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Anyone else develop this? I've had the vehicle since they first came out and it just started in the past couple weeks. Almost sounds like it's not quite closing enough. It happens on bumps and high speed winds can catch it as well.
I'll get to the dealer later in the month but curious if anyone has had the same thing and a fix yet.
 

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I have the exact problem and the dealership still can't figure it out. They changed the window channels and regulators without success. Any luck for you?
 

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Discussion Starter #3
Anyone else develop this? I've had the vehicle since they first came out and it just started in the past couple weeks. Almost sounds like it's not quite closing enough. It happens on bumps and high speed winds can catch it as well.
I'll get to the dealer later in the month but curious if anyone has had the same thing and a fix yet.


Mine was making these exact same noises and it took about 5 months before it started. Mine turned out to be the door itself though. They adjusted it so it closes tighter and no more noise from the top corner over bumps or high speed cross winds.
Stick your hand up in the door gap as your going down the road in the top corner and see if you can feel the door moving.
 

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So I've had multiple rattles in my Ridgeline Touring (Canadian Model) since I bought it in November 2016. One of the ones I haven't been able to resolve is the one in the driver's side window. Long story short, I've noticed that when I drive over a bump or a sewer grade, I can hear a knock/scrunching sound at the top rear of my driver's side window. I brought it to Honda about 5 times for this problem and they can't figure it out. One of the technicians thought it was the airbag moving around in the top part of the door so they replaced it. That did nothing.

The next time I brought it in, they just decided to change the regulators and the window channels. It still did nothing. I've also brought it back to the place I had the front windows tinted and they added some silicone, which also did nothing. It does not do this when the window is down which is why I'm fairly certain it's window related. I heard there was a TSB for the new Pilots in Canada regarding its windows but not for the Ridgelines. Any thoughts? Advice? I've since complained to Honda Canada with no response...

Thanks,

Mark
 

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Anyone else develop this? I've had the vehicle since they first came out and it just started in the past couple weeks. Almost sounds like it's not quite closing enough. It happens on bumps and high speed winds can catch it as well.
I'll get to the dealer later in the month but curious if anyone has had the same thing and a fix yet.
Any luck on a fix? I still have this problem.
 

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So I've had multiple rattles in my Ridgeline Touring (Canadian Model) since I bought it in November 2016. One of the ones I haven't been able to resolve is the one in the driver's side window. Long story short, I've noticed that when I drive over a bump or a sewer grade, I can hear a knock/scrunching sound at the top rear of my driver's side window. I brought it to Honda about 5 times for this problem and they can't figure it out. One of the technicians thought it was the airbag moving around in the top part of the door so they replaced it. That did nothing.



The next time I brought it in, they just decided to change the regulators and the window channels. It still did nothing. I've also brought it back to the place I had the front windows tinted and they added some silicone, which also did nothing. It does not do this when the window is down which is why I'm fairly certain it's window related. I heard there was a TSB for the new Pilots in Canada regarding its windows but not for the Ridgelines. Any thoughts? Advice? I've since complained to Honda Canada with no response...



Thanks,



Mark


You ever get this sorted out? I’m having the same issue in my touring. Really loving the functionality of this vehicle but the rattles are infuriating. Thought I’d be keeping it for a long while but once a refresh comes along or another midsize alternative might be looking elsewhere.


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You ever get this sorted out? I’m having the same issue in my touring. Really loving the functionality of this vehicle but the rattles are infuriating. Thought I’d be keeping it for a long while but once a refresh comes along or another midsize alternative might be looking elsewhere.


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I had the same issue. I slightly adjusted the striker plate (adjusted about 1/8th inch in and up) so the door would close more tightly to the main frame of the car. Seems to have quieted the scrunching sound down. I suspect it may temperature related as well, as the only time I get a slight sound now is if I hit a bump just right on a cold morning. If temp out is 60 or above I don't hear anything anymore. My thoughts are that this is a door fitment issue and not the airbag as stated earlier in this thread. Before the striker adjustment the driver door plastic trim on the bottom stuck out about a 1/2 inch from the main frame, now it looks much more correct. Other than this and the water in the damned gas filler neck after a rain (solved with gasket fix) the vehicle has been great for 6400 miles. Bought mine in June 2017.
 

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I had the same issue. I slightly adjusted the striker plate (adjusted about 1/8th inch in and up) so the door would close more tightly to the main frame of the car. Seems to have quieted the scrunching sound down. I suspect it may temperature related as well, as the only time I get a slight sound now is if I hit a bump just right on a cold morning. If temp out is 60 or above I don't hear anything anymore. My thoughts are that this is a door fitment issue and not the airbag as stated earlier in this thread. Before the striker adjustment the driver door plastic trim on the bottom stuck out about a 1/2 inch from the main frame, now it looks much more correct. Other than this and the water in the damned gas filler neck after a rain (solved with gasket fix) the vehicle has been great for 6400 miles. Bought mine in June 2017.


I was suspecting that was the issue! I’d be curious to know how you adjusted it, little faith in the dealer to remedy these things.



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I was suspecting that was the issue! I’d be curious to know how you adjusted it, little faith in the dealer to remedy these things.



Sent from my iPhone using Tapatalk
I am also curious to how this fix was done. I have this exact issue and have scheduled an appointment with a local dealer for next week. To what dealer did you go, markb68, and did you have any more luck hearing back from Honda Canada?
 

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I am also curious to how this fix was done. I have this exact issue and have scheduled an appointment with a local dealer for next week. To what dealer did you go, markb68, and did you have any more luck hearing back from Honda Canada?
Not ready to call victory quite yet on mine as i still get the sound in the cold mornings while hitting bumps at speed from time to time. It sounds like the seal where the window glass fits in makes a scrunching sound when touched. Anyways, for the striker plate adjustment I loosened up the two screws and tapped it with a mallet and flat screw driver very carefully to make it move.

