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Have you found moisture under your rear flooring in your 2017+ Ridgeline?

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Klossfam, any pictures that you can share ? Thanks.
Unfortunately no (unless I get them from the tech who took pics to send to Honda). Basically, the bottom seal that contacts the middle glass separated from the bottom of the rear window gasket.

When a hose was turned on the rear window, water seeps under the middle glass and down the bulkhead sheet metal to the floor. Tended to flow towards the mid-drivers side which explains the moisture being middle to drivers side.

I used a heavy clear packing tape to create flashing to move any water away from the gasket area (until parts - still TBD come in).
 

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OK ... your description of the problem area helps ! Thanks anyways.

Hope they get yours fixed. I have a 2021 Sport, so there is no rear sliding window on mine, and no moon roof ... another potential area for leaks.
 

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Add Me to the list.

Just bought the 21 Black Edition. I checked under the rear carpets after a big rain storm. Both sides are soaked. I’m bringing it to the dealer on Tuesday. I’m so annoyed. I just really hope they can fix it quickly.


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There has been a lot of rain in the midwest this past week. When I drop mine off I will probably ask the Honda in Toledo if they have any Ridgelines on their lot we can check.
 

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2017 Ridgeline RTS in Deep Scarlet Red
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Thus far I'm still dry following that seal up job underneath. I intentionally left it parked out in heavy rain. The new wetness problem was the front seal of the trifecta tonneau was allowing drainage down the bed headboard. Unplugged the 2 drainage slots near the rear window and repositioned the tonneau that seems to help with water getting past the tonneau seal. So far so good...
 

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I sure hope if there's any silver lining to all of this it's that Honda gets hit with so many water repairs that they once and for all finally fix this problem. I told the dealer who offered to "order" me a ridgeline that I was no longer interested. I can't see spending $44k+ only to have a soaked interior.

Id go ahead and buy one if I knew I could crawl under there and fix it myself proactively but I'm not dropping the gas tank on a brand new truck that's crazy.
 

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I sure hope if there's any silver lining to all of this it's that Honda gets hit with so many water repairs that they once and for all finally fix this problem. I told the dealer who offered to "order" me a ridgeline that I was no longer interested. I can't see spending $44k+ only to have a soaked interior.

Id go ahead and buy one if I knew I could crawl under there and fix it myself proactively but I'm not dropping the gas tank on a brand new truck that's crazy.
One thought I've been asking myself if I would ever consider trading mine for a new one. Basically maybe, but a pre-condition on the deal would be that the dealer must drop the gas tank and fully seal that forward seam & along the adjoining upper frame brackets using a factory approved seam sealer before taking delivery. If they are not willing or start squirming about warranty coverages, I would walk away. Personally convinced this is a critical flaw and likely dealership technicians are fooled/distracted by the main pinch seam with the factory sealer being the problem. Yes, this unsealed seam is not the only possible leak source but this one is so simple to resolve ahead of time.
 

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So I took my truck in this morning. When I dropped it off, the woman said that she had not heard about any leaks with this gen Ridgeline. She checked for a tsb and of course there were none.

I just spoke to her again this afternoon. She informed me that the entire cab floor was soaked front and back. I knew about the back but not the front. They took out most of the interior today and are planning on testing it with a hose tomorrow morning. She said they had called and informed Honda that a brand new Ridgeline has this issue. I don’t know what Honda’s response was, if any.

She said they will likely have to order new carpet and said that it’s going to probably be a week before I could have it back. Does anyone know how long I should expect to realistically get my truck back from them? I’ve heard of someone else waiting a month just to receive the carpet.


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She said they will likely have to order new carpet and said that it’s going to probably be a week before I could have it back. Does anyone know how long I should expect to realistically get my truck back from them? I’ve heard of someone else waiting a month just to receive the carpet.
In Ohio, 30 days of service constitutes a lemon. Law aside, 30 days of service for a new vehicle is insane. I probably wouldn't hesitate to send a lemon law demand at that point.
 

