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Discussion Starter #1 (Edited)
Trip Computer & All Door Unlock is Possible

UPDATE: sign the petition here:
http://www.ridgelineownersclub.com/forums/showthread.php?t=4810&page=1&pp=40


Ok, I found out the Trip Computer sensors are in place but they have disabled it from displaying on the Nav screen. It can be re-enabled with a simple software update but Honda will not do this unless enough people complain and put pressure on them to do so. The Ridgeline is the first model (w/ Navi) that Honda decided to disable the Trip Computer on.

I strongly encourage everyone to call American Honda and complain we were jipped out of a Trip Computer. They even show a screenshot of it on the last page in the QuickStart guide.

If you're not familiar with it it will display your MPG average and instant, Miles to go until empty and so forth. It's a great feature and we should demand to have it back.

As always there has to be enough demand before any change will be made. I encourage everyone to call American Honda and complain.

Please call Honda customer support at: (800) 999-1009

You'll get a tier one phone rep who doesn't know the situation. You just need to lodge your complaint and will get forwarded up the chain of command. Once enough complaints get registered they'll start to do something about it.

Also mention this to your service manager, more the better, but the number above is the most important.
 

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You are right! I had a trip computer long ago on a Ford minivan. It was terrific
Can't wait for my RTL to get here
 

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RidgeInMaine said:
That's annoying. What possible reason could they have for disabling it?
Maybe it didn't work right - inaccurate perhaps?
Hey Maine, how did you get a pic of your truck in the upper left corner like that? WHOOPS! Figured it out myself, thanks anyway.
 

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Discussion Starter #5
RidgeInMaine said:
That's annoying. What possible reason could they have for disabling it?
Maybe it didn't work right - inaccurate perhaps?
Nope, not inaccurate, but because they fielded alot of phone calls from people who complained about low mpg. These people would typically reset it and watch the mpg for a mile or two and then bitch. You really have to let it run over time a bit to get an accurate result. Unfortunataly the only the people who call are those having trouble so Honda gets a skewed representation of the public opinion. Therefore we have to call and bitch to get it back.
 

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Okay, I just don't want to call and have them say...no that is not true, etc. Should we talk to anyone specifically there?
 

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Discussion Starter #9
Heinrich said:
Okay, I just don't want to call and have them say...no that is not true, etc. Should we talk to anyone specifically there?
You'll get a tier one phone rep who doesn't know anything. You just need to lodge your complaint about having no Trip Computer while all other navi models do and the complaint will get forwarded up the chain of command. Once enough complaints get registered they'll start to do something about it.
 

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It may be that Honda doesn't care for us to see the trip average. I know that I average about 21+ MPG with my CR-V and drive 40,000 miles a year. Every 2 mpg cost about $444 a year. If I'm looking at 18 mpg it might be upsetting at my fuel cost.

Just a thought. Of course If I were driving a pick-up that gets only 12 mpg then I might be happy. Sure hope that you all with Nav get Honda to provide the software to add the trip average. I'll just do my average each fill up and put it in my Excel spread sheet.

I'll admit this fuel cost is sure making me think. I may just drive my CR-V anouther 2 years.

Tiger
2003 CR-V 21+ mpg
2000 Odyssey 22 mpg
90 OBM
Forman 450 4X4
21 in Honda Lawn Mower
Honda Mini Tiller
 

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Honestly it is just plain rediculous to switch off a feature that is already built in and adds value and features that many will use. If you do measure you MPG then it is useful, if you don't then it won't matter.

It really only looks like Honda is trying to hide something, when really there is nothing to hide. The numbers are published and people are checking them by hand as we speak.

It is simple. Enable this feature set.

I called and lodged an issue in regards to this and it is being forwarded up another level which I should get a call within two business days on.
 

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Vertrkr, if you are feeling adventurous you could swap out your Oddy DVD with your Ridge DVD and see if it will load the trip computer into the Ridge. Load the DVD and start the vehicle, the DVD will update and then shut of the vehicle and put the Ridge DVD back in. Worth a shot.
 

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Discussion Starter #13
BamaRidge said:
Vertrkr, if you are feeling adventurous you could swap out your Oddy DVD with your Ridge DVD and see if it will load the trip computer into the Ridge. Load the DVD and start the vehicle, the DVD will update and then shut of the vehicle and put the Ridge DVD back in. Worth a shot.
Interesting thought but I really don't think it would work. It would not update the firmware code unless it sensed a newer version available from the DVD. Since the Ody DVD is older and I know these things won't downgrade firmware I'm pretty sure we are out of luck unless Honda feels the pressure to send out a new DVD or make it available at the dealer to do an update.
 

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RidgeinMaine,

Lawyers, just think about it, I am out here driving across the desert, I see a sign that says next service are 120 miles, but the computer says I have enough fuel to go 125 miles. Knowing the gas will be cheaper at the service area 120 miles away, I opt to wait instead of paying a couple of cents mor for the gas that is 5 miles away, half way to the new next service area, the road changes, instead flat open desert, you are now climbing thousand of feet in altitude, and in the end run out of gas 5 miles before the service area.

I bet
A - this happened more than once
B - some lawyer has gotten thier client a good payout, because the computer said they could make it, and they didn't.

It sad but almost certainly true, that that is why these computers are getting less popular rather than more popular.


RidgeInMaine said:
That's annoying. What possible reason could they have for disabling it?
Maybe it didn't work right - inaccurate perhaps?
 

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I just saw a lawyer yesterday, with his hands in his own pocket!!

It was really cold outside.
 

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Goodness, how far fetched...trip computers have been in cars for years and years with no issues. This is most certainly not the reason, LOL.

Let's keep calling in and see what moutains we can move. I have lodged my complaint and am waiting to hear back. Who else is on board?
 

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I haven't taken delivery of my truck yet but as soon as I do I will give them a call and have my voice heard.
 

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I too am waiting until I get my truck to make this call, but I was talking to my salesman today and asked him to talk to the factory rep about this issue. It makes no sense at all to disable this very useful feature.
 

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Tiger said:
It may be that Honda doesn't care for us to see the trip average. I know that I average about 21+ MPG with my CR-V and drive 40,000 miles a year. Every 2 mpg cost about $444 a year. If I'm looking at 18 mpg it might be upsetting at my fuel cost.

Just a thought. Of course If I were driving a pick-up that gets only 12 mpg then I might be happy. Sure hope that you all with Nav get Honda to provide the software to add the trip average. I'll just do my average each fill up and put it in my Excel spread sheet.

I'll admit this fuel cost is sure making me think. I may just drive my CR-V anouther 2 years.

Tiger
2003 CR-V 21+ mpg
2000 Odyssey 22 mpg
90 OBM
Forman 450 4X4
21 in Honda Lawn Mower
Honda Mini Tiller
Its still very handy to see how many miles till empty - rather than just say 1/18 tank, etc...
 
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