[kenyshoe]

With 7034 miles on my new Honda Ridgeline my transmission failed. While I live in Montana I was visiting family in northern Minnesota when the transmission failed and now have to deal with being somewhat stranded until it gets fixed. I don't haul anything with this vehicle so it is a mystery why it failed. So far, the experience with Honda Roadside assistance and Honda has been terrible. I have owned several Ridgelines and Honda Pilots in the past. But this will be the last Honda I will ever buy.

Mine went out on my 2019 @~ 125,000 miles.
Honda wanted nothing to do with it.
I will now have nothing to do with Honda.

 

[IMRIDGELINE]

Mine went out on my 2019 @~ 125,000 miles.
Honda wanted nothing to do with it.
I will now have nothing to do with Honda.

I agree that’s low mileage to lose a transmission, but unless you have an extended warranty five years and 125,000 miles - what exactly did you expect Honda to do with it? I would probably expect them to do what every auto other manufacture would do under those circumstances which is nothing.

 

[ClassicVW]

I agree that’s low mileage to lose a transmission, but unless you have an extended warranty five years and 125,000 miles - what exactly did you expect Honda to do with it? I would probably expect them to do what every auto other manufacture would do under those circumstances which is nothing.

Yeah. it’s still 125,000 miles. Low yes, but still.

I can beat that by a ton. Dodge Dakota pickup. 3yrs/36,000 mi warranty.
Engine grenaded at 10MPH starting off from a red light. 17,000 miles, 37 months.
Warranty was over and warranty repair request was denied. My “Good faith” repair request appeal due to such low mileage, denied by factory’s area representative, who refused to meet in person and very nastily denied me over the phone.

 

[IMRIDGELINE]

Yeah. it’s still 125,000 miles. Low yes, but still.

I can beat that by a ton. Dodge Dakota pickup. 3yrs/36,000 mi warranty.
Engine grenaded at 10MPH starting off from a red light. 17,000 miles, 37 months.
Warranty was over and warranty repair request was denied. My “Good faith” repair request appeal due to such low mileage, denied by factory’s area representative, who refused to meet in person and very nastily denied me over the phone.

Wow- 37 months and 17K- that is truly chickenshiit. Horrible in fact.

 

[ClassicVW]

Yeah truly evil on their part. Just pleasure use, I was working in the town I lived in so no commuting, I was even picked up and dropped off at my home for work, and I never towed with it.
After a lot of aggravation, it did work out for me in the end as another dealership local to me found a work-around. I got a new engine on someone else’s warranty!

 

[Soichiro1906]

another dealership local to me found a work-around

That's pretty awesome they did that

 

[Unholy Roller]

Yeah. it’s still 125,000 miles. Low yes, but still.

I can beat that by a ton. Dodge Dakota pickup. 3yrs/36,000 mi warranty.
Engine grenaded at 10MPH starting off from a red light. 17,000 miles, 37 months.
Warranty was over and warranty repair request was denied. My “Good faith” repair request appeal due to such low mileage, denied by factory’s area representative, who refused to meet in person and very nastily denied me over the phone.

What year was that Dakota? I gave away my old Dakota last year. Had a 22 year run with the truck and it is still running great last I heard. Only issues I had on it were cooling system related. I had much better luck with Dakota than on the RAMs I've had over the years.

 

[Gaff]

Mine went out on my 2019 @~ 125,000 miles.
Honda wanted nothing to do with it.
I will now have nothing to do with Honda.

Sorry to hear about your transmission failure. Was yours FWD or AWD?
I’m curious. I have a 2019 RT-L FWD.

 

[ClassicVW]

What year was that Dakota? I gave away my old Dakota last year. Had a 22 year run with the truck and it is still running great last I heard. Only issues I had on it were cooling system related. I had much better luck with Dakota than on the RAMs I've had over the years.

1993

 

[savthasavage]

With 7034 miles on my new Honda Ridgeline my transmission failed. While I live in Montana I was visiting family in northern Minnesota when the transmission failed and now have to deal with being somewhat stranded until it gets fixed. I don't haul anything with this vehicle so it is a mystery why it failed. So far, the experience with Honda Roadside assistance and Honda has been terrible. I have owned several Ridgelines and Honda Pilots in the past. But this will be the last Honda I will ever buy.

They don't want you to know you should have changed your transmission filter and change your transmission fluid every 10 to 15,000 miles you didn't do none of that and that's why it failed

With 7034 miles on my new Honda Ridgeline my transmission failed. While I live in Montana I was visiting family in northern Minnesota when the transmission failed and now have to deal with being somewhat stranded until it gets fixed. I don't haul anything with this vehicle so it is a mystery why it failed. So far, the experience with Honda Roadside assistance and Honda has been terrible. I have owned several Ridgelines and Honda Pilots in the past. But this will be the last Honda I will ever buy.

You should have changed the transmission fluid every 10,000 miles and the filter with the fluid change they'll tell you that we don't change the transmission filter but that's what keeps your transmission from shifting right

Were there any anomalies/symptoms before the transmission gave up the ghost?

If you don't change the transmission fluid every 10 to 15,000 miles with the transmission filter your RPMs will move up and down when you start slowing down it just don't act right keep listening to the dealership you'll keep messing up your transmission

1) at least you're under warranty, so you'll get a new transmission at no cost

2) the Roadside Assistance most likely uses the same vendors as AAA or any other automaker's Roadside Assistance (especially in remote areas), so i don't think you can blame Honda for that one.

