Aug 11, I rear ended a '21 Civic on the freeway. The driver admitted that the car's collision braking system engaged automatically and abruptly brought their car to a complete stop on the freeway. Though I immediately responded by braking hard, I still collided into the Civic going about 15mph. Driver admitted not knowing how to disengage system and not having control of the vehicle. Also agreed there was no reason for system to engage as flow of traffic was moving normally in front of the driver. There was a onramp lane merging into our lane ahead of us, and I wonder if this confused the car's sensors..?
Air bags didn't deploy in either vehicle, and we were able to drive away to a safe street off the freeway. Driver got on phone with agent from my insurance and gave the same account of the accident. My insurance isn't holding me responsible despite being driver in rear. Driver gave their insurance same account and not surprisingly is going after my insurance for damage to the Civic. My insurance assured me they would defend me in claims.
Aug 22 was the first body shop appointment available, and I kept the appointment yesterday. My insurance seems to have an adjuster onsite at the body shop.
The front bumper on my car sustained some damage, though not as much as expected. I hit more or less square to the Civic's rear bumper, to the left of center. The impact was enough to leave a clear stamp of my license plate on the Civic's bumper.
The corner/ends of the bumper popped out of attachments but only about 1/4". Otherwise the bumper was attached solidly still and no tears, or creases. License plate and frame were a little bent also but only minor. There are some small holes where hardware (part #6 on diagram?) behind bumper is pushing through.
The interesting thing I noticed right away was that the crossbar/beam behind the bumper was significantly bent/creased. Almost at a 45 degree. I found it odd since the bumper didn't appear to match the level of damage that beam sustained. Part of the beam pressed up against the trans cooler, bending some fins.
My insurance adjuster says the damage to the beam couldn't have been caused by the collision. I assured the adjuster that it definitely did result from the collision. The adjuster said it defies physics, which I agreed it didn't make sense, but I still insisted I was certain the collision caused it. Adjuster also pointed out corrosion to the exposed metal at the creases indicates it was prior damage. Thankfully I took a picture the day of the crash of the damaged beam and showed adjuster that 11 days earlier on day of accident the bare metal was clean of rust and looked like it was just exposed due to the damage which flecked off paint.
The body shop person agreed with the adjuster and even got under the front end to look for signs the bumper had bent to match the damage to the beam...
Anyway, the adjuster prepared an estimate ($1,160) for replacing only the bumper, not including the beam or trans cooler. The body shop said they might not be able to do the repair unless I pay for the beam repair. I'm annoyed.
I uploaded a photo combining both images from Aug 11 & 22, to include in my claim. I took it to another body shop Aug 23, and they also agreed with estimate and opinion of adjuster and first body shop. Both body shops inspected without removing any parts, including license plate frame, and said if they find any indication the beam was damaged in the collision they will update repair with my insurance.
This is my first accident since a teen in 1996. I hoped it would go smoother. My truck has 193k miles. I love driving it. My collision deductible is $500. Looks like my only option is to proceed with the repair based on current estimate and hope body shop finds something to connect the damage to the beam.
Anything I'm missing?
Beam with damage is part #5 on diagram.
Air bags didn't deploy in either vehicle, and we were able to drive away to a safe street off the freeway. Driver got on phone with agent from my insurance and gave the same account of the accident. My insurance isn't holding me responsible despite being driver in rear. Driver gave their insurance same account and not surprisingly is going after my insurance for damage to the Civic. My insurance assured me they would defend me in claims.
Aug 22 was the first body shop appointment available, and I kept the appointment yesterday. My insurance seems to have an adjuster onsite at the body shop.
The front bumper on my car sustained some damage, though not as much as expected. I hit more or less square to the Civic's rear bumper, to the left of center. The impact was enough to leave a clear stamp of my license plate on the Civic's bumper.
The corner/ends of the bumper popped out of attachments but only about 1/4". Otherwise the bumper was attached solidly still and no tears, or creases. License plate and frame were a little bent also but only minor. There are some small holes where hardware (part #6 on diagram?) behind bumper is pushing through.
The interesting thing I noticed right away was that the crossbar/beam behind the bumper was significantly bent/creased. Almost at a 45 degree. I found it odd since the bumper didn't appear to match the level of damage that beam sustained. Part of the beam pressed up against the trans cooler, bending some fins.
My insurance adjuster says the damage to the beam couldn't have been caused by the collision. I assured the adjuster that it definitely did result from the collision. The adjuster said it defies physics, which I agreed it didn't make sense, but I still insisted I was certain the collision caused it. Adjuster also pointed out corrosion to the exposed metal at the creases indicates it was prior damage. Thankfully I took a picture the day of the crash of the damaged beam and showed adjuster that 11 days earlier on day of accident the bare metal was clean of rust and looked like it was just exposed due to the damage which flecked off paint.
The body shop person agreed with the adjuster and even got under the front end to look for signs the bumper had bent to match the damage to the beam...
Anyway, the adjuster prepared an estimate ($1,160) for replacing only the bumper, not including the beam or trans cooler. The body shop said they might not be able to do the repair unless I pay for the beam repair. I'm annoyed.
I uploaded a photo combining both images from Aug 11 & 22, to include in my claim. I took it to another body shop Aug 23, and they also agreed with estimate and opinion of adjuster and first body shop. Both body shops inspected without removing any parts, including license plate frame, and said if they find any indication the beam was damaged in the collision they will update repair with my insurance.
This is my first accident since a teen in 1996. I hoped it would go smoother. My truck has 193k miles. I love driving it. My collision deductible is $500. Looks like my only option is to proceed with the repair based on current estimate and hope body shop finds something to connect the damage to the beam.
Anything I'm missing?
Beam with damage is part #5 on diagram.