Honda Ridgeline Owners Club Forums banner
21 - 40 of 54 Posts
That’s a tough one. I hate to say this, but it’ll probably be better for it to be worse so they can diagnose it when it’s happening. in cases like this, I always think of South Main auto where he finds an offending wire.
 
Discussion starter · #22 ·
I have bad news..... that's also good news..... that still is bad news.

After not finding any concrete evidence, two technicians hopped in the truck with a scan tool so they can make recordings of the network.

At the tail end of their test drive the vehicle went into limp mode.

The difference between their experience and my experience is that they had a current fault that was present for the end of the drive.

My fault had been a momentary glitch that caused my truck to go into limp mode but the time they actually pulled information in their parking lot yesterday afternoon there was no present active fault..... only something in history.

That means in their case today when they tried to restart the truck it automatically started off in limp mode.

They have been on the phone with a Honda Tech Line today but as we all know it is Saturday and both dealership and tech line manning may not be at 100%.

So I'm not getting back my truck today and I told the dealership I understand it may not even be ready by Monday.

They know I'm supposed to leave for Florida on Saturday and that we need to get this nailed down.

I believe that since Honda tech line is involved this completely elevates the status of this situation.

The technician probably did the mandatory 15 or 20 checks called for when this code is present and based upon what I was told he physically touched a lot of things and did not find any dramatic evidence of a problem.

There are hundreds of connections in a car and unfortunately I've got one circuit that is a bit glitchy.

Unlike high current carrying wires is not going to be much evidence of arcing or sparking...... So they're going to really have to pay close attention and try a variety of things in my opinion to get this circuit to calm down and be stable.

I'm just thankful, once again, that this happened here in my hometown and not while I was hundreds of miles away.
 
I have bad news..... that's also good news..... that still is bad news.

After not finding any concrete evidence, two technicians hopped in the truck with a scan tool so they can make recordings of the network.

At the tail end of their test drive the vehicle went into limp mode.

The difference between their experience and my experience is that they had a current fault that was present for the end of the drive.

My fault had been a momentary glitch that caused my truck to go into limp mode but the time they actually pulled information in their parking lot yesterday afternoon there was no present active fault..... only something in history.

That means in their case today when they tried to restart the truck it automatically started off in limp mode.

They have been on the phone with a Honda Tech Line today but as we all know it is Saturday and both dealership and tech line manning may not be at 100%.

So I'm not getting back my truck today and I told the dealership I understand it may not even be ready by Monday.

They know I'm supposed to leave for Florida on Saturday and that we need to get this nailed down.

I believe that since Honda tech line is involved this completely elevates the status of this situation.

The technician probably did the mandatory 15 or 20 checks called for when this code is present and based upon what I was told he physically touched a lot of things and did not find any dramatic evidence of a problem.

There are hundreds of connections in a car and unfortunately I've got one circuit that is a bit glitchy.

Unlike high current carrying wires is not going to be much evidence of arcing or sparking...... So they're going to really have to pay close attention and try a variety of things in my opinion to get this circuit to calm down and be stable.

I'm just thankful, once again, that this happened here in my hometown and not while I was hundreds of miles away.
I am sorry for your trouble and hoping your issue will be resolved quickly....

As I red through this thread,kept saying to myself that this issue is probably related to network/comm channel. I vaguely recall someone having a similar issue in the Maverick forum, when I had my Maverick. It turned out that some sensor broadcasted on the on the channels, that effectively blocked other system from communicating with ECU. That's how the ECU decided to shut off the engine in that case.

In your case, the alerts didn't reach that level, but just enough to trigger the limp mode. The source of the issue may not be some loose wire, it could be a faulty sensor in that network, or a faulty module. Again, I hope they'll find it quickly and get you on your way...
 
Discussion starter · #24 ·
I am sorry for your trouble and hoping your issue will be resolved quickly....

As I red through this thread,kept saying to myself that this issue is probably related to network/comm channel. I vaguely recall someone having a similar issue in the Maverick forum, when I had my Maverick. It turned out that some sensor broadcasted on the on the channels, that effectively blocked other system from communicating with ECU. That's how the ECU decided to shut off the engine in that case.

In your case, the alerts didn't reach that level, but just enough to trigger the limp mode. The source of the issue may not be some loose wire, it could be a faulty sensor in that network, or a faulty module. Again, I hope they'll find it quickly and get you on your way...
I have seen that happen (drag the whole thing down) on the 5V vref circuit......but I think the CAN network is only connecting a bunch of modules together so they can share info.

