To make a sincere effort to quantify the “hardship” experienced by some people:Hardship? Like no other way to know what year it is? C’mon.
1) I wasted an hour of my life RTFM and trying to figure out why the clock on my wife’s pilot would not update. We don’t use the Nav, but must adjust the radio time via the Nav. We also discovered that there’s no apparent way to turn off obtaining time from the Nav. It’s just broke.
How many owners lost an hour of their life? Should Honda have made an effort to contact the owners of the vehicles before we all waste this time? Perhaps we are distracted driving bc we are trying to figure out the clock issues while driving. I agree it’s not a safety issue, but I do think Honda should have done a better job sending out a notice to owners about this issue. I should t have to google. Honda would save customer, employee, and dealer time if they just get ahead of the issue and make sure it is well communicated. Not doing so is a type of negligence and apathy for all the people listed above.
2) How many people are just going to be late for something or just mess up the time or something in their life as a result of their clock being off an hour or whatever? The lack of communication mentioned above could result in real-life issues for people. It might sound stupid, but how much does your spouse flip out on you when you are an hour late for something. Just one time, and for some people it could be the straw that breaks the camel’s back and causes a divorce or some other very expensive tragedy in someone’s life.
Ok, the above are both a stretch, but WTF did I need to learn about this in an online car forum, and not a notice send to me, someone with my vehicle registered with the dealer that contacts me about Takata airbag issues? Just because the clock isn’t going blow up in my family members face and maim or kill us doesn’t mean that it’s not worth sending a friggin email or text message. “We are sorry to report there’s an issue with the Nav clock on all Honda _.” Would that be so hard for Honda to even try to do?
Bad PR. That’s what this comes down to. And Brands are all about PR. This will result in pure crap for Honda’s elite brands, vehicles (Acura) and electronic features on their vehicles. Honda lawnmower engines rule. Their navigation sucks. Our Nav system has been broken for years. I’m so glad I opted to skip that one feature on my 2006 RTL w sunroof, top of the line with the exception of Nav. Now I do wish I had a backup camera, and am glad the used Pilot we bought has the Nav for the backup camera. I do wish my ridgeline had a backup camera, and attribute my rear bumper looking like absolute crap to not having a backup camera. I’ve got no excuse for all the dents on the passengers side of my truck though. I guess I don’t use my passenger mirror enough.