[Shineaholic]

wow. that sucks. I would call honda again and complain about the response to the fact that posted on the website. I can't believe they are ignoring the site, I hope you got a screen shot.

 

[Shineaholic]

Hondaemployee.....ok, Let me guess, you are an attorney for Honda?
only two posts and headed for my ignore list.

Legal Terms - Official Honda Web Site

Disclaimers

This Site, and all information and materials contained herein, is provided to you on an "AS IS" and “AS AVAILABLE” basis, and AT YOUR OWN RISK TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW. Although the specifications, features, illustrations, equipment, warranties, service manuals, recalls, safety tips, and other information contained in the Site are based upon up-to-date information, and while American Honda and all parties involved in creating, producing, or delivering this Site make all reasonable efforts to ensure that all material on this Site is correct, accuracy cannot be guaranteed.


This information is also available on the same website...

 

[Shineaholic]

Lawyer...Haha... I'm just a average joe but thank you for thinking I'm that intelligent..

mistake #1 That is not what I was saying.

. I only have 2 posts because I bought my Ridgeline last week and just found this forum.

mistake #2
again, that was not the intent of my comment.

 

[Shineaholic]

The problem is... the case manager, once he finally contacted me, didn't ask for more time. He simply said Honda would not honor that which was advertised on their website. It wasn't until after I had already installed my wiring harness that the dealership finally contacted me and told me that they would put a wiring harness in for me.

what will *I* do if I ever have a problem and they offer to blow smoke up my ___ on facebook or twitter, since I do not belong to either?
What a joke. It is wrong for honda to deny a customer when Honda is wrong. you can post all the legal disclaimers you want on your web site, in writing, in form letters and emails, face book and tweets till you are blue in the face...it does not change that fact that they are WRONG and only shows they are lacking in the attention to detail they are known for. Screw up on the web site? Ah, don't worry about it,. just give them the old BS reply, we are not responsible! we are allow to give different answer on different types of media. BS.