Having the same issue and getting very frustrated. Thinking about returning. Were you able to come up with a solution?Anyone installed this tonneau that can give some pointers? I have set and reset the rails over and over and the last twelve inches of the top won’t roll out, too wide and sets on top of rails by about a .25” each side.
You're right, I just checked mine and the edge of the middle latch hits that screw and stops it from latching. Very disappointed with this product.
I contacted truxedo and their reply was I did not install the rails properly. At the rear of the truck I needed to lift them and push them out a bit. the brackets were already as high as they could go so I put a pancake washer between the bracket and rail. This allowed me to move the rail out a bit further and the cover now closes and latches.Having the same issue with the sentry model installing on a 2021. There is 5/16” differece in width between rails from front to back. Will call Truxedo on Monday to see if they have a solution.