This was my first experience with this dealer and it was acutally a very positive one. He was the low bid on my timing belt replacement and the filter replacements were quoted as part of their inspection process that they completed. He didn't pressure me at all and in fact I think he assumed I'd replace them myself. I say that because they both needed replacement and he simply called it out and did not do the hard sell. He also quoted me tires for about $800 but when I asked him how that would compare with Costco, he was very up front and told me I'd save some money going there. I've had other Honda dealers, thankfully a minority, who tried to put the high pressure sell on and frankly I simply lost trust in them because it was so transparent.I know it's 'buyer beware' but I can't help but think those charges are pure highway robbery. And they wonder why people get pi$$ed off at dealerships.
The fact they can get away with it is even worse.