Yes you can blame Honda because they tell you not to change your transmission filter and you should Japan makes Honda American Honda tells you not to change the filter let me grab your throat and squeeze a little bit and tell me if you can breathe right when the transmission filter gets clogged it's hard for the transmission to act right y'all are slow

Mine went out on my 2019 @~ 125,000 miles.
Honda wanted nothing to do with it.
I will now have nothing to do with Honda.

It's because you didn't change the fluid every 10,000 mi and filter every 10,000 MI my transmission is shifting great with 70,000 mi on it after the filter and transmission change

 

[fdeno]

I've NEVER had AAA Plus let me down, including them rescuing me and my hunting party off Rt 40 in Texas with a bad axle bearing in a big Ford Powerstroke. The massive wrecker lifted up the Ford truck, WITH the horse trailer attached WITH three mules inside and towed us several miles to a motel and repair facility. I don't understand the statement "cash customers" get priority with AAA. You are either a member, or not.

 

[savthasavage]

The Ridgeline used the 6-speed transmission for 42 months from June 2016 to December 2019. There have been 71 reports of transmission failures and at least that many reports of failed torque converters and not including other issues such as overheating and judder on this forum.

The Ridgeline has used the 9-speed transmission also for 42 months from December 2019 to now. There have been 4 reports of transmission failures on this forum.

There have been about 590,000 Ridgelines sold.

There are about 80,300 members on this forum. If all members were active and valid Ridgeline owners, that would be 13.6%.

Assuming 142 transmission and torque converter failures is actually is actually 1,044 including those that we don't know about because they weren't reported on here, that's about a 0.8% failure rate. Of course, nowhere near all of those 80,300 members are active and valid Ridgeline owners. If it's half, the failure rate becomes 1.6%. If it's a quarter, the failure rate becomes 3.2%. The actual number of valid and active members is almost certainly less than a quarter which suggests that the failure rate is higher than 3.2%. 20 years ago, Honda extended the warranty on automatic transmissions when the failure rate reached 2%.

No matter how you cut it, it seems pretty obvious that the 6-speed transmission is far more likely to fail or the 9-speed is far less likely to fail.

This is the best data we have available. Only Honda knows the actual numbers and they haven't shared those and are highly unlikely to do so unless a recall is issued and the information becomes public. Since these failures have not presented a significant safety risk, a recall is highly unlikely.

I don't suffer confirmation bias, either. I am not a Honda or Ridgeline owner at the present time. I do not and have never worked for any automaker or dealership. I simply gather and report data as a personal and sometimes philanthropic hobby. I carefully monitor this forum for every report of a transmission failure and add them to running lists.

You got to change the transmission fluid every 10,000 miles and filter every 10,000 miles in the transmission will last long I have 70,000 miles on it and mine is running great it wasn't before

Remember to change the fluid every 10 to 15,000 miles and transmission filter Honda recommends that you don't change the filter Japan Honda recommends you change the filter if you don't change the filters it's like choking the transmission what happens fluid still travels but not as good

 

[SMR1974]

A 10K transmission service under normal usage in non extreme conditions seems like a waste of $$ to me. I've had several vehicles that went 100K without servicing the transmissions. My last car was a Chrysler 300S with the ZF 8sp that I traded on my Ridgeline had 85K on it and never had the transmission serviced. And it still shifted as smooth as it did the day it was new.

 

[ClassicVW]

You got to change the transmission fluid every 10,000 miles and filter every 10,000 miles in the transmission will last long I have 70,000 miles on it and mine is running great it wasn't before

Remember to change the fluid every 10 to 15,000 miles and transmission filter Honda recommends that you don't change the filter Japan Honda recommends you change the filter if you don't change the filters it's like choking the transmission what happens fluid still travels but not as good

Did your account get hacked or did you fall on your head?

 

[DockingPilot]

Does anyone know how often we should change the transmission fluid ?


Sent from my iPhone using Tapatalk

 

[Cbayman]

When MM tells you to change it. I think it’s about 40K miles on the 6 speed and 60K miles on the ZF9.

 

[DockingPilot]

I was kidding.
Read above. Lol

Sent from my iPhone using Tapatalk

 

[#15 Hondas]

With 7034 miles on my new Honda Ridgeline my transmission failed. While I live in Montana I was visiting family in northern Minnesota when the transmission failed and now have to deal with being somewhat stranded until it gets fixed. I don't haul anything with this vehicle so it is a mystery why it failed. So far, the experience with Honda Roadside assistance and Honda has been terrible. I have owned several Ridgelines and Honda Pilots in the past. But this will be the last Honda I will ever buy.

I’m sorry your went through this “ I’m a Honda owner for 19 years Honda family. Why did the ZF 9 speed go down ?

 

[Ridgeline2604]

The transmission on my 2023 Ridgeline just died with only 500 miles on it so that makes 5 reports on this forum for the 9 speed. it shifted itself into neutral on the highway and then when I stopped shifted itself into park and would not come out. Just said "stop driving when safe. Transmission problem.see manual". Honda has been no help ended up stranded at a honda dealer...worst experience I've ever had. I'll never buy honda again!!

 

[spredvan]

The transmission on my 2023 Ridgeline just died with only 500 miles on it so that makes 5 reports on this forum for the 9 speed. it shifted itself into neutral on the highway and then when I stopped shifted itself into park and would not come out. Just said "stop driving when safe. Transmission problem.see manual". Honda has been no help ended up stranded at a honda dealer...worst experience I've ever had. I'll never buy honda again!!

Can you elaborate on "Honda has been no help"?

Have they diagnosed the problem?