I do not have access to Honda schematics but the concept of one item dragging the whole thing down is a possibility.
 
I have seen that happen (drag the whole thing down) on the 5V vref circuit......but I think the CAN network is only connecting a bunch of modules together so they can share info.

I do not have access to Honda schematics but the concept of one item dragging the whole thing down is a possibility.
Not long ego, there had been some suggestion to resolve issues as yours, like "Just take it to Radio Shack..." And they were just semi-kidding...

These interconnected CAN-Network can through a fit, that hard to troubleshoot without in depth knowledge of how they actually work....
 
I believe that this post describes every vehicle/manufacturer today where one cannot just single out Honda!
Bill
I bought a Honda. How other car companies treat their customers is irrelevant to me. Not going to let Honda or it's dealership network off the hook with the old, "everyone else is just as bad as us" defense.
 
Sounds like a good faith effort to resolve the problem. Hoping it's something definitive.

Since the dealer is aware of your upcoming trip, have they offered you a loaner vehicle? If you're under the original manufacturers bumper to bumper warranty you should be entitled to one. Apologies if you addressed that and I missed it.
 
Controller Area Network (CAN) is a very robust and fault-tolerant data network, which is why it has become the standard protocol for noisy environments. Unfortunately, all networks are susceptible to damage to their physical layer.

When I first started reading this, my first thought was that a battery plate had fallen away, but it seems like we're beyond that now. :(

I really hope they can get you to a resolution that's satisfactory for you.
 
Discussion starter · #29 ·
Sounds like a good faith effort to resolve the problem. Hoping it's something definitive.

Since the dealer is aware of your upcoming trip, have they offered you a loaner vehicle? If you're under the original manufacturers bumper to bumper warranty you should be entitled to one. Apologies if you addressed that and I missed it.
I am trying to be a good and polite customer right now.

They already know that I have an OEM background and have been having very frank discussions with me.

They have not offered a loaner yet and I have not asked....yet.

I am retired so there is no pressure to go to work at 8am on Monday.....but they absolutely know I just came back from Florida and have a departure one week from now.

If we get close to my trip date then I will ask about the loaner for sure.

I have been very gracious and gentle with them and I think they appreciate the fact I have not been yelling and screaming because each time we turn around.....stuff gets deeper and we don't yet know the root cause.

I even expressed gratitude for them looking at it at 4pm on a Friday and spending "all day" with it on a Saturday.

Looking up the details of my B-B coverage and any possible Honda Care angle is on my "to do" list. (I have 8/100 Honda Care)
 
I am trying to be a good and polite customer right now.

They already know that I have an OEM background and have been having very frank discussions with me.

They have not offered a loaner yet and I have not asked....yet.

I am retired so there is no pressure to go to work at 8am on Monday.....but they absolutely know I just came back from Florida and have a departure one week from now.

If we get close to my trip date then I will ask about the loaner for sure.

I have been very gracious and gentle with them and I think they appreciate the fact I have not been yelling and screaming because each time we turn around.....stuff gets deeper and we don't yet know the root cause.

I even expressed gratitude for them looking at it at 4pm on a Friday and spending "all day" with it on a Saturday.

Looking up the details of my B-B coverage and any possible Honda Care angle is on my "to do" list. (I have 8/100 Honda Care)
Good on you. I believe anyone should be given an honest good faith opportunity to make things right. People who start out at 212°F are exhausting
 
Some info on U100 - it appears this code is generally a "communication malfunction" code, and I can see multiple variants of it in the service literature. It seems like multiple modules can report the code, so the code itself is more useful when the reporting module is known. You mentioned PCM-TCM, so I assume one or both of them reported that code.

I'm guessing that data for the blind spot system and emissions control are on the same network, so loss of communication would set those lights.

Enough conjecture on my part, below is the published info:



DTC Advanced Diagnostics: U0100

DTC U0100
: F-CAN Malfunction (PCM-TCM)


General Description

Image


The controller area network (CAN) transmits/receives pulsing signals to/from the control modules simultaneously by using two signal lines (F-CAN A_H and F-CAN A_L). If the transmission control module (TCM) cannot receive the signal sent from the powertrain control module (PCM) for a specified time, or if the received signal is abnormal for a specified duration, the TCM detects a malfunction and stores a DTC.



