[zroger73]

I don't see why it should be for fluid changes, but...

Does the 'certified technician' required to be Honda certified technician?

Depends on the service contract. Honda Care, for example, does not have such a requirement. You can change your own fluids if you'd like (just save your receipts or document the maintenance). Many third-party service contracts, on the other hand, have more specific requirements designed to deny as many claims as possible, such as:

• Requirement to have the vehicle serviced at an authorized location
• Requirement to have the vehicle inspected at regular intervals - sometimes at a cost to the owner

 

[eurban]

I know Silkie Chicken had proof of maintenance done and her transmission warranty was denied on a warranty claim for not being done by a 'certified technician'. I would be cautious on something this new especially.

This isn't quite what it is being made out to be. Silkiechicken had 140k miles on the transmission when it failed. There may have been some discretionary / good will coverage involved in her case or perfhaps some sort of extended warranty. New vehicle warranty coverage from HONDA cannot be denied simply because maintenance was done DIY or not by a "certified" mechanic. For DIY, it certainly makes good sense to keep all receipts and a good record of the services done.

 

[spredvan]

The warranty @silkiechicken was referring, was the "Limited Lifetime", third-party warranty many dealers advertise along with their local commercials.

I always assumed they would require all maintenance be performed at the dealers service department, which would certainly be a consistent revenue stream for them. However, the contract FAQ's she provided in this post required all maintenance to be performed by a "licensed repair facility". As @zroger73 stated above, I'm sure this is one of many requirements included to prevent paying claims.

 

[JBreeze]

I know Silkie Chicken had proof of maintenance done and her transmission warranty was denied on a warranty claim for not being done by a 'certified technician'. I would be cautious on something this new especially.

That's terrible.

I guess it would be on the dealership to prove that the DIY maintenance was the reason for a part failure, which can be a PIA.

Voiding Car Warranty if Car Not Serviced at a Dealership - Consumer Reports

Consumer Reports explains why you don't have to have your car serviced at the dealership so you don't void the factory warranty.

www.consumerreports.org

 

[stevem5215]

The survey at the end of that post says 24% of the people do their own maint. Higher than I'd have thought.

 

[Cbayman]

That’s because, “Maintenance? What maintenance”? Wasn’t an option. 😀

 

[silkiechicken]

@spredvan is correct about the Limited Lifetime Warranty that came with my truck. It was a dealer add-on that I didn't pay anything for, and luckily for me, it didn't even factor into why I bought the truck where I did. I figured I'd never be able to use it, much like I never bothered with the "free" oil changes. When it came to one item of actual Honda Warranty work, the blower fan getting squeaky under 36k miles, they replaced it (although with a bit of a nudge) no questions asked.

 

[alexmooer26]

My 2023 Gave me a B16 around 15k and one year driving. My local dealership service department tried to convince me that it's a "bug" and they've talked to Honda America and have been assured at 15k miles only the oil and filter need to be changed.

They just don't want to be on the hook to pay for the diff fluid/labor time under the 24mo/24k mile free maintenance.

I loth dealerships.

 

[zroger73]

They just don't want to be on the hook to pay for the diff fluid/labor time under the 24mo/24k mile free maintenance.

"Plan includes standard oil and filter changes, tire rotation and multi-point inspections."

No other maintenance, such as rear differential fluid, is included.

 

[alexmooer26]

"Plan includes standard oil and filter changes, tire rotation and multi-point inspections."

No other maintenance, such as rear differential fluid, is included.

And the blatant lie about the B16 at 15K being a bug? instead of simply stating the B16 was not covered and would be an additional charge?

I was really there because of an intermittent transmission error that pops up and of course they pull out the tried and true "unable to replicate"

 

[gkreamer]

The wording is tricky, it speaks of factory scheduled maintenance per the maintenance minder but then seems to exclude anything outside of oil changes and tire rotations. Better to say "free oil changes and tire rotations for 24,000 miles or 24 months, whichever comes first".

Same kind of wording used by other vehicle manufacturers too.

 

[nmsaints87124]

The maintenance minder just came up with A16. Now I have a lead foot, but I don’t live in a mountainous area. I have yet to tow anything with this truck. View attachment 452245
Is this normal to have to change rear differential fluid less than 6000 miles?

I replaced the differential fluid at 30k in a 2021 RTL-E I used to have.

 

[F6Hawk]

I have a 2022 BE with just over 22000 miles. The maintenance minder has yet to show an A16 code, I can't imagine getting one at 6000 miles is right, but then again I don't know what algorithm it uses to trip the A16 code.

KH

I'm with you. My first code was an A1. Currently at 8,9xx miles and still no sub code of 6.

 

[ATL RL]

I'm with you. My first code was an A2. Currently at 8,9xx miles and still no sub code of 6.

Don't you mean A1?....not A2

 

[F6Hawk]

Don't you mean A1?....not A2

Yep. Fixxored, thanks!

I actually replaced the dust and pollen filter since it was over two years old.

 

[Ergo Sum]

I actually replaced the dust and pollen filter since it was over two years old.

There's a dust and pollen filter in the RL? I didn't know...

 

[Cbayman]

I'm with you. My first code was an A1. Currently at 8,9xx miles and still no sub code of 6.

If you wait until the oil life gets to 15%, you will see maintenance code B16.

 

[ATL RL]

There's a dust and pollen filter in the RL? I didn't know...

It's behind the glovebox.... normally hidden .....you need to squeeze the left and right side of the glovebox door together to allow the door to drop down....behind it is a black access cover for the PF.

 

[zroger73]

There's a dust and pollen filter in the RL? I didn't know...

Most automobiles have had these for decades - they're nearly ubiquitous. Every new vehicle I've purchased since a 1999 Regal has had one except my 2019 Miata. I believe the first application was in a 1979 Saab 900.

 

[Ergo Sum]

It's behind the glovebox.... normally hidden .....you need to squeeze the left and right side of the glovebox door together to allow the door to drop down....behind it is a black access cover for the PF.

Isn't that just "run of a mill" air filter for the cabin? That I had been aware of, the fancy name of "dust and pollen filter" threw me off....