My recent issue caused me to join this forum and query other posts for similar stories. My story is somewhat familiar, but with a unique twist. I hope sharing my experience helps others if they encounter this growing problem.
On 7/13/22 a warning light came on my dash "Transmission System Problem". My Ridgeline is four years old, had 77,742 miles, the AT fluid was changed within two years, I have maintenance performed per Maintenance Minder and dealer recommendations, and I do not tow or haul heavy cargo. The truck drove fine, no hesitation or noise or slipping.
I figured out the warning light came on after driving at 60 miles an hour for at least two minutes. I also figured out if I engaged the "D4" button on my shifter disabling the transmission from shifting from 4th to 5th the warning light would not light up. My junior engineering hunch was a failure was occurring shifting between 4th and 5th gear. I took my truck to a trusted local mechanic, and he found error code "P0741-02, Trans toque TCC, system stuck off. History". The error would go to history when the ignition was turned off.
I was given a third party unlimited extended powertrain warranty from the dealer I purchased the truck from in 2018 as an incentive. Unfortunately, the warranty fine print Terms and Conditions specified the oil must be changed every 7,500 miles or the warranty was void. I followed my Honda Maintenance Minder (which indicates to change the oil roughly every 10,000 miles) so my warranty was void before the first oil change in 2018. I took my truck back to the dealer and they confirmed the error code and diagnosis to replace the Torque Converter.
To the credit of my dealer and Honda they generously agreed to cover 90% of the cost to replace the Torque Converter as a good will gesture to a loyal Honda customer (we have four Honda's in my family). I've had the truck back for three days and driven about 150 miles and no warning light.
Hopefully my story will help others diagnose a similar problem and negotiate with their dealerships to assume some of the repair costs if they are no longer covered under the new vehicle powertrain warranty.