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Seriously! I just don’t understand how this wouldn’t be a top priority on correcting at the factory. And for them to not know about the issue, which affects multiple years, is unbelievable. I always thought Honda was one of the most reputable and reliable brands. My opinion may change after this experience.


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In Ohio, 30 days of service constitutes a lemon. Law aside, 30 days of service for a new vehicle is insane. I probably wouldn't hesitate to send a lemon law demand at that point.
I’m hoping they should be able to find and repair the leak rather quickly. I’m just concerned about waiting on new carpet. If anything, I think I should be able to drive my truck while waiting for the carpet. I don’t know.

I’m in NJ. I’d have to look into the specifics of the lemon law here but hopefully it doesn’t come to that.


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I’m hoping they should be able to find and repair the leak rather quickly. I’m just concerned about waiting on new carpet. If anything, I think I should be able to drive my truck while waiting for the carpet. I don’t know.

I’m in NJ. I’d have to look into the specifics of the lemon law here but hopefully it doesn’t come to that.


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My new Ridge line was dropped off at the dealership last Thursday the 3rd, talked to them again tonight and was told it should be done tomorrow. They removed front and rear seats, center console and carpet, pressurized the cabin and found two leaks and sealed them. They also removed the two side panels and the bulkhead panel in the bed. The service manager ordered new carpet and other trim pieces in case they might break, these parts and the carpet arrived this morning. They will test it again, reassemble everything and test for a third time, test drive it so nothing is rattling around, and finally detail it so it is like showroom condition... All this on a brand new vehicle with less than 800 miles. My question is, when this is said and done, should I be compensated in any way. You know for pain and suffering, emotional distress etc? I was thinking maybe they could toss in a tube of touch up paint that costs $25.00 which was backordered when I asked about it the day I picked up this sponge.
 

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My new Ridge line was dropped off at the dealership last Thursday the 3rd, talked to them again tonight and was told it should be done tomorrow. They removed front and rear seats, center console and carpet, pressurized the cabin and found two leaks and sealed them. They also removed the two side panels and the bulkhead panel in the bed. The service manager ordered new carpet and other trim pieces in case they might break, these parts and the carpet arrived this morning. They will test it again, reassemble everything and test for a third time, test drive it so nothing is rattling around, and finally detail it so it is like showroom condition... All this on a brand new vehicle with less than 800 miles. My question is, when this is said and done, should I be compensated in any way. You know for pain and suffering, emotional distress etc? I was thinking maybe they could toss in a tube of touch up paint that costs $25.00 which was backordered when I asked about it the day I picked up this sponge.
It makes me feel better that yours only took a week to repair. My truck also only has 800 miles. I actually would prefer for them to not detail my truck at all. When I took delivery, it already had some scratches and swirls from their original “detail” job.

I bet they’d throw that touch up paint in for you if you ask them when you pick it up.


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My new Ridge line was dropped off at the dealership last Thursday the 3rd, talked to them again tonight and was told it should be done tomorrow. They removed front and rear seats, center console and carpet, pressurized the cabin and found two leaks and sealed them. They also removed the two side panels and the bulkhead panel in the bed. The service manager ordered new carpet and other trim pieces in case they might break, these parts and the carpet arrived this morning. They will test it again, reassemble everything and test for a third time, test drive it so nothing is rattling around, and finally detail it so it is like showroom condition... All this on a brand new vehicle with less than 800 miles. My question is, when this is said and done, should I be compensated in any way. You know for pain and suffering, emotional distress etc? I was thinking maybe they could toss in a tube of touch up paint that costs $25.00 which was backordered when I asked about it the day I picked up this sponge.
This sounds like the treatment I would expect in this situation. It's a helluva lot better than some of the horror stories in this thread, anyway. 😭
 

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Just had a really heavy rain so decided to check under the rear carpet. Pulled the sills off, reached under the carpet and stuck my hand into a nice sized standing puddle. I'm extremely disappointed in this truck.
 

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Of the people reporting water under the carpet...
how many have a tonneau cover installed?

I checked my truck after being in a torrential downpour for 1+ hours, which was preceded a day earlier by a hand wash where lots of water was sprayed on the back window, and found no trace of water.
 
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