As far as I know Honda doesn't provide public TSB info. They're one of the few that try and hide them.... they don't even cooperate with Alldata.comquat1 said:I've looked all over the place and cannot find a list of TSB's on Honda.com.
Anyone know where this info is? I'm interested in reading what it says about my creaky steering wheel.
So how did a guy from the creaky steering whell thread find a tsb number about the creeky wheel?csimo said:As far as I know Honda doesn't provide public TSB info. They're one of the few that try and hide them.... they don't even cooperate with Alldata.
How about going to the dealer and asking? I didn't say it was impossible to get them... just that Honda is one that doesn't release them like most other manufacturers.comquat1 said:So how did a guy from the creaky steering whell thread find a tsb number about the creeky wheel?
Below was printed in the Journal of The Alliance of Automotive Service Providers:comquat1 said:So how did a guy from the creaky steering whell thread find a tsb number about the creeky wheel?
SSquire said:So where does that leave those of us who like to work on our own vehicles?
The Decline of Western Civilization continues
That statement is true. Honda would rather head the issue off at the pass so to speak than have to put the country in a state of panic. So if they can catch it before it becomes a TSB, they will. I saw evidence of that when the Odyssey and Pilot recall came out last year with the transmission gear issue. The press got a hold of that story and went bizerk with it in the papers and the calls we got from customers would have curled your toes. ie: "WHY DIDN'T YOU PEOPLE CALL ME AND TELL ME ABOUT THIS. NOW I HAVE TO WORRY ABOUT DRIVING AROUND IN A VAN WITH MY CHILDREN WONDERING WHEN ITS GOING TO BREAK DOWN AND PUT MY CHILDREN'S LIFE AT RISK. I'LL NEVER COME TO YOUR DEALERSHIP AGAIN."BillB said:He also said that some issues get addressed on assembly line before they become TSBs, especially when only a limited range of Vin numbers escaped with the defect (maybe I don't believe that one completely but I guess it could be possible).
On the nose!!shovelhd said:Our Pilot was affected by that recall (defective lot of transmission second gear parts). Honda sent us a letter explaining what to do, mentioning that there was no safety issue. We made the appointment and got it fixed within a few days.
I think the root cause of this behavior is that word travels so fast on the Internet, and the facts are often gazillion-hand and multiply-interpreted, so things get blown way out of proportion. People hear about these things weeks before the letter arrives, and by then, they're in a panic. Surely it must be true if I found it on the Internet. I'm gonna get killed if you don't fix it now.
Data is KING. The old adage "it is who you know not what you know" does not work anymore. In the financial industry, those suppliers of information who figure out how to use the economies of scale to consume and then deliver the most data in the most effective manner are the ones we end up buying that data from. If it was easy to consume TSB data from car manufacturers, no one would need the Alldatas of the world. Maybe one day we will be able to just go to a web site and pull this info off independantly, but then why would a manufacturer make this an easy task when it would result in them having to repair things for free that might not need being part of a safety recall program. The windshield noise TSB is a great example as it costs Honda plenty of $ to replace a windshield, but if you did not know this was available to you, would 100% of us go in to get this repaired or would some just absorb the noise as something that just is as it is.Alldata is making a fortune by charging for information that it receives at a reasonable cost from the manufacturers.