If you can safely make a video of it rebooting, do so. If it doesn't happen frequently or predictably enough, you might need to use a suction cup mount on your sunroof to hold a camera that can capture the infotainment system for longer periods. Mine has rebooted 2-3 times over the last 18 months an d 15K miles.The NAV on my 2017 RTL-E reboots for no reason. It will reboot mostly 5 to 6 times within 10-15 minutes.
Really a pain when you're using bluetooth and your cell.
I took it to the dealer and they kept it for 3 or 4 days. When I picked it up they had done a "hard reset/reboot" and said they need to see it reboot before they can replace it. Impossible I said.
It's been 3 or 4 weeks since I left the dealer and it's rebooting again.
It also drops the blue tooth connection to my cell.
Anyone out there have or had this problem?
I've called American Honda and I'm waiting on a call back.