ago

Momentum said:
Hmmm....My 2022 did not come with any mention of a Service Pass by dealer... Is this something that Honda provides to all new RLs?

It came with my 2023 new in March. Said maintenance on us for first 2 years or 24k miles. Was packed in as a single half sheet with owners Manuel packet.

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zroger73

· #10 · 14 d ago

Momentum said:
Hmmm....My 2022 did not come with any mention of a Service Pass by dealer... Is this something that Honda provides to all new RLs?

Honda didn't include Service Pass until the 2023 model year.

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NoelPR

· #11 · 13 d ago

LOL
They will get whatever cheap oil they can find. Even Pepboys Proline oil can find a place in your engine.
The only way to be sure is to DIY.

DockingPilot said:
Thanks Roger.
I thought it was a caption from Honda. Maybe not. Anyway Ill ask the leave the empty bottles in the box i put in the bed.

So easy to cheat.
Empty your premium oil in another container. Use the dealer's cheap oil.
Return the box of empty quarts to make you happy.

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DockingPilot

Discussion Starter · #12 · 12 d ago

Thats a stretch. Lol

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zroger73

· #13 · 12 d ago

You might be surprised, shocked, or even horrified at what goes on at dealers.

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DockingPilot

Discussion Starter · #14 · 12 d ago

No I wouldn’t.
I know what they are intentionally and maybe worse, not intentionally capable of.
I know the most senior tech there. I ask for him or they don’t get my car, i know he smokes and i leave him a carton of Marlboros on the seat for a tip ( i get free cartons off ships as a gift for some strange reason). I mark the tires & the oil filter and Ill watch from a distance.
Because I know as much as anyone what dealers are capable of.
But as far as emptying bottles of OEM oil and doing what with it ? Then using the bulk oil and handing me the empty bottles is kinda…a stretch. Lets not get carried away.

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DockingPilot

Discussion Starter · #15 · 12 d ago

On Forester forum a woman brought her new Forester in for oil change.
“Your cars ready”
She got a few miles from the dealer and the engine seized.
The idiot drained but never filled.
She did get a new car out of it.

Dealers pay these guys like crap and for the most part we get what they pay for.

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fdeno

· #16 · 12 d ago

OMG - another oil thread - fact is you can't know every aspect of what goes on at a dealership service department nor do you know that your surgeon isn't screwing you up once you're "under". Research the dealership, get some customer feed back and then find something else to worry about.

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wjfyfe

· #17 · 12 d ago (Edited)

👍 Thank you fdeno! If an owner has encountered any problems with their Ridgeline simply from the type of oil used by their dealer, then I am still waiting to hear about it? RIP common sense, (That is as much as I can say without getting banned for not being “politically correct!”) ☹
Bill

Cbayman

· #18 · 12 d ago

Does anyone really know if the factory uses “Honda branded oil”? Why don’t you ask the dealer what brand oil they use? If you don’t trust them to tell the truth then I certainly wouldn’t let them touch my vehicle. Also, hate to break this to you but they probably won’t change the oil filter on the first oil change. You ‘ll be able to tell if the filter was changed by whether or not the truck drips oil for a few days after service!

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zroger73

· #19 · 12 d ago

Cbayman said:
Does anyone really know if the factory uses “Honda branded oil”?

According to the vice president of Honda's Alabama Auto Plant when I visited, the vehicles are filled with the same Honda-branded oil made by Phillips 66 that is sold to consumers in quarts except that it is delivered by tanker trucks which refill storage tanks outside the plants - about 1,300 gallons of it it every day.

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wjfyfe

· #20 · 12 d ago

Cbayman said:
Also, hate to break this to you but they probably won’t change the oil filter on the first oil change. You ‘ll be able to tell if the filter was changed by whether or not the truck drips oil for a few days after service!

We have encountered zero issues from our dealer doing our oil changes for the past four years! This continual, all inclusive, vigilante style, dealer bashing sure does get tiresome! 😡
Bill

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