Monitor Execution, Sequence, Duration, DTC Type

ExecutionContinuous
SequenceNone
Duration1 second or more
DTC TypeOne drive cycle, MIL on, A/T gear position indicator blinks


Enable Conditions

ConditionMinimumMaximum
12 volt battery voltage9 V16 V
VehicleON mode


Malfunction Threshold

Either of the conditions is met:

The TCM cannot receive the signal sent from the PCM at least 3 times.
The TCM receives abnormal signal from the PCM for at least 1 second.


Possible Cause

NOTE: The causes shown may not be a complete list of all potential problems, and it is possible that there may be other causes.

F-CAN circuit F-CAN A_H line open
F-CAN circuit F-CAN A_L line open
PCM internal failure
TCM internal failure


Diagnosis Details

Conditions for setting the DTC


When a malfunction is detected, the A/T gear position indicator blinks, the MIL comes on, and a Pending DTC, a Confirmed DTC, and the freeze data are stored in the TCM memory.



Conditions for clearing the DTC

The A/T gear position indicator comes off by turning the vehicle to the OFF (LOCK) mode. The MIL is cleared if the malfunction does not return in three consecutive trips in which the diagnostic runs. The MIL, the Pending DTC, the Confirmed DTC, and the freeze data can be cleared with the scan tool Clear command.



Image
 
Discussion starter · #34 ·
Some info on U100 - it appears this code is generally a "communication lost" code, and I can see multiple variants of it in the service literature. It seems like multiple modules can report the code, so the code itself is more useful when the reporting module is known. You mentioned PCM-TCM, so I assume one or both of them reported that code.

I'm guessing that data for the blind spot system and emissions control are on the same network, so loss of communication would set those lights.

Enough conjecture on my part, below is the published info:



DTC Advanced Diagnostics: U0100

DTC U0100
: F-CAN Malfunction (PCM-TCM)


General Description

View attachment 471512

The controller area network (CAN) transmits/receives pulsing signals to/from the control modules simultaneously by using two signal lines (F-CAN A_H and F-CAN A_L). If the transmission control module (TCM) cannot receive the signal sent from the powertrain control module (PCM) for a specified time, or if the received signal is abnormal for a specified duration, the TCM detects a malfunction and stores a DTC.



Monitor Execution, Sequence, Duration, DTC Type

ExecutionContinuous
SequenceNone
Duration1 second or more
DTC TypeOne drive cycle, MIL on, A/T gear position indicator blinks


Enable Conditions

ConditionMinimumMaximum
12 volt battery voltage9 V16 V
VehicleON mode


Malfunction Threshold

Either of the conditions is met:

The TCM cannot receive the signal sent from the PCM at least 3 times.
The TCM receives abnormal signal from the PCM for at least 1 second.


Possible Cause

NOTE: The causes shown may not be a complete list of all potential problems, and it is possible that there may be other causes.

F-CAN circuit F-CAN A_H line open
F-CAN circuit F-CAN A_L line open
PCM internal failure
TCM internal failure


Diagnosis Details

Conditions for setting the DTC


When a malfunction is detected, the A/T gear position indicator blinks, the MIL comes on, and a Pending DTC, a Confirmed DTC, and the freeze data are stored in the TCM memory.



Conditions for clearing the DTC

The A/T gear position indicator comes off by turning the vehicle to the OFF (LOCK) mode. The MIL is cleared if the malfunction does not return in three consecutive trips in which the diagnostic runs. The MIL, the Pending DTC, the Confirmed DTC, and the freeze data can be cleared with the scan tool Clear command.



View attachment 471513
Thank you very very much.
I truly appreciate this info.
 
Some info on U100 - it appears this code is generally a "communication lost" code, and I can see multiple variants of it in the service literature. It seems like multiple modules can report the code, so the code itself is more useful when the reporting module is known. You mentioned PCM-TCM, so I assume one or both of them reported that code.

I'm guessing that data for the blind spot system and emissions control are on the same network, so loss of communication would set those lights.

Enough conjecture on my part, below is the published info:



DTC Advanced Diagnostics: U0100

DTC U0100
: F-CAN Malfunction (PCM-TCM)


General Description

View attachment 471512

The controller area network (CAN) transmits/receives pulsing signals to/from the control modules simultaneously by using two signal lines (F-CAN A_H and F-CAN A_L). If the transmission control module (TCM) cannot receive the signal sent from the powertrain control module (PCM) for a specified time, or if the received signal is abnormal for a specified duration, the TCM detects a malfunction and stores a DTC.



