Having the same issue and getting very frustrated. Thinking about returning. Were you able to come up with a solution?Anyone installed this tonneau that can give some pointers? I have set and reset the rails over and over and the last twelve inches of the top won’t roll out, too wide and sets on top of rails by about a .25” each side.
You're right, I just checked mine and the edge of the middle latch hits that screw and stops it from latching. Very disappointed with this product.
I contacted truxedo and their reply was I did not install the rails properly. At the rear of the truck I needed to lift them and push them out a bit. the brackets were already as high as they could go so I put a pancake washer between the bracket and rail. This allowed me to move the rail out a bit further and the cover now closes and latches.Having the same issue with the sentry model installing on a 2021. There is 5/16” differece in width between rails from front to back. Will call Truxedo on Monday to see if they have a solution.
That last part about the rubber end piece happens to me too. I believe it is intentional for the rubber piece to have such a downward rake in order to create a better seal. I've gotten in the habit of unlatching and lifting the end of the cover before I close the tailgate. The I close the gate and put the cover back down.I'm experiencing similar issues except that mine unrolls fine all the way to the final latches and then it is very tight getting that latches between the rails. The edge of the latches appear to stick out just a fraction of an inch further than the rubber pieces. It does go in but needs a little finesse to do so. I also notice that if the tailgate is swung open and then when closing it catches on the rubber end piece and starts to pull it out from the channel it sits in.