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Discussion Starter · #1 ·
Hi everyone! So, strange situation. I feel like the stealership is being super shady...

So, I bought a used 2011 Ridgeline RTL about a month ago. Loving the truck so far, I made the dealership fix a few minor things a week after I bought it. However, the "check fuel cap" light has been coming on since I bought it.

Every day, sometimes a few times a day. I can press the "Select" button, and it goes away for a while, but comes right back.

I looked to google first for a solution. The general consensus was to replace the gas cap, or to try to screw it on tighter. Like 15 clicks. I made the dealership replace the cap, and I make sure its on there VERY tight.

It's still happening.

I have taken it back again, and they did every "Evap test" that they can do, and they said that there is nothing mechanically wrong with it. The code is showing loose gas cap, but they verified that it's on there tight enough. They said its going to be an intermittent problem, and basically, that I just have to deal with it.

The only solution would be to just start throwing parts at it to try to fix what ever is causing the fault.

They also said, that I would have to pay for that out of pocket as there is no mechanical fault.

What else can I try?
 

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Discussion Starter · #3 ·
I was talking to the service manager. Two of the actually.

And their "Lead tech" who has been working there for 25+ years and is all kinds of "Honda certified"...

They said no to any for of reimbursement, I forgot to mention that I told them I might go get a second opinion.

I may need to go yell at the used car manager. We purchased the truck 14Feb, and it's been in their shop for about 2 weeks of that time : \
 

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Discussion Starter · #6 ·
Will the truck pass your state inspection with the check fuel cap light on? (just curious).
My state doesn't do inspections. : \ At all.

I drive very short trips less than 4 miles each and I get this message a few times a year. I found out that when I drive a trip of 10 miles or so, the message goes off the next startup. May be a coincedence, but for me it works.

If you drive short trips, try a longer trip and see if it resets next startup
My drive to work is 15 miles... : \
 

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Discussion Starter · #8 ·
Wonder if you could try disconnecting your battery for a day or two, to be sure everything is completely reset. (be sure you have your radio code!)
I'll have to try that! It's not my daily driver, so I could unhook her for a couple days.

I'll need to find my radio code first though like you said. How does one obtain that info?
 

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Discussion Starter · #18 ·
We bought it used "As Is/No Warranty"

It has a lifetime Powertrain, but that's it.

We dropped it off with them again, and the dealer said that because it isn't covered under warranty, and is an As Is used vehicle, that I'd have to pay like $500 for them to replace a few things that they think "might" fix it.

I live in Alabama, and don't know much about "Lemon Laws"

Are my hands tied?
 

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Discussion Starter · #20 ·
I looked up my state's lemon law:

In Alabama, your car may qualify as a lemon if:

It is 2 years old or less (or has 24,000 miles or less).
It has had 3 attempts or more to repair the issue by the manufacturer, a manufacturer's agent or an authorized dealer for the same defect.
It has been out of service for at least 30 days and in the possession of the manufacturer, a manufacturer's agent, or an authorized dealer.
Does that mean it has to fit all those criteria? It has been in 3 times for this same issue, but it's a 2011, so obviously not 2 years old or less.

Also, how does one go about "Ask for a Honda rep to contact you and discuss the situation." Do I email corporate Honda of America?
 

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Discussion Starter · #22 ·
Ok gotcha :D

I just picked the truck back up today, and got paperwork showing that it's been in 3 times for the same issue, and it isn't resolved.

I asked for the honda rep's info, and the lady at the counter said she didn't know and to call back on Monday and ask a guy. She gave me his info.

Should I just call the Honda 800 number? http://automobiles.honda.com/information/customer-relations.aspx
 
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