Please keep us posted on your dealer visit.

Thanks,
Matt
 

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Not ready to call victory quite yet on mine as i still get the sound in the cold mornings while hitting bumps at speed from time to time. It sounds like the seal where the window glass fits in makes a scrunching sound when touched. Anyways, for the striker plate adjustment I loosened up the two screws and tapped it with a mallet and flat screw driver very carefully to make it move.

Please keep us posted on your dealer visit.

Thanks,
Matt
No luck. Took it to the dealership this morning; window made the scrunching sound the entire drive in. Explained it to the technician who took it out twice and couldn't replicate the sound. I called BS, went to the shop, and took the technician out. Had him sit behind me as I drove and pointed out the sound. His response: "seriously, that's nothing. That's a normal sound". Called BS again and said a $50k (CDN) vehicle should not make such a sound.

A complaint to Honda Canada appears to be my only recourse not that that will get me anywhere.
 

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No luck. Took it to the dealership this morning; window made the scrunching sound the entire drive in. Explained it to the technician who took it out twice and couldn't replicate the sound. I called BS, went to the shop, and took the technician out. Had him sit behind me as I drove and pointed out the sound. His response: "seriously, that's nothing. That's a normal sound". Called BS again and said a $50k (CDN) vehicle should not make such a sound.

A complaint to Honda Canada appears to be my only recourse not that that will get me anywhere.
Sorry for the late reply. I had mild success in resolving this issue. I took the cover off the B pillar on the driver's side and noticed that the one time use clip, used to hold the pillar cover to the frame, was not clipped in. I brought it to the dealership and they gave me the run around saying it was nothing. I went back and spoke to the shop foreman who actually took time to speak to me and looked at the problem. He confirmed a new clip was needed. He also changed all the seals around the driver's side door which also helped.

However, now that the temperature has dropped, I can still hear a faint rattle in the upper rear corner of the driver's side window. I went to Orleans Honda and Civic Motors and they both told me that noises like that were normal. I don't really know what to do anymore. I guess I might try moving the striker plate as mentioned in this threat but we'll see. Let me know if you have any more luck.
 

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Sorry for the late reply. I had mild success in resolving this issue. I took the cover off the B pillar on the driver's side and noticed that the one time use clip, used to hold the pillar cover to the frame, was not clipped in. I brought it to the dealership and they gave me the run around saying it was nothing. I went back and spoke to the shop foreman who actually took time to speak to me and looked at the problem. He confirmed a new clip was needed. He also changed all the seals around the driver's side door which also helped.

However, now that the temperature has dropped, I can still hear a faint rattle in the upper rear corner of the driver's side window. I went to Orleans Honda and Civic Motors and they both told me that noises like that were normal. I don't really know what to do anymore. I guess I might try moving the striker plate as mentioned in this threat but we'll see. Let me know if you have any more luck.
Thanks for the information. I have had some limited success by using some silicone lubricant in all the window channels and in behind the plastic cowling in the top left corner of the driver's side window. I still get a faint sound over large bumps but the sound is no longer evident when I drive over even the tiniest of bumps. I will see how this fix holds up over time and if it returns, I will go your route.

I ended up calling Honda Canada to lodge a complaint about my experience at the dealership and how I felt the advisors and technicians were overly dismissive of my concerns. I don't expect anything out of it but I at least wanted my experience on record.
 

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Thanks for the information. I have had some limited success by using some silicone lubricant in all the window channels and in behind the plastic cowling in the top left corner of the driver's side window. I still get a faint sound over large bumps but the sound is no longer evident when I drive over even the tiniest of bumps. I will see how this fix holds up over time and if it returns, I will go your route.

I ended up calling Honda Canada to lodge a complaint about my experience at the dealership and how I felt the advisors and technicians were overly dismissive of my concerns. I don't expect anything out of it but I at least wanted my experience on record.
Can you send me a pic of that cowling? There's a few parts up there and I'm not entirely sure which one you're talking about. Interior Exterior?
 

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For sure. Will get something to you by tomorrow.
Can’t seem to get the photo to rotate the proper way on the iPad but it still shows what I am talking about. It’s that plastic cover on the upper left of the window. I pulled the inner seal back and just sprayed away. You can actually see a little corner of some weather stripping I put in behind the seal. Not sure if it helped.
 

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Can’t seem to get the photo to rotate the proper way on the iPad but it still shows what I am talking about. It’s that plastic cover on the upper left of the window. I pulled the inner seal back and just sprayed away. You can actually see a little corner of some weather stripping I put in behind the seal. Not sure if it helped.
Great thanks. So did it help a bit? Or do you still get the same sound?
 

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Great thanks. So did it help a bit? Or do you still get the same sound?
I was getting a ticking sound from that general area almost all of the time (i.e., on any roads that were not recently paved) and that sound has pretty much vanished. I still get a more severe sounding scrunching sound over the very largest of bumps or on very rough rounds (i.e., Carling). I suspect the window itself is not fully seated at the top of the channel and as the truck flexes over these larger bumps, it creates movement and the window rubs/scrunches. I have also had some luck minimizing the worst of this by barely tapping the window-down button to drop the window just a touch. Too much, however, resulted in whistling from the wind, so it was a bit of trial and error. This said, it didn't eliminate the sound completely.

Also of note, I was provided a survey after my last service appointment in which I detailed what I considered my poor service experience and that this issue was dismissed by the dealership and still remains. I recently received a call from the Service Manager apologizing for this and we are now working on a resolution. I will keep you posted.
 

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Has anyone found a successful repair for this issue? My driver side window makes so much noise while driving when the window is down about 2-6 inches. It’s a very loud tapping popping sound.
 
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