Monitor Execution, Sequence, Duration, DTC Type

ExecutionContinuous
SequenceNone
Duration1 second or more
DTC TypeOne drive cycle, MIL on, A/T gear position indicator blinks


Enable Conditions

ConditionMinimumMaximum
12 volt battery voltage9 V16 V
VehicleON mode


Malfunction Threshold

Either of the conditions is met:

The TCM cannot receive the signal sent from the PCM at least 3 times.
The TCM receives abnormal signal from the PCM for at least 1 second.


Possible Cause

NOTE: The causes shown may not be a complete list of all potential problems, and it is possible that there may be other causes.

F-CAN circuit F-CAN A_H line open
F-CAN circuit F-CAN A_L line open
PCM internal failure
TCM internal failure


Diagnosis Details

Conditions for setting the DTC


When a malfunction is detected, the A/T gear position indicator blinks, the MIL comes on, and a Pending DTC, a Confirmed DTC, and the freeze data are stored in the TCM memory.



Conditions for clearing the DTC

The A/T gear position indicator comes off by turning the vehicle to the OFF (LOCK) mode. The MIL is cleared if the malfunction does not return in three consecutive trips in which the diagnostic runs. The MIL, the Pending DTC, the Confirmed DTC, and the freeze data can be cleared with the scan tool Clear command.



View attachment 471513
Great flowchart, thx....
 
Discussion starter · #36 ·
Let's just say that regardless of whatever the dealership says on the day I get my truck back.....I am not going to trust it to be reliable until it has proven itself to be so.

I just upgraded to the max AAA membership since I tow my boat locally......and travel in general to SC, coastal GA, and FL all the time.

I now have AAA Premier RV coverage.......they will tow my truck 200 miles.....and cover 500 bucks of expense to tow my boat.....there is also 1500 of travel interruption coverage.
 
Discussion starter · #37 ·
Just in case you are like me and do not know what things cost these days.....I just called 2 random companies to get some "sample" towing prices.

Not Cheap!!!!!!

This info is regarding local towing in my county just outside of Atlanta.

Company A- to tow my truck- $175 hook up fee and $3.50 per mile
could not get boat tow info from them.

Company B- to tow my truck- $95 dollar hook up fee and $4.00 per mile
to tow the boat if my truck is broken...285 hook up fee and $5.00 per mile.

Note 1- hook up does not always mean hook up......but to physically transport the vehicle/boat.

Note 2- I did not talk with anyone about 75/100/150/200 mile tows so I have no info about that sort of situation.
 
Discussion starter · #38 · (Edited)
Here is the update.....hopefully the truck will be reliable again.

I am going to drive it around town during this week but I'll be taking our Toyota Camry to Florida on Saturday for a week.

Then I'll be able to drive the Ridgeline around town the following week to verify it is reliable..... Because the following week I'm taking a trip to Myrtle Beach.

Each day I will do a cold start in my garage and pull the truck out and drive about 20 or 25 miles in the morning.

I will park it and probably while it's still warm I'll fire it back up and go up and down the road again.

I should be able to get between 6 and 10 of these driving scenarios done before I go to Myrtle Beach.

The root cause was connector 318 had a loose pin set.

My opinion is that the vendor manufactured the harness and all the pins were placed in the cavities and inserted...... However it seems like at least one of the pins did not latch and over time backed out just enough to provide an unstable connection.

When the hard fault occurred during the dealer test drive it set all kinds of additional codes that weren't even present on the very first day.

I'm very glad it failed in a hard and permanent manner and that allowed them to do proper troubleshooting.

Here are two pictures of my documentation.

Image
Image
 
Discussion starter · #39 ·
@BeshmoHandes

Can you please post info on C318?

Location of the connector........pin info like numbers/position/wire colors.

Schematic with the connector in it.

Thank you in advance for looking up the info.

In my prior life I had 100 percent access to 2 different OEM resources.....I miss that!
 
I am glad they found the source of the issue, just a loose wire causing network/com issues. You probably does not need it, but you may want to know the location of the connectors that you could reset, if the same issue returns.

If it is my RL, I wouldn't worry about it after the fix. The chances are that it won't return and if it does, let them fix the issue again and trade my RL in for a new one...
 
21 - 40 of 54 Posts